Best Western Plus Monopole Metropole

Good location, kind and friendly staff, good room (roomsa re in renovation process, so some may still be old ones)

The room was in corridor repair area with chemical smell, breakfast is not as good as cost it, hotel parking area is small and difficult to park.

The room was totally renovated and very clean! Very spacious and comfortable! In addition, I switched our room dates a couple times and the staff was very, very nice about it!

The maid tried to open our door at 8:00 a.m. and then let it slam shut. Also, another hotel worker was slamming the doors in the morning when he was looking in a closet that was directly across from our room. That woke me up and was really annoying. The maids should know before hand which rooms are taken and which need to be cleaned and are unattended without slamming doors! Breakfast not included and the hotel is not exactly in the center, more like 3 or 4 blocks. Also, the bathroom had no shower curtain, hence the water everywhere and the door was wierd. It was a frosted glass sliding door, which was nice but it generated a lot of light (which was not good since we had our kids and it lit up almost the whole room when in use).