Boston Marriott Copley Place

Disappointed

Lobby and dining areas were nice and modern, room a little outdated. Price was okay for staying in downtown Boston, location is good- in walking distance to sites

Arrived a little after 3pm to check-in, was told room would be ready within the hour (normal check in is 4pm) I called around 4:15pm and was told room was still not ready, did not get a text until 6:15pm that room was ready. Yes they stored our luggage while we went out and did our thing but that’s very disappointing, never had issues like that with a Marriott before...

$1 keurig

The location was great.

For $640/night there were zero amenities. Such as, the room came with 2 keurig pods, if you needed more (for your 4 night stay) they would happily provide them for you for $1 per kcup. Wifi was extra. Oh, there was a continental breakfast on the 28th floor however, for my $640/night that was not included in my stay. Not sure how you upgraded to coffee and a donut.

Room service average and very expensive

Location

the view was the best.

Have to get private parking, costed same as my stay at the hotel. waited for 1 hour and made 5 calls to get brushes.

The location but nothing else

No wireless internet in the room. Service extremey poor. No writing paper and shower cap in the room. Front desk personnel of extremely low standard. Much lower to our expectation. Value for money poor.

The location was very good.

The promised river view was a glimpse of river between two other buildings. You get nothing for your $500 other than a bed and a bathroom! A rip off, quite frankly.

the hotel was very convenient to the conference - ie onsite. it was very close to Copley Square.

The room fittings seemed little dated for a hotel of this class and cost.

Great location!

Wish windows could be opened to get fresh air.

the mol

no one restaurant without terrific music

The beds are too small.

During my 4 days stay my bed linens were never change no matter they have holes??????????????????