The staff were very helpful. Clean. Rooms were pleasing and welcoming. Room 105 (bathroom only) had a very dirty smell, it prevented the guest from using it. The whirl bath in room 201 didn't work.
Excellent location, very clean, very friendly staff. Nothing of consequence
Excellent location, nice and big room. Very good breakfast. Breakfast should be included in price.
Ideal situation with friendly staff and a excellent breakfast each mornining. The hotel is quiet and made for a most enjoyable stay in Hannover.
Breakfast was very good. Charging the room when booked.
Excellent location, very quiet, surprisingly,given that it is right in the City Centre. The room we were given was large, with a large well-eqipped bathroom.
In city centre. close to nice restaurants
It was so central to everything in Hannover city.
The location is good.The buffet breakfast is good for the roomrate. The setting is quite quaint. The hotel staff to be more warm and friendly.
The location and the service
good location in the center, clean, simple and basic but good value for money could hear my neighbours snoring, taking showers etc. several rooms away
The room was cheap, clean and equipped with all necessities (bathroom, bed, desk, free WiFi TV [not used]). The location in the town center allows for a direct access of many interesting places in Hannover. All in all the hotel offers very good value for the price.
The staffs are helpful and good customer service bathroom too packed
Nice hotel at a surprisingly low price given its central location. Wireless internet was reliably functional. Some of the rooms require the doors be renovated, if not also basically fixed (e.g. I had one with a lock where the main bar could not be used).
Value for money, clean
The hotel was in the centre of the city, and it is nearly 600 m to the main train station. Very dull hotel small rooms
Excellent Location. Close to HauptBahnhoff and main shopping area. On arrival, with bag in hand, managed to cut my finger on the sharp key-ring. The nearby church bell which rang out commencing 7.00am. and on each quarter-hour. Lack of soundproofing in the room door - making it impossible to sleep while the noisy cleaner chatted with another woman in an extremely loud voice for at least half an hour in the corridor outside my room early in the morning!
The location of the hotel was very convenient. The hotel staff were not at the front desk for early morning checkout. The room was cold and the heater was not working. There was no hair dryer. Compared to other hotels in the same price range in Salzburg, Berlin, Prague and Munich, this hotel was not good value for money.
Staff is excellent. Breakfast is served at 7-00 pm. The hotel was under renovation. However there is no word about this on site.There is not the telephone in the my tiny room.
Compact but comfortable room in nice part of town with easy access to tram/railway network.
Small and convienient hotel. Cean rooms and bathroom, good continental breakfast. Good for tourist or short business trip, Good value for money WiFi not readily available.
No good for persons with handicap
Located in the old town, just a 5-7 min walk from the train station. Walk down the promenade, on the rigt side of the big church, an then turn right. It doesn't look so much on on the outside, but it's great!! Love it! And both wi-fi and a great breakfast included!! They even give you earplugs and a little candy. Earplugs were not needed, good isolation. The special price I got via booking.com (43€ for single room), made everything even greater! =)) Nothing at all!! And I am a bit hard to please sometimes.
Public transport ticket for free. Good breakfast. Close to the center and metro station.
the hotel was central for everything close to the airport and the arena . the hotel was clean and comfortable . would use again is was a shame the hotel reception wasnt manned by anyone on our arrival .
The location was brilliant- right in the city centre and we were able to find our way around very easily from there.
Free tickets for public transport and discount to the zoo
to be right in the city center, breakfast comparing a 3 star hotel and the price we have paid the facilities are very poor, e.g. they even do not have a shampoo in the rooms.
Helpful staff. Free travelpass. Ideal situation. None
Room was very small
Friendly staff people and free public transportation card.
It's a very, very basic, no-frills hotel. Location is really good, you can even walk from main train station to hotel. The breakfast was nice, rather lavish for 3-star hotel. And there was nice device in the bathroom - some sort of warm-lamp on the wall. Reception doesn't work 24-hours! From 11 p.m. to 7 a.m. you should open back door by our key and walk by yourself.
We liked the location of the hotel in the city centre. We had an excellent meal at the hotel one evening. We didn't get a warm welcome and the reception desk was tiny.In England it would be described as a pub with rooms available. The worst thing was the 55 stairs we had to climb to our rooms which were on the second floor. Chairs were provided at the end of each flight. The rooms were tiny. The double room had beds along the wall. There was no room for them to be next to each other. Although the price was very cheap I think we should have been told about the stairs. There was no lift. The staircase looked very old fashioned and in need of modernisation.Also there was no fresh fruit for breakfast - only tinned.
Hotel is in the city center so there is quick access to train and shopping centers. There are a lot of restaurants and bars available in the area. Prices are so expensive, also rooms are so small.. Slippers needed..
Peter the son of the owner was a great host. Nice having a plaza and a heated sidewalk cafe in the front of the hotel. Restaurant was good. no lift, but only a minor inconvenience
I had a big suitcase and I was in a room on the 3rd floor....no elevator! It was alot of work to get up there and back down again with my luggage.
You got your own key, also for the outside door, so you feel like in your place. There is a bar/restaurant in the entrance, which is cool but prices are not so fair. The Breakfast is not included, you can get it for a normal price, it is fresh but really the simplest breakfast that you can find.
The hotel was quiet, despite being quite close to the Kroepcke U-Bahn station. Staff were friendly and helpful; WLAN cost only 3 Euro per day, which is a real bargain.
Nice front desk, good service. Excelent location Very little tiny room!
The service was perfect Noise in the toilette, shower and wash-basin when water was running
Closeness to the city center, insulation windows, quiteness Size of the room/bed (too small),Wall thickness (noises from adjacent rooms), worn-out shower head
Great location and liked the toy store across the way. They had some fun play areas set up outside for our kids to play with (3.5 and 2 years old).