Best Western Louisville East

Prós: Excellent value. Enjoyed the complimentary cooked breakfast. The entire hotel was smoke-free - and smelled like it! Elevator worked quickly (we were on the fourth floor). Everything in the room worked! Your people were friendly, helpful and courteous. Thank you.

Contras: Could have used a refrigerator and/or microwave in the room. Third floor ice machine broke on our second day of four.

Great

Prós: Clean nice and great value

Contras: No guest laundry

Prós: The hotel was a great value! It was clean and comfortable. Our room was spacious. The breakfast offered many good choices.

Contras: The pool was small, but very nice.

No complaints

Prós: Before choosing this hotel, I looked over reviews from other travelers. I'll admit I was somewhat concerned after reading a decent amount of negative reviews regarding staff, or overall cleanliness. Upon arrival, I was greeted by a woman at the front desk (I believe her name was Karen..), and she was extremely nice to me. As a 21 year old male, I am not always treated as a "valued customer", but I absolutely felt welcome here. The room was very spacious, very clean, and noise was not an issue. I would certainly go back.