Club Quarters Hotel, Trafalgar Square

Beautiful hotel centrally located in the heart of London's biggest attractions. Loved the ability to walk everywhere without ever needing a taxi. Wonderful stay and would recommend to close friends and family.

Convenient & central location , very comfortable Customer service needs to improve

Location is fabulous for tourists and the room seemed pretty clean. I did my own wipe-down with wipes and there wasn't much left behind. Maid didn't replace my washcloth even though I purposely left it on the floor to indicate that I wanted a new one. Room was small and the view from the window was nothing but a wall.

Staff was friendly, professional, and responsive. Clean, quiet, and modern rooms with big screen TV. Beds are comfortable and relatively new. We were able to check in early for a reasonable fee. Bathroom had no ventilation and you have to prop open the door to clear the moisture after a shower.

This hotel is "THE" place to stay. Location-Staff-Amenities-Location!!! Excellent location to walk around London en"Joy"ing the sites. Looking at the map you will immediately realize this is a premium place to anchor your rest area. A mere 100 yards from the Charing Cross tube station, this hotel offers a more quiet locale compared to the Piccadilly area (only 1 stop away on the tube). Before I was able to ask for an early check-in the front desk professional politely stated, "If you and your family would like, you may check-in now (at noon--3 hours early!!!). After flying on a 7 hour red-eye inbound these words golden to our bodies. This unexpected blessing let us rejuvenate with a 30 minute nap before we laced up our walking shoes. Without a doubt, this proved to be 'the most invaluable" act of kindness from the staff. According to our Fitbit we then walked over 20,000 steps and 10+ miles taking nearly 500 pictures and fondly did so with smiles--no way we could have done this without that early check-in and needed pre-rest I visited for a quick 24 hours trip (with 2 teenage kids) to gain intel for when rest of family comes so we'll be squared away. Fantastic experience! Please do yourself a favor and simply stay at the CQ Trafalgar Square. Now go to the next item on your travel checklist--the place to stay is solved. Lastly, remember that when writing and reading reviews, we cannot and should not evaluate others in their actions by using "our intentions" as the litmus test to criticize their performance. Translation: If I can only make porridge or PB&J's, I have no authority to critique one who "is" a chef but has different taste buds than my own. Enjoy your trip to this great city wherever you decide to stay and remember the reality of your trip--you are there for the city not the hotel. If anything is less than you believed prior to arrival, simply have a nicer dinner when you're out and bring the staff back a little sweet treat. Your act of kindness will be passed onto a future guest at the hotel. Be Well and Safe Travels :)) PS. Review written by a man with 34 years of worldwide travelling experience...and 11 more to go until retirement. Enjoy the people first, and human made structures second. Blessings. This box should be empty. CQ Trafalgar Square performed outstandingly and the owners of this hotel should be commended for their ability to not only acquire a premier property for travelers visiting the great city of London and but more so for accomplishing the most difficult task in any business--employing caring humans to transfer customer service models and ideals into memorable experiences for the traveler. Well done CQ Trafalgar Square...well done.

Quality comfortable accomodation in central london at a fair price. The relationship between Club Quarters,The Grand and The Northumberland was a little confusing.