Courtyard by Marriott San Antonio North-Stone Oak at Legacy

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The manager kind and appologise for the bad experience. The hotel housekeeping service was bad actually they did not clean my room. One staff member rude and unhelpful.

Nothing When I aarrived at the hotel, I was told that they had over booked and there was no room availiable. Had to go to another hotel, yet priceline charged me for a room I never had. I want aa refund immediately. This is unexceptable.

Staff in very unprofessional, they charged 3 rooms twice. no refund has been added been 3 weeks working with my lawyer to resolve this. never again.

The hotel and staff were terrific. The experience with Priceline was not.

Clean room's Vent in bathroom did not work, a piece in the shower was loose and refrigerated was not on.

The dining was very nice. We only had breakfast but it was good. We got a room w/ free breakfast. They don't tell you exactly what you can & cannot order so we just ordered & was charged $15. Also the description of the room said sitting/living, there was one chair.

Upset because I was double charged for the hotel room, Priceline charged me and so did the hotel. Now having to wait 5 to 10 business days to get my money back.

No iron in the room. Called front desk for one and they could not provide. Pool is small, indoors, & uninviting. Check in staff person was talkative to the point of wanting to hear her own voice. I just wanted to get the room and not being explained.

I don't know if its new but it seemed new. Called for towels at night and didn't receive. Called again in morning and no cleans ower were available which delayed my schedule. Was charged $2.50 for something I didn't get from hotel store, had to dispute.

Clean and beds was comfortable My car and the car next to me got broke into and the security gaurd was asleep while it happened