Grey Street Hotel

The hotel is in a good location as it is close to three different underground-metro station. A part from this I would not recommend this hotel as it is not a 4 stars hotel. The staff is unprofessional and unable to deal with the customers needs at the level you would expect from a 4 stars hotel. As an example, in the morning my room card was not working and the lights were not working. I called the reception and they suggested I go downstair and get another card at the reception. Any 4 stars hotel would have sent someone to the room to solve the problem. They tried to give me the worse room of the hotel (1st floor in front of the elevator). This is quiet common but once I asked to change room they tried again to give me another unpleasant room. When you arrive at the hotel the staff barerely acknowledge you nor they worry about letting people waiting.

Prós: the hotel being very closed to three different underground stations

Contras: the staff does not have the skills for a 4 stars hotel. The welcoming is very unprofessional. Their services, whenever you have a need, are close to a 2 star hotel