Grand Mercure Dongguan Humen

Prós: Liked the comfy bed. Well designed room with the right light switches in the right places. It was quiet at night. It was handy that in the hotel next door is a Starbucks so being desperate for any ...

Contras: They charged me 10% more than the total amount booking.com had on my confirmation, and they also processed the payment before I checked or even knew about it. Very unhappy. Breakfast buffet for a ...

Prós: great location

Contras: air cond not powerful

Prós: Friendly staffs and location

Contras: The air-con system is very poor. It was very hot and I was unable to have a proper sleep. A 4-star hotel having such air-con system is unacceptable. Ask for help twice but it the air-con is still the ...

Contras: I booked 4 nights initially, but has some last min change of plans to stay one night in Hk and also did a booking from booking.com I emailed booking.com to ask for one night's cancellation but ...

Prós: Cleanliness of the hotel. Location is quite convenient and staff is helpful.

Contras: The towel is too thin and old. 2 bottles of drinking water is not enough and we need to pay if we need extra bottles. No coffee and tea facilities prvoided too.