Best Western University Inn Santa Clara

The pillows were square shaped which was not that comfortable

Basically I was to check out on the 16th of November, but since everything is good I have extended my stay till the 24th of November 2010 I was asked to give my credit card, I signed on a bill of $1040, at the reception I was told that I have not paid the amount. but I being from the middle east, I immediately received a sms from my credit card co. that this amount is already been billed to me. so I really did not understand the transaction of the hotel, which says I am not billed , but I have already signed the receipt, and my credit card co, already adds the bill to me.

Everything I needed was available in my room. I couldn't open the window in my bathroom.

We like the space in the room with an airconditioning not blowing on the beds, the cleanliness and the space. The most important thing was that we could sleep well, because we were every day the whole daylong shopping, visiting places of interest and family nearby. The breakfast was very simple and sometimes too simple and not enough.

Very nice room, especially for the price. Very comfortable and attractive, and a nice central location.