Localização do estabelecimento
Hanoi Ciao Hotel fica bem na região central de Hanói, a apenas alguns passos de Catedral de St. Joseph e a alguns minutos de Mercado de Hang Da. Este hotel fica bem perto de Vietnamese National Tuong Theatre e Rua Hang Gai.
Sinta-se em casa em um de nossos 28 quartos com ar-condicionado, geladeiras e TVs LCD. Sua diversão está garantida com computadores, acesso de cortesia à internet sem fio e programas a cabo. Banheiro privativo com chuveiro/banheira combinados apresenta chuveiros com efeito de chuva e produtos de toalete de cortesia. As conveniências incluem telefones, além de cofres e escrivaninha.
Instalações recreativas, de spa e premium
Utilize comodidades convenientes, como acesso de cortesia à internet sem fio, uma TV no saguão e assistência com excursões/ingressos.
Este hotel oferece um restaurante, que serve refeições, mas você também pode ficar no quarto e aproveitar o serviço de quarto 24 horas. Mate sua sede com sua bebida favorita em um bar/lounge. Um café da manhã continental de cortesia é servido diariamente.
Comodidades para negócios e outras comodidades
As comodidades presentes incluem acesso de cortesia à internet de alta velocidade (com fio), serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Um traslado ida/volta do aeroporto (disponível quando solicitado) está disponível mediante uma sobretaxa.
We stayed twice. First time was nice with clean room, however, the second time they relocated us to another hotel that was not that nice and should have cost less.
Where to begin? They relocated us to another hotel that was not as nice but still charged us same amount. After relocating us, I looked up the price at our new hotel and found that it was cheaper. When I confronted them about it, they played dumb and wouldn't give me the difference. Later, we asked the guy at the front desk if he could help us arrange a bus from HCMC to Cambodia. We looked up prices prior to this and found that it should only cost $14. We was very happy to help, but then told us that it would be $35 per person! He tried to claim that it costs more because of the Tet New Year and that we should book it fast because it will be sold out soon. We later found a phone to call the bus company and were told that it would still be $14 and that it was very unlikely they would sell out. Hmm, sounds like the guy at our hotel tried to screw us and pocket our money. But it didn't end there. We needed to get to the airport the next day and he told us it would be very difficult because no one would be giving rides due to the New Year. Understandable. As we asked around, we were told the same thing. He later said he could pull some strings and find us a ride very early in the morning. So we agreed. It would cost us 550 dong and a taxi would probably cost 350 dong, but we were afraid to take any chances. But wouldn't you know it, the ride he arranged for us was a taxi! He tried to make us pay him the amount and he would later give it to the taxi driver, but we of course refused. When we arrived at the airport, the meter said 3