Best Western Laval-Montreal

There's nothing I can think if U shud never list hotels donot hv Bar&Restaurant,I asked for StCatherine and got booking here, felt cheated

This guest did not leave comments about this hotel.

The bra and restaurant were closed. It was very noisy. At check-in the staff did not know the check in procedures.

It was clean to an extent. There was stains in the carpet of my room and there was an extension cord underneath the carpet that I tripped on twice. The hotel staff that day was extremely rude to me. It is not located near any place that is nearby to eat. The only option is ordering food in. There is an advertised restaurant on site but according to the staff is in under renovation till god knows when

The included breakfast was decent. Aside that all under expectation from Best Western Rooms were way too dark and small. Bathtub was worst I refused to take a shower. lights went out for 10 mins, fixed it but not a word of apology.

Location Front Desk Clerk had no personality (at check-in) what so ever. It was as if it was painful to address us. Then when We called him from our room regarding movie channels He seemed annoyed and told me to 'change chanels And watch another station'!!!!

The hotel has rooms overlooking the restaurants , the Windows and doors facing the restaurant areas, what I mean there is no natural light , you are in covered area .

Staff was great, helpful and welcoming. Breakfast Room was somewhat clean. Room location (in the same floor then the restaurant) Swimming pool (cold and old) Noise

Very friendly staff who really want to help. The plumbing needs fixing plus there was not a resturant or bar. The staff were very good but we would not recommend this hotel

The location was very good - it was quite close to the Carrefour Mall in Laval The rooms were on the 1st floor which felt like being in a basement. Even though the rooms had windows, they were for the most part, below ground. I expected the hotel to have a restaurant, which it did not.

The location of the hotel Booked double room for 2 persons and got a room with just 1 double bed.Room had only one small window (20' wide) looking into the breakfast area so NO natural light & very noisy from 6am until 10am. One day the room was not cleaned. Floor panels missing