Amazing hotel.nice staff.
Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
Close to everything
Hotel rooms were big. They were clean. The coffee in the room was good but the sugar and creamer were terrible. Beds were comfortable. The bartender at the bar downstairs was awesome.
The staff was a little sarcastic and not very friendly. The hotel was being worked on so it was dusty and wet. There were some homeless people hanging out around the building outside in the doorways.
Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
The location was great and the beds were comfortable.
It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
Older hotel next to lots of homeless people
Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what seems like a homeless encampment. Very scary to walk through especially at night. 4. They charged my credit card twice! Now I have to wait for the extra charge to come off my card and they didn't even offer me any type of credit or complimentary breakfast or anything! Overall just a bad hotel.
no view don't pay extra for room with a view
It was clean
The restaurant was not a good place to eat
Not worth a penny. Will not stay there again
The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6
For the location and a one night stay, it's all we needed.
It needs updating. Old mattress and furniture. Typical wear and tear, but this hotel needs new everything.
1. Shower head soaked the bathroom floor and carpet. I requested a repair but it did not happen. 2. Food was cold. I ordered soap but got chili. I was sink and too weak to complain. 3. Hotel has some many random people in and out. Not a professional environment.
Great location but didn't get a safe feeling in th
The location was nice in that is was close to many other places downtown within walking distance. Although the immediate area didn't give us a fully safe feeling. The price we paid for the hotel was fair.
The smell of the hallway was bad. It seems like they never cleaned or replaced the carpet ever. The location also looked a little shady as we were walking to the hotel.
Shower head was much to short for a tall person. I kept hitting my head on the spout which was both painful and disgusting.
Great location just 10 minutes walk from Dealey Plaza and The Sixth Floor Museum. The Light Rail station is just behind the hotel and down one block. Not much else to do or see in downtown Dallas. Food court, pharmacy, Starbucks and Bank of America (BOA) branch down under the BOA building directly across the road from the hotel but only on weekdays. McDonalds 2 blocks from the front of the hotel and another one about to open behind the hotel near the Light Rail stop (I think it is West End stop). If you want shopping, try the suburbs. Hotel staff were great, Thrive restaurant food was really nice. Coin operated laundry on the 9th floor, which was handy.
Bit of noise from revellerrs in the pool area if your hotel room is on that side in the early hours of the morning. Maybe the pool area should be closed at midnight?
fast & free internet
The staff is very good. The localization is excelent. The hotel is near several public transportation and iseveral landmarks. You can visit several atracrtions on foot.
The entire staff (all the way from the cleaning staff to managment) was always very polite and friendly. I have never stayed in a Hotel where every member of the staff was that polite.
Central localization, clean
When I arrived, at reception they said I didnt have reservation and I asked them to confirmed. As I insisted they called Active hotels and them confirmed my reservation
I liked that the location is in walking distance from the historic district, museums, and dining. I liked that there were earplugs and an eyemask on my pillow for my convenience. I liked Michael at the front desk and that the staff is very friendly and professional.
The Hotel shampoos leave the hair dry so take your own shampoo.
Good service, convinient envoironment
This hotel was just .2 miles from the DAllas World Aquarium...real walking distance. Also the free hotel shuttle takes you anywhere in a 3 mile radius of the hotel
I thought the rooms were a bit small for the price of the rooms. The dining room seemed overpriced for our breakfast.
O Crowne Plaza Hotel Dallas-Downtown está a uma curta distância a pé do Centro de Convenções de Dallas, oferecendo fácil acesso ao Bank of America Plaza, McKinney Avenue, West End e muitas outras atracções e empresas do centro da cidade. Os hóspedes podem até caminhar até ao House of Blues para assistir a um espectáculo. O hotel oferece serviço de transporte gratuito para os hóspedes e está apenas a 10 km do Aeroporto Love Field. O estacionamento está disponível por uma taxa neste estabelecimento que aceita animais de estimação.
O Crowne Plaza Hotel Dallas-Downtown oferece acesso Wi-Fi gratuito em todas as áreas do edifício. Há também mais de 30.000 metros quadrados de espaço para reuniões e eventos, que vem com os serviços de um Diretor de Reuniões Crowne. O hotel dispõe de um centro de fitness 24 horas e de um centro de negócios 24 horas para os hóspedes, ambos com equipamento topo de gama. Há uma piscina exterior e área de salão, e um restaurante no local para refeições aos hóspedes. O serviço de limusina e de carro está disponível para os hóspedes e a recepção está aberta 24 horas por dia para a recepção e outros serviços aos hóspedes.
Os hóspedes também podem desfrutar das comodidades do Crowne Plaza Sleep Advantage, incluindo zonas tranquilas, roupa de cama premium e serviços de despertador. Existem 291 quartos e suites neste hotel não fumador no centro da cidade, que também providencia serviço de estacionamento personalizado. Os quartos incluem canais de televisão premium, uma secretária e frigorífico, serviço de café e chá e uma casa de banho privada com uma combinação de chuveiro/banheira. Há também 17 quartos acessíveis ao hotel. As comodidades de lavandaria estão disponíveis ou os hóspedes podem utilizar o serviço de lavandaria e limpeza a seco do hotel.
baseado em 2.212 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Crowne Plaza Hotel Dallas Downtown implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.