Four barking collies in room below - management di
The room below had four barking shelties that marked to go out at 6:00 am. They barked while they played. They barked when the wanted to come in. This repeated hourly. Their barking could easily be heard through the glass windows. Frequent calls to the front desk resulted in their suggesting that I move to a different floor farther from the noise. To take this advice I would have to: (1) repack my clothes and my wife's into our suitcases (2) do the same for the refrigerator items (3) same for cabinet stored food items. Then (4) load cart and move to another room; (5) unpack suitcases; (6) unpack cooler; (7) unpack food stuff. During this discussion - no-one from management contacted my - only front desk clerks - and only when I called. They never initiated any contact. My time isn't free - nor is it my job to adhere to the glowing promises Hilton makes regarding customer care and satisfaction. Instead I called the corporate office; explained the above history; received a voucher for nights to be used at any Embassy Suites within a year. While this seems fair - the original problem is inexcusable. Why/how can a guest bring four dogs and allow them to run free in the hotel courtyard before dawn? What guest would think they can impose this on other guests? Also note: Beware - this hotel does not provide alcohol during the evening guest reception the way they do in other states.
No centro financeiro, Embassy Suites Boston/Marlborough em Marlborough fica a 2 minutos de carro de Apex Entertainment Center e a 7 minutos de New England Sports Center. As comodidades presentes incluem acesso grátis à internet com fio, um business center 24 horas e check-out expresso. Este apart-hotel possui um espaço de 315 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Marlborough. Estacionamento grátis sem manobrista está disponível no local.
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