Embassy Suites by Hilton San Francisco Airport

Complimentary breakfast/ watch out

Prós: I enjoyed the healthy options such as steel cut oatmeal, fruit and yogurt. Omelettes were great as well.

Contras: I didn't like that I thought I booked through kayak only to find out I booked through booking.com and price given via confirmation was not the same as when checking out. I was told by front desk to check with booking.com for refund/ change. Don't like that I have to go through hoops to figure out why I wasn't being charged what I was originally going to be charge but instead higher and I have to figure it out.

Not children friendly

Prós: Hotel has old fashioned railings everywhere that a small child could fall through. The hotels breakfast makes you feel like you are in some kind of prison cafeteria. They need to redesign it completely to handle the flow of people. Ridiculous to wait 1/2 hour, no ice ever with soda machine - pool was col all day

Contras: Hotel has old fashioned railings everywhere that a small child could fall through. The hotels breakfast makes you feel like you are in some kind of prison cafeteria. They need to redesign it completely to handle the flow of people. Ridiculous to wait 1/2 hour, no ice ever with soda machine - pool was col all day

Contras: The refrigerator in our room leaked and they said they would have it looked at but still leaked - carpet was wet. I was told they couldn't compensate price for room due to it being purchased through a third party.We were there because of a death in our family. Very disappointing.