Candlewood Suites Plano-Frisco

When we first booked this hotel, I inadvertently left off the third night of our stay. When I change the dates, the rate jumped quite a bit. When I changed it back to the original dates (Sat and Sun nights), it went back down. But to include Mon, the rate went to the higher cost for each night. So I booked Sat and Sun, then my husband booked Mon to get the lower total cost. We should not have had to play these computer games to get the lower rate for Sat and Sun! The air conditioner was extremely loud, and at this time of the year (Sept) it came on frequently. We did not realize until we got to our room that the room and the linens were cleaned weekly, not daily. We could get clean towels by exchanging the dirty ones at the desk. This was the best set up I've ever seen for having the room to spread out for eating, computer use, etc. Probably because they seem to be geared towards business travelers.

Hotel room smelled like an ashtray upon immediately opening the door. They claimed it was the only room available, but there were only 20 cars in the parking lot and I was only staying 1 day thankfully. I didn't even know smoking rooms existed still. The staff made an attempt to find some smoke killing spray, but couldn't find any. My luggage, clothes, laptop case, etc. reeked of smoke after only staying one night. I am not usually a complainer, but hope to never stay here again....