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Coffee must be for free
morning Coffee at the lobby must be for free
make your stay with breakfast included will give you better rating
Reception staff - I dealt with two people and both were very friendly and efficient
Not knowing where the master switch was when I entered my room. Finding out that I was in a smoking room (on a smoking floor, it really stank). I am not sure where this appeared in the booking, perhaps I overlooked the option to choose a non-smoking room, but it should be made very, very clear as I would have hated to be stuck ina smoking room. However the hotel was not full and your staff gave me a new room immediately, they were very nice.
Staff were very helpful.Service was fast. Convenient for the airport (I had a hire car)
Internet access took several attempt to get working. The log on service proved troublesome but the front desk staff solved the problem very efficiently.
Room was very nice and clean. Lots of space in room even with a baby cot! Above all a very good, clean hotel to stay in.
The bath height was taller than usual and the shower was over the bath. Had to help my 9yr old boy in and out. Would be better if there was just a shower cubical.
Staff very helpful especially as we did not speak alot of German. Room very spacious and well laid out and clean. A little aircraft noise but the hotel name gives that away. Breakfast was great. We would definately stay again and recommend to others.
Nothing comes to mind, so excellent.
Com ótima localização em Dortmund (na área de Aplerbecker Straße), Best Western Hotel Dortmund Airport fica a 15 minutos de carro de Hansaplatz e de Helmut-Koernig-Halle. As comodidades presentes incluem um business center, jornais de cortesia no saguão e serviço de lavanderia e lavagem a seco. Este hotel possui instalações para eventos com 245 metros quadrados, incluindo um centro de conferências, e é o local ideal para quem está planejando eventos em Dortmund. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
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