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|Dusseldorf Duesseldorf Intl|
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Location of the hotel couldn’t have been any better. Extremely clean, great value for money.
The reception was mostly closed and the staff were very difficult to reach. They wouldn't answer the phone for an hour when we were trying to drop off the luggage. Heating wasn't working properly and at some point there was no hot water. They weren't reachable by phone or text again. I only got a message back 5hrs after reporting the issue. But nobody helped me in the morning while trying to get ready for a business meeting, had to take a cold shower in the middle of winter... They offered a compensation in a form of free food from a chicken shop downstairs which opened 1.5hrs late so we didn't have time to get anything, plus the staff were rude, they said it was my problem that they weren't ready... We ended up getting vouchers for breakfast in another place which turned out to be equally bad. They took 40mins to put a few slices of cheese and ham on our plates (was supposed to be a big breakfast) because they were busy serving the customers who actually paid... They put us in a room of the 5th floor without a lift with a very narrow and shaky stairway to last floor. The room didn't have a sitting area with a sofa (that's what the ad said) and they provided only paper cups and tiny wooden spoons. Couldn't even make proper tea. The fridge was extremely loud, kept waking me at night. All this for 140eur per night... Extremely disappointed :(
No hot water, no staff on reception to talk to about the problem and when I called the contact number I got a voicemail response, not good!
No hot water!
Great location, beautiful decor, clean and comfortable, great host very helpful. Everything in walking distance of the front door.
Nothing not to like
Comfortable Apartment with a Great Location
The apartment is located at the City Hall (Am Rathaus) which is the heart of the city. You are surrounded by restaurants, entertainment, shops and beautiful scenery, and within easy walking distance from the downtown area and the main train station. You couldn't ask for a better location in Dusseldorf and the apartment wasn't noisy despite its location. The place was clean and comfortable and has air conditioning. A mini fridge and coffee makers are provided.
It's not a hotel so there is no staff for you to interact with although you do get maid service at least every other day, or more.
Em Düsseldorf (na área de Centro histórico de Düsseldorf), Apartment-Hotel am Rathaus está a poucos passos de Rheinuferpromenade e a 6 minutos a pé de Königsallee. As comodidades presentes incluem check-out expresso, serviço de lavanderia e lavagem a seco e lavanderia.
baseado em 249 avaliações
Café da manhã
- Quartos espaçosos
- Nas proximidades do centro da cidade
- Acomodação elegante
As condições variam de acordo com o tipo de quarto e o fornecedor.
Comentários sobre Apartment-Hotel Am Rathaus
Atrações mais populares
- Marktplatz 21 m
- Altes Rathaus Düsseldorf 40 m
- Schlossturm 154 m
- Rheinuferpromenade 263 m
- Kunsthalle Düsseldorf 297 m
- K20 373 m
|Dusseldorf Duesseldorf Intl||6,1 km|
|Colônia Köln/Bonn||47,1 km|
|Dusseldorf Estação Hauptbahnhof||1,6 km|
|Dusseldorf Düsseldorf Hauptbahnhof ZOB||1,6 km|