Hotéis em Gatlinburg
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Hotéis mais recomendados em GatlinburgVer tudo
8,4 Excelente (1.226 avaliações)
Em um parque nacional em Gatlinburg, The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg está a apenas 15 minutos de caminhada de Ripley's Aquarium of the Smokies e de Gatlinburg Convention Center. As comodidades presentes incluem um business center 24 horas, check-in expresso e check-out expresso. Este hotel possui instalações para eventos com 2323 metros quadrados, incluindo espaço para conferência, e é o local ideal para quem está planejando eventos em Gatlinburg. Estacionamento grátis sem manobrista está disponível no local.
Prós: The outdoor area around the hotel and the pool. Of course the cookies were fantastic!
Prós: The breakfast was the highlight of this hotel. Rooms are over priced for their age and size.
Prós: Everything we expected and then some. Staff was courteous, and rooms were quiet. Can't wait to come back again.
Prós: The overall stay was great
Contras: The staff could be better
Prós: I loved how safe and welcoming The Park Vista is. The family pool area was outstanding! Enjoyed!
Contras: Ate dinner downstairs at the onsite dining area. Didn't care for the Greek Chicken w/Couscous. Very dry
Prós: The location was fabulous along with the Mountain View!
Contras: We were told we would have two queen sized beds and received two full size beds. For paying as much as we did, not a very nice room at all.
Prós: Great view of Mount Le Conte. Above, and away from all the activity in Gatlinburg. Very friendly, and helpful staff. Clean, comfortable rooms.The restaurant was very nice; good service, good food. We would stay here again in a heartbeat. And the cookies at the front desk!
Contras: We stayed for a week, most people/families don't, which means that there are a lot of rooms to turn over every day. House keeping has more than they can handle, and on two occasions our room was not cleaned until 5:00 P.M. Check in appears to take a while (that wasn't the case for us), not sure why.
Prós: Everything was wonderful and the price was also great
Prós: It was very clean and staff was very helpful and nice
Contras: The pool had way too much chlorine all the kids were coughing and their eyes were burning but the area was very clean.
Prós: Pool and lounge facilities were top notch. Beautiful building. Amazing view. Because of the view though, you end up quite a ways outside of Gatlinburg proper. Also the bed was akin to a hammock, which my back objected to
Prós: The location of the Hotel was great. It was very scenic up on the hill. The food was good. The stay was very pleasant
Contras: We enjoyed everything
Prós: i felt like i was in a beautiful resort set in the mountains...i would defininetly stay there again.
Contras: the service at the resturant...it took way to long to get our food and at the buffet the food was cold but that was the only thing wrong there....the rest was wonderful..
Prós: Very convienient for the Smokey Mountains and Gatlinburg. A short drive also takes you to the start of the trail that leads to the Rainbow Falls.
Contras: The restaurant was shambolic. The place is set up to assume you want to eat at the buffet. Any request from the menu seems to upset the staff. My wife had the worst steak she's ever been offered. Also don't be fooled by the scenic views presented in the advertisement. This is a round hotel, if you're at the back of the circle (room numbers 05 to 12) on one of the lower floors the view extends over the roof of the swimming pool as far as the otherside of the pool and nothing else. The reception also made it clear at check in that they could not swap the room as the hotel was full. I have to say the place didn't seem very full and the impression given was that you'd got a cheap room via Booking.com so you get the rubbish at the back.
Nas montanhas, Margaritaville Resort Gatlinburg em Gatlinburg fica a 5 minutos de caminhada de Anakeesta e de Ripley's Aquarium of the Smokies. As comodidades presentes incluem um business center, balcão de recepção 24 horas e armazenamento para bagagem. Estacionamento grátis sem manobrista está disponível no local.
Contras: Took forever to get breakfast
Em Gatlinburg, Westgate Smoky Mountain Resort & Spa fica a apenas 10 minutos de carro de Ripley's Aquarium of the Smokies e de Elevador para esqui de Gatlinburg. As comodidades presentes incluem um business center, check-out expresso e balcão de recepção 24 horas. Estacionamento grátis sem manobrista está disponível no local.
Prós: The mountains
Contras: Air conditioner broke two times spilling water on the floor, and they never brought us toilet paper after two days of calling.
Prós: Staff was courteous and friendly, the room had every thing you could possibly need I couldn't believe it was a studio room.
Contras: That I couldn't stay longer.
Prós: The staff and accommodations were excellent.
Contras: I think for the cost to stay there, the water park and other amenities should be included.
Prós: The room and view were great.
Contras: Website was not clear about extra charge for pets. It states pets are welcome and there was an additional charge but no amount listed. I was expecting an extra $20 charge or so and was completely SHOCKED when at check in they told me it would be $170!!! I would not have booked the room had I known this especially since the rate for the room itself was only $109! Completely ridiculous charge.
Prós: Rooms were nice and clean.
Contras: Main attraction at the waterpark was closed. The playground was also closed. We have two young children and we wanted to stay here because of the amenities but because they were closed we had to search out other things to do.
Contras: Parking sucked. They will try to have you tour for discounted attractions-- seemed like a good idea but there 90 minute tour with a free breakfast turned out to be over 5 hours of salesmen in your face trying to sell you a timeshare. They waisted one whole day for our weekend vacation. I would much rather pay for the attraction then lose time with them trying to sell me a timeshare for that amount of time. Not upfront or honest. And the great breakfast you get for touring was terrible.
Prós: The scenery near the resort
Contras: The rooms, the prices. For a resort, you would assume that at least WIFI was inclusive in the room charge. Nope, it was not. They also try to get you to think that you won something at checking. It was thein 4 hr "come see why it's so good to be an owner" routine. That was the only time any kind of complimentary breakfast was mentioned!
Prós: Not much
Contras: No TV ...had to wait 20 mins for shuttle to come when they had 50 golf carts with 6 seats in them pass you by no parking there should be at least 1 parking space per room or villa for 500 for 2 nights water park should be included not an extra 82 dollars next time we will stay at Wilderness of the Smokies
Prós: the staff was very responsive and went out of their way to help
Contras: Mattress very uncomfortable very small pillows bartender at pool SUCKED no snacks or food at upper pool toilet ran if didnt play with handle forgot a item in room called to go back and get item was not found by housekeeping and it was a large body pillow alot of noise above us in other room after midnight like children running jumping alot of construction on property check out 10 am too early in my opinion for price we paid will not EVER GO BACK !!!!!!
Prós: Property is well maintained and the staff are very courteous. Plenty of onsite activities every day to keep you busy. Minutes away from Gaylinburg and Pidgeon Forge
Contras: I really wish the water park would have been included in the room price.
Prós: the location, amenities
Prós: Clean and friendly staff.
Contras: The indoor pool that is advertised was an additional 18.95 per person, this was disheartening as this is why we chose this hotel. Also, the rooms are very small.
Prós: The stay was very nice, except I didn’t get the rate I was told over the phone, when I arrived I had to pay the 99.50 a night rate instead of the 74.50 rate I was quoted over the phone, wthen when I checked in I was offered the stay 2 nights get a night free special, the host at the desk said I could let him know if I can stay the third night the next day when I confirmed my scheduled, but when I did tell him I wanted to stay the extra night, he said I had to pay for the 3rd night(in which I did, another 99.50). We thoroughly enjoyed the stay and are contemplating buying a unit and becoming an owner, but I am leery due to the confusion about the amount I was quoted versus the amount I had to pay as a guest. Do you have any suggestions??
Contras: Can you find our why I was quoted one rate, charged a differnet and higher rate, then offered the free 3rd night special and given a day to decide, then when I make the decision to accept the 3rd night free special, I get charged for it??
Prós: Very nice apartment style room. Close access to water park. Check in staff very friendly and full of information.
Contras: Billing was completely incorrect starting from day one. Hotel was unable to provide a receipt or explanation of billing accomplished by previous staff members due to server/printer issue. Two hours after our check-out, while we were upstairs eating breakfast, a staff member finally brought a receipt, but it was still and inaccurate reflection of what we were actually billed. The hotel staff did offer to snail-mail a receipt after the server was repaired, which was estimated to be within two-three days.
Prós: Beautiful mountain view from the jacuzzi tub in the bedroom. Bathroom was amazing, shower had 2 shower heads. Fireplace with the flat screen tv above it. Beautiful place with a beautiful view.
Contras: Everything was just wonderful.
Prós: location of the resort to Gatlinburg and Pigeon Forge
Prós: The employee/staff were very helpful and friendly.
Contras: The only thing that we were not pleased with was there was no maid service as we were unaware they were owned units.
Prós: Really nice resort and good service! We just had not enough time to enjoy this visit as much as possible, kids would have really liked to stay!
Contras: During the weekends the traffic in Pidgeon Forge is terrible so you should have enough time to spent here- week could be suitable.The area is very good for famielies with young children!
Em Gatlinburg, River Terrace Resort & Convention Center fica a apenas 3 minutos de caminhada de Ripley's Aquarium of the Smokies e a 7 minutos a pé de Elevador para esqui de Gatlinburg. As comodidades presentes incluem um business center, check-out expresso e balcão de recepção 24 horas. Estacionamento grátis sem manobrista está disponível no local.
Prós: We needed extra linen for my mother-in-law. She caked to the front desk for some and am employee arrived with some within 5 minutes of her hanging up.
Contras: Check-in isn't until 4 and check out is at 10. I have checked into a lot of hotels before and they've been busy at times, but the wait to check in here was unbelievable. I think it took about 15-20 minutes to finally get to the desk and walk out with keys. We had the pleasure of leaving just before 10 and noticed the housekeeping didn't have any new linen on their carts. Maybe there is a separate one that comes through but we were under the assumption that the sheets aren't changed after each stay.
Prós: Location was good ,priced ok,
Contras: Breakfast plain oatmeal ,zero fruit, worst I have seen ,usually have eggs and more choices
Prós: location was great
Contras: cant think of anything
Contras: They overbooked and sent us to WildBear Inn, a two star hotel at Pigeon Forge. Before that, they sent us to a better one, which is operated by the same company as WildBear Inn, and took us almost one hour to wait for check-in, but that hotel told us they sent us too the wrong one, since they also overbooked. We paid much more than the price for a two star hotel at that far, but finally we could only go there and just got two free pancakes for they mistake. Who need to pancakes!
Prós: We liked the location. It was within walking distance to almost everything. Loved to restaurant and the outdoor eating by the river. Service was poor but the atmosphere was worth it. Room was clean and spacious. Great view of the mountains. I would return again even though the pool was a disappointment.
Contras: The pool was so dirty that we couldn't even swim in it. My granddaughter threw a swim stick in and we couldn't even find it. At night when the pool lights were shining, you could see bits of white floating all over.
Prós: The balcony
Contras: Everything was totally outdated,19 years ago I bought the same TV that was in my room.Bath was so stained we didn't even shower in it.Carpet was outdated ,torn and had paint stains on it.The Vertical blind didn't work properly,had to close some of the vanes by hand.Furnuture was From the 80's and worn. Weekend rate paid $$$ and was horrible dissapointment
Prós: Staff was friendly and fantastic. I liked the location.
Contras: Carpets need replaced and the room was a little dated but over all a very good experience
Prós: This place is right next to the aquarium and right in town in Gatlinburg so it's an easy walk to everything. You do get a fairly good view either of the water or an overview of the city.
Contras: The rooms are a bit outdated. My coffee wasn't replenished everyday
Prós: Location is great, just a block away from the strip. Walking distance to everything. Sheets and towels were clean.
Contras: Extremely outdated. I'm sure this hotel was very nice in 1980 but not much has changed since then. TV is the only update. Place looks dirty just from years and years of use. The room smelled like a dead animal. Smell was coming from the refrigerator. We only stayed two nights so we just toughed it out. I wouldn't recommend this hotel.
Prós: Nice Location Quiet Pretty view Value for the money
Contras: A little dated Pillows were flat
Prós: Good location, nice views
Contras: Rooms looking run-down, bathtub has been painted. $170 non-refundable pet charge is ridiculous for a 2 night stay.
Prós: We liked that it was so close to everything because we liked to walk. we really loved the ducks but couldn't figure out what happened to the baby ducks disappearing everyday
Contras: The parking garage was way to tight. We could barely squeeze in there. then on the outside parking we found a spot but someone decided to take over both spots
Prós: Honestly the only thing I did like was the lounge area, and Lyold was great. With the problems we had during our stay the staff was excellent in taking care of them.
Contras: I was very dissapointed in the fact that the lobby was so beautiful then getting to our room was disgusting! We switched rooms 2 times. The first room had ants all over in the bathroom, the second room wasn't cleaned by housekeeping and the toilet had some issues working.
Prós: My family & I have stayed there many times & have never had any problems
Prós: It was relatively quite in our room. The view was great. The closeness to the main strip was great.
Contras: The hills you had to walk down and up to get to downtown
Prós: Being off the main street, able to park and walk to shops.
Prós: It was within walking distance of shopping & other activities.
Prós: It was within walking distance to restaurants and easy access to the Smokies.
Contras: The room we had did not overlook the river. It would have been nice to have been given a room with a better view.
Em Gatlinburg, Baymont by Wyndham Gatlinburg On The River fica a apenas 5 minutos de carro de Ripley's Aquarium of the Smokies e de Elevador para esqui de Gatlinburg. As comodidades presentes incluem um business center 24 horas, check-in expresso e check-out expresso. Estacionamento grátis sem manobrista está disponível no local.
Prós: We enjoyed every aspect of our stay. The room was great. Staff was very pleasant. We couldn't have asked for a better location. I would definitely recommend this hotel to my friends and family.
Prós: I cannot say enough good things about this hotel. Its literally by the water front, the room has an incredible view of the mountains and the local hotels are neat and the town is very tourist friendly, there are local trolleys to help you get around. It's beautiful and full of cute shops, definately worth exploring.
Prós: Clean and cozy hotel. Staff was attentive and went above and beyond my expectations to ensure a pleased visit. The balcony and view was awesome! The pool was open 24 hours, and was very very clean. Conveniently located to multiple shopping/restaurants areas. Breakfast bar had a variety of options and was pretty good. :)
Contras: Parking was limited. Fireplace didn’t work.
Prós: It's got a beautiful view of the water
Prós: Balcony on the river, comfortable beds, indoor pool, fire pit
Contras: traffic noise
Prós: Breakfast was a really nice feature of the hotel. Great views right on the river.
Contras: Balconies could use some privacy feature. You feel like you’re on top of your neighbor. The room had several dead bugs on walls towards the ceilings.
Prós: Staff was super friendly, breakfast every morning in the lobby was more than expected, and river views from room are amazing. About two blocks from town, shops and dining. There is a trolly right outside hotel if you don't/can't walk a lot. The stream sounds were fantastic!
Contras: When walking into the room for the first time it was damp. We turned the fan in the bathroom on and opened the balcony door for a bit to let it air out. It never really seemed to 'dry out' in the room. That's okay, there was so much to do in and around town, we mostly slept there. You can hear traffic from parkway in the room.
Prós: Baymont Inn is a decent location just off the main drag which was nice as it was away from the majority of the noise and nightlife. The room was clean and had a fireplace and a patio. Everything in the room was spacious except for the bathroom. Breakfast was good and they kept it stocked throughout.
Contras: All rooms are accessed from the outside (no internal hallways). You don't have to go into the lobby to gain access to the stairs up to the room. The pool was warm however, it was over chlorinated like most hotel pools. Bathroom was very small and I could tell the place was slowly being updated. I think that the price for this hotel was a lot more than it should have been. This hotel would fit most people's needs its not the best nor the worst.
Prós: Very nice place and convenient to Gatlinburg and all attractions. Free breakfast was good. Kids enjoyed the indoor pool. We will stay here again.
Contras: It was a little hard at times to get in and out with all the traffic
Com excelente localização no centro de Gatlinburg, Sidney James Mountain Lodge, fica a 10 minutos de caminhada de Gatlinburg Space Needle e a 11 minutos a pé de Elevador para esqui de Gatlinburg. As comodidades presentes incluem balcão de recepção 24 horas, equipe multilíngue e armazenamento para bagagem. Este motel possui instalações para eventos com 149 metros quadrados, incluindo espaço para conferência, e é o local ideal para quem está planejando eventos em Gatlinburg. Estacionamento grátis sem manobrista está disponível no local.
Prós: Great staff, very friendly. The staff were the highlight of this experience. The rooms were average with the standard motel options. Location was close enough that you could walk to the main attractions. For the price it was worth it.
Contras: The Wi-Fi only worked at the main building and a bit beyond. Did not see any breakfast options available but a fantastic pancake house was nearby. Bathrooms needed updated.
Prós: Rate and location
Prós: We enjoyed the following... Big, warm indoor pool Creek directly under room balcony Comfortable beds Friendly staff Location On-site breakfast Quiet rooms
Contras: Bathrooms could use a few updates. It was also a cold walk outside from the indoor pool to our room but that's just part of being an older/motel-style establishment.
Prós: Our stay was great. We would definitely stay again. Rooms were very nice and clean. Staff was friendly. Pool area was great as well. Best thing was it's location to downtown we were able to walk every where just about. Only complaint would be that their towels were to small.
Contras: There were roaches in room. Staff was nice but we won't stay there again.
Prós: After reading some reviews after booking our stay I was worried... we arrived & the staff was very friendly, rooms were clean, a/c worked great, ice machines worked. I found no merit to some concerns addressed in others reviews. Yes this is a older motel but not rundown & I would stay again. We were courtside (across the street) & it was very peaceful.
Prós: The cleaning staff was very nice and the riverfront was a plus.
Contras: There were ants in our room. The minifridge became unplugged sometime when we were asleep the first night and ruined our food in the fridge. When you entered the room the smell was unpleasant and somewhat over powering, took a while to adjust to it.
Prós: Ask for the creek side rooms with balconys! Hearing the creek from your room was great. Their indoor pool is what sells this place for me and my family. It's a fun pool, with waterfall and hot tub. You can't beat the value for the location and amenities.
Contras: It's not very fancy or new, but if you're not a fancy person then you'll love it.
Prós: The pools
Contras: Parking needs some work
Prós: Very affordable, close to the shopping strip & attractions but a little more of a walk than I expected especially with small kids! I think our kids liked the pool more than they liked the actual vacation itself! I was happy to stay there though!
Contras: The pool wasn't very easy to access at all, our room we were given at check in had not been cleaned up from a prior maintenance job but the front desk took care of us right away and put us in another room. We ended up being by the creek which was really nice.
Prós: it reminded me of Gatlinburg when I was growing up. Simple, clean motel. Off the parkway so it was nice and quiet, but still just a short walk to the main drag. AMAZING pool!!! Unbeatable price, and super friendly staff. We will be back!
Prós: The location and the indoor pool were great.
Contras: Our room was very small and smelled like mildew/mold. The hotel is very outdated and not very clean. The Wifi did not work most of the time and the shower water kept going from scalding hot to cold without touching anything. We also were put in a "pet friendly" room, which I would NEVER stay in again. If I had known that part of the hotel was "pet friendly" I would have never booked there. We will never stay at this hotel again.
Prós: The staff was extremely friendly and the pool was great. The location was perfect with a trolley stop right out the front door. Creek right under our balcony was amazing. Very nice flat screen and lots of channels.
Contras: Very outdated rooms/facilities, but that is the norm in Gatlinburg. Shower water was warm at best. Main door was drafty and let in sound and cold air. No complimentary breakfast.
Perto dos elevadores de esqui em Gatlinburg, Crossroads Inn & Suites está a apenas 15 minutos de caminhada de Ripley's Aquarium of the Smokies e de Elevador para esqui de Gatlinburg. As comodidades presentes incluem um business center 24 horas, balcão de recepção 24 horas e lavanderia. Estacionamento grátis sem manobrista está disponível no local.
Prós: Room was nicely furnished and clean. Bed was SUPER comfortable ! Free breakfast was good. Staff was courteous.
Contras: Jacuzzi tub motor was very weak.
Prós: Super clean. Close to everything. Friendly staff.
Contras: Wifi is terrible, but that's not that important. I mean, come on! It's a vacation!
Prós: location every thing was great we will be back soon family and friends will be coming there soon as well were telling every one how great every thing is.
Contras: ants and you took of them thank you.
Prós: The rooms are large and you don't feel like a sardine once everyone/everything is brought inside. They are really clean and nicely located. Everyone is really nice and helpful. The breakfast wasn't the greatest, but the Atrium next door is delicious and cheap! We will definitely stay again!
Contras: The breakfast wasn't very good. The biscuits were hard and eggs were dry. I wish they would have offered water in the breakfast room as well. Other than this everything was perfect. We just ate at the Atrium for breakfast
Prós: Very close to everything in Gatlinburg.
Prós: We were a young family with two small children and this was our first vacation. The room was clean and neat when we arrived. Staff was courteous and welcoming. Breakfast was a huge hit with our 3 year old:waffles, juice, eggs and sausage.
Contras: I did not like being in an adjoining room and the breakfast area was on the 4th floor.
Com localização central em Gatlinburg, Hampton Inn Gatlinburg Historic Nature Trail fica a apenas 4 minutos de caminhada de Gatlinburg Convention Center e a 9 minutos a pé de Gatlinburg Space Needle. As comodidades presentes incluem um business center 24 horas, jornais de cortesia no saguão e serviço de lavanderia e lavagem a seco. Estacionamento grátis sem manobrista está disponível no local.
Prós: Everyone was very friendly and helpful who works there. The hotel is also very convenient to everything without having to drive.
Prós: I loved the private balcony, large outdoor hot tub, indoor pool, gas outdoor firepits with the sound of the stream close by and the nice breakfast.
Prós: Breakfast included was nice.
Contras: The price of room. Was locked out of my room and reason was not because of the key. Maintenance had to come and had never seen that before glad I could be the first! . Did not replace coffee or toilet paper during maid service? Had to call and as
Prós: Love having a clean spacious room. Staff very personable and helpful. The sausage at the free breakfast was not at all acceptable. Food choices were good. But we chose to eat at a pancake restaurant down the street with better food.
Contras: The topography is a large steep hill. Technically, yes if a mountain climber Convention Center is within walking distance. If handicapped in some way, it is not. Change description to reflect actual location. The Courtyard by Marriott is better choice
Prós: Staff was very friendly
Prós: It was clean fresh, modern and the ataff was helpful and friendly! Breakfast was amazing- hot and cold and many many options!
Contras: We disliked NOTHING!!!
Prós: Room and grounds were clean. Staff was friendly and helpful.
Contras: The cleaning staff repeatedly didn't restock products. Had to go down to the front desk to get toilet paper during our stay. They were apologetic, but this seems like a simple thing that should be remembered.
Prós: The room was very clean and the breakfast was fresh bs good both days we were there
Contras: It was longer walk to the main strip than we expected
Prós: Staff members were very helpful and made my stay more enjoyable.
Prós: Location was within good distance from shopping. Not fun and patio area was very comfortable at the end of the day. Room was above our expectations...would definitely stay again!
Prós: Creek behind hotel was peaceful in the evening.
Contras: TV screen was not clean. Bathroom floor was not clean.
Prós: Great room and bed
Contras: Newspapers gone by 9:00. Reported to desk. Same thing next day. After 9:00, some items not replaced for breakfast--yogurt, pastries, bananas, fruit slices, nuts, raisins, some cereals.
Com boas opções de transporte para o centro de convenções em Gatlinburg, Quality Inn Creekside - Downtown Gatlinburg está a poucos passos de Cervejaria Smoky Mountain e a 5 minutos a pé de Gatlinburg Space Needle. As comodidades presentes incluem jornais de cortesia no saguão, balcão de recepção 24 horas e lavanderia. Estacionamento grátis sem manobrista está disponível no local.
Prós: The location was great
Contras: Our balcony did not face the river at all, it faced construction that kept us up all night. The shower curtain had mold on it and there was hair from previous guests still in the bath tub. There was a dried up paper towel stuck to our ceiling and in the peep hole on the door. The locks on the doors did not feel safe. The beds were so uncomfortable that our backs still hurt from sleeping on them. The breakfast in the morning did not make it with the stay at all. It seemed like a chore to walk from our room to the road every time we left the hotel. We only paid $36 a night to stay there, but I would never ever ever pay that much to stay there again!
Prós: Decent options for breakfast. Friendly front desk. Location allows you to walk down the main strip.
Prós: staff very nice, professional, helpful, n friendly. good housekeepers. nice continental breakfast. hotel is clean. nice mattresses and pillows. have been here before and will definitely come again.
Contras: the carpet had been recently cleaned in our room, must have used too much water, there was a very very musty almost moldy smell in the room. the fire alarm went off, we all evacuated, no fire dept showed up, no staff showed up, we just went back in when the alarm went off.
Prós: The location was good, right in town and close to all the action.
Contras: The hallway was not vacuumed a single time in the six days I was there and it needed it when I arrived. Their breakfast did not start till 6:30 am would have liked it at least 30 minutes earlier and when I arrived a few minutes early the staff was rude about it.
Prós: It was in Gatlinburg.
Contras: It wasn't the building on the picture, the whole floor we were on was damp and reeked of mold and mildew and the beds were the worst I have ever slept on! I am still coughing and clearing my throat 1 day later! AVOID AT ALL COST!
No coração de Gatlinburg, Brookside Resort by FairBridge está a 5 minutos de carro de Ripley's Aquarium of the Smokies e de Elevador para esqui de Gatlinburg. As comodidades presentes incluem check-out expresso, armazenamento para bagagem e lavanderia. Este hotel possui instalações para eventos com 372 metros quadrados, incluindo um centro de conferências, e é o local ideal para quem está planejando eventos em Gatlinburg. Estacionamento grátis sem manobrista está disponível no local.
Prós: Crystal at the front desk was so nice. The room was so spacious and was much nicer than anything we could have expected. This place definitely deserves a higher rating than is shown here.
Prós: The room was nice, the bed comfortable, clean room, quiet. Trolley stop in front of motel, had good breakfast room and nice amenities.
Contras: The only problem we had was the microwave, there was something wrong with it and it would burn up anything you put in it in just a few seconds. I reported it to the staff and they said they would take care of it quickly. Had a great stay.
Prós: The room was clean and service was good.
Contras: The breakfast could have been better and the wifi did not work.
Prós: Brookside Resort has a good location but that is about the extent of what I consider a recommendation. The room was very dated....the sheets were dirty and the bathroom is dark. Requested clean sheets which were delivered promptly. The stream behind the hotel was awesome. This could be a really nice place but it will take a large sum of money for this to happen.
Prós: The creek behind our room was wonderful! The room was quaint, very comfortable, and had everything we needed. Check in was quick and hassle free.
Prós: decor, being next to brook, availability of hot breakfast
Contras: hot tub and pool down, leaves about, small/non-lush beds, no meat at hot breakfast
Prós: hat I liked about brookside was the location. It was right across the street from flapjacks and walking distance from the strip! Great location without being too congested. I liked the rolling creek right outside of back door it was very nice. I liked that they had free breakfast although it was very basic and minimal, the oatmeal was very dry. Staff was nice, not too friendly at times. I walked in to check out and the front desk guy just ignored me and sat on his phone until I was helped by someone else. They also charged my credit card twice but did refund it immediately.
Contras: I did not like that fact that on their website it has a lot of false advertisment. They said they had high speed Wi-fi, it was so slow and wouldn't load anything we had to disconnect and use data. They also said that they have a state of the arch fitness center.. Far from it. It literally had nothing and was very old and run down. The room needed renovations and mens toilet didn't work. The bench press didn't even have a bar!? Overall it was a quick stay so for 3 days what they offered was enough. Although I think next time we will find something nicer and cleaner and more up to date. Overall it was clean but very outdated. The room looked old and the furniture too. Found a few hairs on the sheets..The sheets would not stay on the bed either! I had to readjust them many times.There was a huge rip in the bed skirt. There were no blankets in the room just the sheets that came on the bed.. The shower head was so low that it would be great for someone who was 4 foot tall. We had to squat to shower and that's not fun for my 6' 2 boyfriend and me being 5'5. There was no DVD player so headed up if you brought DVD s. We had to go buy one to hook up. There as a mini refrigerator and microwave and coffee maker so that was nice.
Prós: The Staff was excellent. The rooms were very clean and accommodating. It was peaceful to walk out the back door of our room to the balcony to listen to the stream. The complimentary breakfast was wonderful, the variety of items will fill even the hungriest of appetites. They have lots of amenities at their resort. I would recommend this resort to everyone..
Contras: I wouldn't have anything that is negative about this resort.
Prós: I really like that the fact the room had a fire place, room was clean, and it's mins drive from gatlenburg.
Contras: I didn't like that when I walked in. The room was 20 degrees. It took quite a while to warm up. But it finally did and I was comfortable. Would stay again.
Prós: Loved how rustic and quiet the resort was but still so close to everything in Gatlinburg. The pool was an amazing feature and if we were there during the winter definitely would have used the wood burning fireplace. Loved that the back patio faced the big creek too.
Contras: Only knock on the place was the A/C unit didn't work super well and the bed wasn't the most comfortable I've been on.
5,9 Regular (1.744 avaliações)
Com localização central em Gatlinburg, Days Inn & Suites by Wyndham Downtown Gatlinburg Parkway está a poucos passos de Cervejaria Smoky Mountain e a 4 minutos a pé de Parque Nacional das Grandes Montanhas Fumegantes. As comodidades presentes incluem balcão de recepção 24 horas, um cofre na recepção do hotel e um elevador. Estacionamento grátis sem manobrista está disponível no local.
Contras: Got my card statement got over charged $45.
Prós: The location is perfect. It has always been out go to place to stay
Contras: To begin with the room was not as clean as it typically is there. The sink was either dirty or stained and there were some toenail clippings next to the bed but we had never had a problem before and I didn't want to ruin our trip so it was overlooked. The wifi never worked in the room but that was the least of our concerns. The drawer in the dresser broke as soon as I tried to set clothes in it. The second day there a teribble smell (like a dead animal) began occurring by the first floor stairwell that was still there when we left a few days later. The air conditioning units leak water everywhere which I understand air conditioners will do but after they filled up the containers under them they were left to just go all over the floor. This includes the one on the balcony of our room. The second night we were there my husband and two year old were on the balcony and she was walking back to the room and slipped in the water from the air conditioner. We finally went to the front desk and explained what happened and they did offer to change our room but at this point it wouldn't have fixed the problem of the leaking air conditioners because they all did that and we were already completely unpacked with a two year old so packing back up and moving would have been very hectic and inconvenient. By the next day the water coming from the third floor a/c down onto our 2nd floor balcony made it impossible to walk out on without getting wet. We've always enjoyed our stays here before but this will be our last one until it gets some serious renovations.
Prós: Bed, breakfast
Prós: Good location
Contras: Rooms weren't very clean and were very outdated
Prós: This is our family's favorite place to stay in Gatlinburg because of the indoor, heated pool and the location is right on the main strip.
Contras: The breakfast was a lot better last time we stayed, this time it wasn't that great, no hot food. The oatmeal was cold and dried out, the biscuits were cold and unedible.
Prós: Great location. Within walking distance to a lot of Gatlinburg attractions. Nice continental breakfast. Extremely helpful/friendly front desk staff.
Contras: Bathroom was extremely dirty. Found hairs in the shower from prior guests. Walls around shower seemed to have some sort of bacteria or mold. Shower curtain had tear in it and was poorly stitched up. Door did not fully close at the top outside jam unless pushed on from the inside. Hotel sign was not lit at night and was damaged.
Prós: The location
Contras: The front desk agent checked my employee into a occupied room, when my employee went to the front desk to inform the agent he was told the room we reserved was not available and we would need to speak with a manager in the AM. Me employee went to the front desk the following day to get a room change to the double room I reserved and the agent said we are not changing your room and if you want to speak with a manager call the owners in India. The agent was very rude and unprofessional. would never book at this property again.
Contras: No rooms were available upon arrival, despite advanced reservations with confirmation. Front desk attendant did not care and only offered to upgrade the room for an additional fee. Do not attempt to stay here, you will not get a room for the reservation price, bait and switch.
Prós: The only really great feature about our hotel as the location. The lady at the desk at time of check-in was really nice and the second the third shift guy was really nice.
Contras: When we better the room it smelled of smoke and it was supposed to be a non-smoking room and then when look at the beds one had a cigarette burn in the blanket. When I went to take my morning shower I frozen my water never got hot and then I pulled a wash cloth off the rack and it had blood on it. We left our room to take children out come back beds where made bathroom had not been cleaned and no extra tools/wash clothes given. At time of check out I said something again to the day shift clerk and she stated she never spoke to me and that I spoke to the other girl and she told her and text house keeping.
Prós: AC didn't really work, the place was kind of a dump, the staff was disinterested at best, the continental buffet was nasty & loud as heck as they went about their business, even early in the morning.
Contras: Pretty much everything about the place.
Prós: The location was the only good thing. It's right at the entrance of the park.
Contras: We arrived and the staff was not very friendly. They were arguing with each other because they double booked a room. Our room smelled of mildew. There were stains on everything. Two of the lights did not work in the room. The floor was sticky. The AC did not work. The sound on the tv did not work, I had to rewire it and reprogram it. I would not recommend this room to anyone. It was very outdated and I wouldn't stay there again if it were free. Very disappointed and upset we spent so much money on a dirty uncomfortable room.
Prós: Convenient location and comfortable bed.
Contras: Place lacked basic cleaning. Dust on fans, walls not wiped down, etc. They need to remodel too. Part of my bathroom mirror frame had melted, and there was stains and cigarette burns all over the sheet and comforter set. Plus, when you walk into your room, your immediately reminded of your grandmother's damp basement.
Com localização central em Gatlinburg, Hampton Inn Gatlinburg está a poucos passos de Cervejaria Smoky Mountain e a 4 minutos a pé de Gatlinburg Space Needle. As comodidades presentes incluem um business center, balcão de recepção 24 horas e um cofre na recepção do hotel. Estacionamento grátis sem manobrista está disponível no local.
Prós: Location, free breakfast. Creekview balcony.
Contras: Bedding was subpar for what I've come to expect for Hampton Inn. The bed was sunken in in the middle and worn out and the bedding wasn't nearly as nice and soft as usual. Pillows were low quality as well, again less than I usually have at Hampton Inn.
Prós: great location
Contras: not a thing
Prós: Location was superb, central to main avenue, complimentary breakfast was ideal and staff was friendly and personable.
Contras: Selected for an in-room jacuzzi, it was disappointing that it was accessible in the bathroom with sliding partitions between main room but these partitions were previously broken, screwed in place and secured with electrical taped. : (
Prós: The view and location was convient.
Contras: I have no complaints.
Prós: Great location. I parked the car when I arrived and did not need to drive it again until we checked out.
Contras: The only negative is the hotel is a little dated, but the cleanliness and location more than make up for that. The price is a high for this type of room, but you're paying for the location.
Prós: Everything. Location, very clean, good bed
Em um parque nacional, Quality Inn & Suites em Gatlinburg está a 15 minutos de caminhada de Parque Herbert Holt e de Ripley's Aquarium of the Smokies. As comodidades presentes incluem um business center 24 horas, balcão de recepção 24 horas e lavanderia. Estacionamento grátis sem manobrista está disponível no local.
Contras: It could have been a little cleaner-there was a dirty towl on the shower rod
Prós: The amiability off the staff and the pet friendly rooms
Prós: I loved the rooms . They were nice and clean
Prós: We enjoyed the private balcony, and the fireplace, and the jucuzzi tub, and the staff were helpful and friendly.
Contras: The Continental Breakfast was not good. Should have had fresh fruit, and Cream Cheese, and Bagels. Also, the hotel needs to be updated.
Prós: Wonderful stayrite at least 15 words
Prós: the location was good.
Contras: the ad. said there was a jacussi, there wasn't and the pool and hot tub were empty.
Prós: the staff was very nice and helpful we had a nice stay
Contras: We reserved a room for a king bed for two nights and when we arrived we were advised by the manager that the room was not available, the previous customers decided to stay another night. Frustrating due to the fact we had confirmation that the room was available for the nights we booked, did not seem to matter that we had reserved and had confirmation that the room was available. We were offered a double bed room which we took due to the fact we had traveled over 8 hours and were tired. To add to our frustration we were directed to the 6th floor which we had to climb up 6 flights of stairs due to their elevator was out of order.
Em Gatlinburg, Bearskin Lodge on the River fica a apenas alguns passos de Parque Nacional das Grandes Montanhas Fumegantes e a 9 minutos a pé de Gatlinburg Space Needle. As comodidades presentes incluem jornais de cortesia no saguão, balcão de recepção 24 horas e café/chá na área comum. Estacionamento grátis sem manobrista está disponível no local.
Em Gatlinburg, Howard Johnson by Wyndham Downtown Gatlinburg fica a apenas 3 minutos de caminhada de Ripley's Aquarium of the Smokies e a 9 minutos a pé de Elevador para esqui de Gatlinburg. As comodidades presentes incluem check-out expresso, jornais de cortesia no saguão e balcão de recepção 24 horas. Estacionamento grátis sem manobrista está disponível no local.
Prós: cleanliness, price, distance from the strip
Prós: I like the closeness to downtown Gatlinburg and the beds were very comfortable and great rate
Contras: Needs bigger TV different bed spreads and a little face-lift.
Prós: convenient to shops, the place was two blocks away (behind subway lite 6). a clean place not up scale by any means. would stay there again. met my request of not being on main road.
Contras: security lights were off going to room one nite. could use another towel rack in bathroom. would like a computer in lobby for guest to use, and a iron /iron board in room would be nice.
Em um parque nacional em Gatlinburg, Edgewater Hotel - Gatlinburg está a apenas 3 minutos de caminhada de Ripley's Aquarium of the Smokies e a 5 minutos a pé de Elevador para esqui de Gatlinburg. As comodidades presentes incluem um business center, jornais de cortesia no saguão e balcão de recepção 24 horas. Estacionamento grátis sem manobrista está disponível no local.
Prós: Staff was nice. Walking distance.
Contras: Pool was under construction and the website should have told that. I chose that one because it had an indoor pool and hot tub and pause about $50 more a night since other hotels had seasonal ones that weren't open this time of year.
Prós: Breakfast was delicious with many options. Staff was great and had toothpaste (which I forgot). Fantastic location. Less than a five minute walk to the aquarium and the strip is one block over with easy access. The hotel is on a very quiet street and there is a really nice sitting area down by the river.
Contras: The only complaints I have are minor. The parking garage has some weird parts to it. It's clearly conformed to the mountain behind the hotel. Also the lamps between the beds didn't work, but the staff probably would have fixed it if I had let them know. Also there were plenty of other lights in the room.
Prós: location to everything was good. room was clean.
Contras: no coffee packs in room, shower had slow drip, balcony overlooked the roof to the pool and hot tub
Prós: You can walk to everything in gatlinburg. It's a perfect place to stay if you don't need a very romantic get away.
Contras: The refrigerator made a noise all night. The heater was either burning hot or off which made it a icebox.
Prós: Location was fantastic
Contras: The beds were very hard. The bathroom could have been cleaner. I also didn't expect to have well worn towels and very old soap (had brown spots all over it if in enclosed package).
Prós: The hotel was pretty clean. The location to downtown Gatlinburg was fantastic. The continental breakfast was more than the cereal and muffins that you get in other places. The staff was as helpful as they were allowed to be.
Contras: The bathroom was tiny and crowded as was the room. The walls were so thin that we could hear the phone conversation of the man in the next room as well as the female that was on the other end of the phone line. The "Mountain-side View" that we were supposed to have was the employee parking lot and a steep hill with a lot of trash and debris on it. The Kayak website leads you to believe that you can get a Smoking room, but you are not allowed to even smoke on the balconies of these rooms as it is a "No Smoking on the Grounds" property.
Prós: We loved the convenience of the location.
Contras: The parking garage was horrible. Spaces are too narrow.
Prós: Nice rooms. Great amenities. Excellent value. This is where we will be staying when we go to Gatlinburg.
Os melhores hotéis em Gatlinburg perto de Ober GatlinburgVer tudo
Com excelente localização no coração de Gatlinburg, Hilton Garden Inn Gatlinburg está a 10 minutos de caminhada de Elevador para esqui de Gatlinburg e de Gatlinburg Space Needle. As comodidades presentes incluem um business center, check-in expresso e check-out expresso. Este hotel possui um espaço de 111 metros quadrados, contendo espaço para conferência e sala de reunião, e é o local ideal para quem está planejando eventos em Gatlinburg. Estacionamento grátis sem manobrista está disponível no local.
Prós: Cozy beds, nice shower, clean room
Contras: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
Prós: Great location and great service . Great access to pRk.
Contras: Didn't realize I didn't receive my hilton points when booking through a third party. That was what I was told by the staff.
Com excelente localização no coração de Gatlinburg, Econo Lodge Inn & Suites at the Convention Center está a poucos passos de Elevador para esqui de Gatlinburg e de Gatlinburg Space Needle. Estacionamento grátis sem manobrista está disponível no local.
Prós: I was very happy with the room I rented at the Econo Lodge Inn. The room was clean and very nice. I had no problems with anything in the room.
Prós: It's a good location, we have enjoyed it in the past
Contras: It was very dirty this time. Sticky floors, dark long hair everywhere, extra dirty bed topper, and when we woke up the next morning there was a cockroach on the headboard. Incredibly disturbing. In the past this has been an excellent value for the stay but the cleaning staff had clearly left things in poor standing. Also a burnt out bulb in the lamp stand and there is a gap running all the way around the entry door to the room so we could smell the very strong scent of marijuana coming from the next room, which isnt exactly the fault of the motel, but the door should be better insulated at least.
Prós: While this is an older hotel it was perfect for a nights stay. We were stopping in Gatlinburg for a night and we just wanted a room close to the main street. The hotel was about a block from the restaurants and shops. It was clean and had a refrigerator and microwave which was all we really needed. The bed was ok and it was quiet. Would've preferred a room with a king bed but that wasn't available. Which isn't the fault of the hotel. Parking was easy. The only thing I would say could've been a problem is that the room we were in was in a separate building from the main desk so it wasn't convenient to go to the front desk if we needed anything. Check in was fast and the gentleman working as very nice.
Prós: The hotel was ok. It was located in a perfect spot. It was close to the park and right by the Main Street through Gatlinburg. The room was comfortable and clean. We had a balcony which was nice but the view was of a parking lot. This is a good hotel if you don't plan to vacation at the hotel. We used it to sleep and spent the days at the park so it was perfect for us. Free breakfast was a plus but you got to get there early being that the dinning area is so small. I will stay here again.
Contras: The room and hotel were very basic and small. dinning area is very small so getting to the breakfast area early is a must. Hotel is a bit dated also. Nothing major is wrong with any of this and I would stay here again.
Com localização central em Gatlinburg, Glenstone Lodge está a poucos passos de Gatlinburg Convention Center e a 7 minutos a pé de Gatlinburg Space Needle. As comodidades presentes incluem um business center 24 horas, check-in expresso e check-out expresso. Estacionamento grátis sem manobrista está disponível no local.
Prós: Great location to downtown Gatlinburg, the staff were friendly and helpful
Contras: It is no fault to the people that work there, but the building itself is in need of some TLC. You can tell that is what they are working on, but I couldn't help but notice
Prós: The room was comfortable and felt roomy, the location was close to the strip and a lot of parking.
Contras: There were a few things broken in the room, the walls are thin, and the pool shouldn't close so early or should have an adults only time. The children spoil the trips
Prós: The rooms were sizeable, the water was hot, the location is great whether you're checking out Gatlinburg's tourist district or catching the trolley to Dollywood. Although we didn't go for a swim, the indoor pool looks amazing and I'm sure it's fun regardless of the season. I did note plenty of young families enjoying it while we were there and the air doesn't overwhelm with chlorine.
Contras: We arrived late at night, after 2am, and there was no one at the check in counter, only a sign saying "be back soon". After sitting in the lobby for more than half an hour whole the security guard stated at me and at his phone, a desk clerk finally arrived to check us in. Parking was limited, but they were accommodating by basically not enforcing any parking rules as long as we were not blocking someone in. They put us in a handicap room, which wasn't a problem in itself, but the bathroom door slides open and shut for ease of access and unfortunately it wasn't well oiled so we weren't able to ever fully open or close the door. I did report the problem, but don't know if it was ever fixed as we were only there 2 nights.
Prós: Pool was very nice
Contras: Beds are very uncomfortable. Our room balcony was in the pool area and it was at least a 100°+ when you walked up to go to our room. I just believe you should know that. And the pictures looked a whole lot nicer to me.
Prós: The location was the center of downtown Gatlinburg. Would have been a great proximity if we had stayed.
Contras: The second you walk in the room, we opted for the poolside option as we were planning to spend time in the pool with our two small children, all you could smell was chlorine, not to mention the room was about 87 degrees when we first walked in. While looking around our room, we found lots of great treasures, old Broken Oreos in the carpet (carpet looked like it hadn't been vacuumed in about a month) , the bathroom was disgusting you had to hover above the toilet, the shower curtain had something streaked down it, looked like makeup maybe?? Who knows. There was brown matter streaked on the wall I could take a guess on what it was. It looked like feces. The tv kept cutting in and out with sound and picture so that was a no go when my 3 year old asked to watch cartoons before bed. We decided to check out the beds to see what they were like since the rest of the room was absolutely disgusting. On one of the blankets there was red lipstick. And on the sheets there were big black hair. In more spot than one. So I'm guessing the sheets hadn't even been changed? Needless to say we grabbed our bags and our two small children and got the heck out of there, we didn't even stay the night. Then the whole trip was spent attempting to get our refund back as we ended up having to spend money on a different hotel for our trip. And then they tried to tell us that we had to pay for the first night even though we didn't stay. We will not be back. Waste of money and time out of our trip.
Prós: Location was good, just a short walk down the road and you were in downtown Gatlinburg and close to any activity you wanted to do. Staff was nice. Hotel is a little dated but overall is a nice place to stay.
Contras: Pool area and hallways were hot.
Contras: No coffee in lobby
Prós: Upgraded room for no extra charge and the suite was quiet, comfortable and clean
Contras: Pool area needs upgrade and was glad to see its in the plans for the coming year There were no towel racks in the bathroom and the water never got hot.
Prós: The website says the hotel is 2 blocks from the strip but that is still .4 miles. It's a lot further than the website made it seem. We received an earlier morning wake up call both days that we DID NOT request. But the worst was the water temperature in the shower. It would get scalding hot with no notice. I let management know when we checked out but he didn't seem very concerned. Wouldn't stay there again.
Em Gatlinburg, Microtel Inn & Suites by Wyndham Gatlinburg fica a apenas alguns passos de Gatlinburg Space Needle e a 3 minutos a pé de Elevador para esqui de Gatlinburg. As comodidades presentes incluem check-out expresso, jornais de cortesia no saguão e balcão de recepção 24 horas. Estacionamento grátis sem manobrista está disponível no local.
Prós: Close to everything Price for location Mostly very clean
Contras: The last 2 mornings of our stay they were doing some remodeling 2 doors down from our room at 8:15 in the morning. Im talking pounding, hammering, sawing, buzzing and tile break at 8:15 in the morning. I asked the woman at the front desk and she insisted they werent remodeling near my room. The towels suck. Mold above the shower
Prós: Location!!!! Right off the main drag in gatlinburg. Close to many shops and restaurants. Room was very clean, hotel was fine. Staff friendly. Price was great, room was small but accommodated just fine. Highly recommend.
Prós: The price was great! The staff was courteous and prompt.
Contras: The wall are thin. We could hear (and feel!) the couple next door to us fighting. Doors were slamming, she was screaming and he was throwing things! It felt and sounded like they were in the room with us.
Prós: Staff was friendly and very helpful. Facility was clean. Located within <5 minute walk of downtown. Probably deserves 5 stars but I need a lasting impression for that.
Prós: I liked the location, it was nice to be able to park the car and walk to where we wanted to go.
Contras: We got to the hotel around 1:00 Friday afternoon to check in. When we walked in the lady at the counter was on her cell phone, on a personal call, she did not end the call to help us, instead she continued her conversation and helped us after she finished her call. In my opinion that was rude. Then while we were checking in someone called the front desk and requested help with their shower, she told a gentleman to go help them "because they couldn't figure out how to work the shower." Her attitude about that situation was wrong and she should not have spoken so rudely about someone who is paying money to stay at your hotel, especially in front of other guests (being myself).
Prós: we liked it for the value
Prós: Location close to city
Contras: Room left a lot to be desired. The bathroom floor was sticky. Refrigerator smelled horrible. The mattress was worn out. Probably dips 6" in the center with nobody on it. Toilet flushed on its own every 30 to 40 minutes. The place could use a lot of proper maintaining and repair.
Prós: Very good location. Great value for this time of the year. Room was nice and comfortable.
Contras: The bathroom needed some detail attention.
Contras: TV did not work at all. Breakfast is just cold cereal and toast. Staff was rude and unwilling to accommodate. I would not stay here again.
Prós: So the hotel itself was basically on the main Gatlinburg strip so this made EVERYTHING super convenient. The workers were also very polite & made sure to give us all the information that we would have needed, plus without even asking told us about the free breakfast (Due to covid 19 they only had a few things, not there fault by any means) & give us a extra room card.
Contras: The elevator was strangely stinky I’m not really sure why & our room was a little dirty like dirty bathroom mirror & finding hairs on the bed but I mean I’m not that picky or grossed out (your in a public cheap hotel)
Prós: Great location for the price
Contras: The fold out bed was very uncomfortable. There was no workout room.