Friendly, professional staff, very clean room & bathroom, Room & bathroom were tight but this is quite typical. Excellent location in center of old part of city near pedestrian streets. Public parking nearby was not overpriced. Shabby carpet in room.
The location in the centre of Strasbourg. Very hot in rooms, breakfastroom and corridors
location nothing really
The staff were extraordinarily kind and helpful with always a smile. The gap between the two single beds, which were easily moved . other than that nothing else bad to report
everything is perfect it is an excellent hotel nothing
Receptionist could have informed us of Son et Lumiere as we were only staying overnight
very friendly staff & a very nice room
Good location, very helpful staff, decent size room
Great place in an outstanding location in a delightful small city! Having to leave to go back to work.
the decor or the hotel is unique. I felt like I was in a small quaint city...not a big metropolitan area like DC.
The location was very good to access famous places in Strasbroug easily. Alss the receptionists were speaking good English. It would be good if the check-in time is ealier. 4 pm seems to be a bit late.
the hotel was central and very warm and cosy price could have been better at least for breakfast
situation close to the center poor breakfast
Extremely helpful desk (perfect English), nice restaurant/cafe, extremely convenient location to the sights, nice rooms, even A/C. Just be aware that you'll have some walking to do from the train station, but you can cut 3/4 of the walk by taking the tram, or you can cab it to within a block.
Small but interestingly decorated bedroom. Fun lobby. Lovely front desk and restaurant staff. Shower flooded the bathroom floor and, if I had not thrown all the towels down, it would have flooded the bedroom as well. They were surely aware of this as the shower head was positioned facing the wall. Once it was turned to focus the water downward, the flooding began. Room 308.
Good location with excellent service from the staff day and night. Defintely stay there again.
Perfect location and all hotel features were good or better. With tram a very short walk away, you could go anywhere with ease. Rooms have double windows for sound control.
Great location. Double windows that helped to reduce the street noise. Really nice staff that helped for reserving tables from restaurants. There might be some improvements in breakfeast...
AMAZING LOCATION Almost exactly in front of the cathedral. The room was nicely decorated, and very clean. I think it is a True three star as opposed to a three star that is really a two as you often find in Europe. Very difficult to find if you're driving! Much of the area surrounding the hotel is pedestrian only, and your GPS will get very "confused" because it can not guide you anywhere near the hotel itself. If you drive, look for a paid underground parkin lot.. (Parking Gutenberg at Gutenberg plaz is the closest to the hotel)
Excellent location, adjacent to the cathedral and convenient for city centre facilities. Staff friendly and very helpful. Rooms decorated and furnished in 'traditional' style are relatively spacious and very clean. Bathroom spotless and well serviced and maintained.
Good Service and Location No Coffee Making Facilities
Good location for tourists and business travelers; close to the Cathedral, restaurants and public transportation. The breakfast (13 euros) was too expensive,
This is a full 10-grade hotel. If you like hotels with a charm - that`s the one in Strasbourg. The restored old inn building is just beautiful with a number of old beams kept around. The staff is remercably kind and helpful. With a booking.com rate the price - quality ratio is just amazing! The location is also great - in the vicinity of all the touristic/shopping attractions in the city! Be aware of the fact that by car the entrance of the hotel`s street seems closed - there is a low intercom box on the left-hand side and you have to push the button - the reception puts the hydraulic pillar down for you ;-)
the service, the room
The location was excellent (2 minutes walking and you are in the centre of town) as was the friendliness and quality of the staff. The hotel is an excellent blend of modern interior design in a historical building. The rooms were roomy and comfortable (in particular the beds). Quiet location.
They had renovated a very old building very carefully while including excellent modern facilities. It was hidden away within walking distance of the old town, it was quiet, a real treat, one of the best hotels we have stayed in. For the price the breakfast was rather limited, although they did have fresh juices and excellent coffee
The hotel was lovingly restored, it is in a beautiful old building but offers nonetheless all the latest standard. The staff in the hotel was friendly and helpful. Somehow, the athmosphere in the room was a bit sterile. The light in the bathroom was insufficient by far. The room was too small / simple given the price per night. Also, the breakfast at EUR 22,00 per person was way too basic. Half an hour before the end of breakfast, there were no more refills on eggs etc. There was too little personnel to clear tables in the slightly too small breakfast room, so plates and other dishes would be piling on the tables.
The hotel is in such a picturesque place, and traditional. A truly wonderful place to stay. Only room service available for evening meals. Would liked to have sat and ate downstairs socially, in such a beautiful hotel.
Location is perfect Staffs are super friendly and helpful Comfy bed and nice room
Lovely room, complimentary bottle of wine, excellent breakfast Privacy was lacking due to windows of other rooms facing ours. Noise from people drinking in the courtyard.
Absolutely remarkable building, refined luxury, one of the best places I've ever stayed at, in a city distinctly lacking any other competitor. OK, the breakfast fruit juice was disappointing
Everybody was very nice and attentive. Great location, nice and clean room. I recommend this hotel.
We booked early and found a very good price for our room. The fairytale-like hotel is a recently restored 16th century Alsacian construction, complete with exposed wooden beams, contrasting very nicely with all of the modern amenities (very clean new bathrooms!) The staff was very welcoming, and most spoke French, English, and German. They recommended and reserved a great restaurant, and also reserved us a taxi with no problems. Wifi is pay-only, but there is a free to use computer, with printer, near the lobby. The bathtub/shower really needs some sort of curtain or glass partition to avoid spraying water everywhere, but one can make do.
The location was fabulous and the hotel very nice. The room wasn't anything spectacular, but clean and fine. The staff was also efficient and pleasant.
good location to go everywhere for sighseeing View from the room is so good but noisy during the night, should be taken any measure for the noise and there is no lift to the 1st floor, it is hard to carry laggages.
Being right in the centre of town Occasionally a bit noisy when the pubs turned out
The location is perfect for a weekend in Strasbourg. Our room's view of the cathedral was definitely worth the trip.
Location was excellent, staff were extremely helpful, in a beautiful city Small room, no tea making facilities
The hotel's location is excellent, as it's directly across from the principal site in town, the cathedral. Rooms facing the cathedral have a wonderful view, but late night revelers on the square can make sleeping a bit difficult at times. I thought that the trade-off was worth it though.
location, interior design, staff size of windows, at least room 66 is poor and the unhappy combination between cheap furniture in the room and the beautifully decoreted bathroom
Location, boutique style Front rooms have great view of Cathedral but very noisy most of the night. Bells are lovely but too loud and too early.
Fantastic location right on the cathedral square with views from front-side rooms. Rooms were functional and sufficient for short stays, larger-sized flat-screen TV a nice plus as well as bath instead of just a shower.
It is located just in front of the Cathedral, and center of the old city. The drive and parking direction is not clear, actually cars are not allowed to reach the hotel, have to travel with luggages for at least two or three hundreds meters. You may either parked in a open public parking(which is closer) in right side (facing catherdral) or in underground parking facing cathedral but have to walk longer. Also to reach the lift have to move luggage somewhat one floor up, and depends on your particular room, may move luggages half floor down.
Loacation in the city Nothing
The bed!!! I could actually sleep, and that is major bonus. The hotel was quiet and somehow dignified Getting connected to internet was a serious problem that was solved only the very last night.
Really a central position, 100mt from the cathedral with an underground parking 50mt away.Nice and convenient Ours was a smoker room, and smelled like that, while we would have preferred a non-smoker
Location location location . Awesome location in historic district. Just a couple minutes walk to Cathedral. Clean hotel lobby and room very clean Bathroom very modern and my 10 yr old daughter loved the rain showerhead Has a new renovation feel Staff very nice and helpful as a tour guide ask for the tour map Room size not an issue no its not huge but it wasn't tiny either Ask for parking lot location . Sundays you can park on streets for free overnight if you can find a space that saves $30 Make sure you walk city at sunset it's amazing. I heard the boatride at that time is breathtaking My daughter thought elevator door shut too slow. Had to put something!
Good value for money in excellent location in centre of Strasbourg. Helpful and friendly staff. Free internet access. Limited choice at breakfast. No facility for toasting bread.
The room booked was on the ground floor with 4 big windows on the street.. I asked for an another room and had to pay an higher price for a room which was on the 3rd floor, but did not appaer to have a higher standard than the ground floor one
The hotel has a very good location. When I came back to a hotel at 3:00, cleaning of the room had not finished yet.
everything, staff was nice, helpful, room very good for the price and location, breakfast was great
Just perfect! The hotel is located in the very historical centre of the city, two minutes walk from the car park and close to the main tourist attractions. Especially welcoming staff, large modern well-equipped bedroom, spacious bathroom and copious breakfast. Great value for money.
I really like the bedroom, spacious and cosy at the same time and well equiped. The hotel is very central, and this was really the best for me. i'd appreciate more english breakfast than continental breakfast.
Great location, good value, friendly Air con broken
Everything. Staff very friendly and helpful, the room very nice and clean. At any time, I would come back to this hotel and can only recommend it. In the morning, the heating and warm water was not working in the whole hotel due to a technical problem - this could not be solved before our departure. But this is "force majeure". I asked for a discount due to this and got it without problem.
The location was excellent. The steps were a little difficult especially with the luggage. The dark corridors just before you switch on the lights are unsafe in my opinion.
Wonderfully central position although quiet. Atmospheric old building and very interesting rooms
Attractive hotel in excellent location with
hotel is charmful (belongs to the german romantik hotel chain) improvement suggestion: provide tee boiler in bedroom
room was comfortable, quiet, bed was really nice breakfast wasn't that great. and quite pricy. Should be included with room. Parking was not good either.
Friendly staff, excellent location and a very attractive inner courtyard. If travelling by car the car park was just opposite so ideal for transporting luggage.
Location --- Service --- Friendly staff No
cosy rooms, nice breakfast
Very nice and friendly reception staff. Strange smell in the corridor; too small room for such price.
I enjoyed starting a day with refreshing breakfast of the hotel with very well organized and clean kitchen. Personel was very kind and friendly.
Best value for money I have found in years of travelling. Everything worked perfectly and with no hassle. Helpful and polite staff. Right downtown but our second floor room out to the yard was still really quiet. No complaints whatsoever.
The location of the hotel was very good.
Hotel was quite good. Also the amount of extras in the room were more than satisfactory (cooker, iron, just useful stuff like that which for this price I hadn't expected to find in my room). Design of the room was also according to standards, maybe even a bit above. The person at the reception wasn't much helpful. Felt like she was just sitting there to earn her money and not much more. Her English was rather poor as well.
Everything was new, rooms recently renovated, the location is extremely comfortable They failed to produce a proper invoice (said that neither the headed paper nor the stamp of the hotel had not arrived yet, which made me suspect they were actually not authorised to open yet) and my complaints (as no payment office will accept a peace of paper with no credentials) were answered with a "I know this is not a proper invoice...," instead of offering to send one later by mail or e-mai
The room was clean, compact, well equipped and comfortable and centrally located
Excellent location for exploring the old town. New apartment with nice kitchen. Markets on Place Kleber a few days of the week for fresh food and vegetables No hangers or hooks/ shelves for storage.
The room cleaning policy is strange.
Very convenient to have a small kitchen which was very well equipped. Location was very good for exploring Strasbourg on foot. Design was modern but very comfortable. Hotel staff very pleasant and helpful, from reception to housekeeping. Electrical outlets are only operational when the key card is inserted, so you cannot charge small appliances (cell phone, laptop, camera batteries) when you are not in the room. GPS information on how to find hotel is not accurate (on a pedestrian street), so pre-arrival information on where to and how to reach the hotel and park would have been helpful.
It is designed beautifuly. Good location Room too small. No place for suitcases. Thin blanket not acording to weather, we slept with our coats. Shower too small, got all wet. Needs a curtain on bath.
The location was perfect and Hotel Suisse is a nice hotel, very good value for money.
Hotel is very central located, close to main city attractions, easy to shops restaurants and the river, you can even find underground parking only few minutes away. Main receptionist spoke many languages, night staff was very helpful, generally hotel has a very good friendly atmosphere. Only thing is that the bed in our bedroom was a bit short and small. if you are more then 6.2 foot (1.89 m) tall, you might find it uncomfortable.
The hotel is very well located, nicely and romantically designed, and the staff is friendly. The only problem we had was that the romance somehow detracts from confort: there is an elevator, but guests have yet to climb a few stepts up and down, and the rooms are small.
The location was very good to central downtown activities.
Very central location and reasonably close to the main train station of Strasbourg. The room was very small and the shower was dark as there was insufficient light in the bathroom. The hotel is not well signed and a little difficult to initially locate but this was exacerbated by renovation work being undertaken at Place Kleber.
Central; Balcony; Breakfast. Tiny on-suite; Poky corridors.
Location, location, location. Le Kleber has an awesome location in the heart of the city. A little difficult to find with the car (park in the Kleber Parking Garage). Convenient walk to everything in town. Rooms are small, but this is typical for this area. It was hard fitting our family of four (one baby in a crib) into a triple room.
Nice decorated rooms and parking nearby
When I came back at the hotel around 7p.m. the desk was closed, and there was no way to get my key: I had to wait for 15 minutes. Another guest was in the same situation. Another point is the fact that the desk also closes at midnight ... What if something happened?
The location was excellent and the staff friendly. Very small room. Would have been annoyed if we were given one of the even smaller ones. Limited breakfast for the price.
The location is excellent. Right in the middle of everything. The buffet breakfast is suberb.
close to city center, clean, friendly
The location and. the helpful staff. Only draw back was the tiny attic room, which we warned about. The view of Kleber Pace was an added bonus.
The location is excellent - in the heart of the old city while within easy walking distance of the train station. All staff were friendly and courteous and commuinicated well in English. The decor of the rooms was unique and created a warm ambiance that made it pleasant and relaxing. The breakfasts were good value with a wide selection.
There is a sauna no
Location. The glass shield for shower can not avoid leakage of water and hence made the floor totally flood! It's very inconvenient to unload our luggages, because there is no space for parking car, even just temporarily, in front of the hotel. So we just parked on the street for unloading with cars running besides us.
friendly staff no air condition really warm in the room
Hotel aux trois roses is a small, cute hotel close to the city center in strasbourg. A parking lot is just opposite the hotel (9euros for 24 hours). Staff was friendly, the double room was somewhat small but clean and with a nice bathroom. The breakfast buffet was quite nice. We were there for just one night, but the impression was very good and I would advise this hotel to my friends.
The room was clean and comfortable and a very good value. The hotel is very convenient - within 10-15 min walk of shopping and multiple bars/restaurants/food markets, etc. Also, it's on the bus line and just a short ride from the train station. I also liked that it was within walking distance of the Council of Europe and ECHR, because that was my purpose in town. The breakfast was also very good - assorted breads and pastries, juice/coffee/tea, fruits and cheese and yogurt, etc. I would definitely stay here again.
excellent location close to centre yet quiet and pleasant The rooms are small
It was close to the main cathedral centre. The staff was friendly. They should include the breakfast with their rate. I found the breakfast was expensive.
Location is perfect -close to the city center, yet in a quiet area. A parking garage is directly opposite the hotel - a great plus when coming to Strasbourg by car. The heating was turned off when we arrived, so it was chilly in the room and bathroom, but we switched the radiator on and it got warmer overnight.
Staff were kind and helpful. Room was clean and bright. The shower was inadequate. The bathroom door didn't close properly. Reception couldn't help with certain queries as they did not have a working computer.
Good location - close to the historic district of the town, quiet area, kind service . No.
The architecture and the old world charm. The location was perfect.
The location next to the dôme. Over-coordination betweeen staff, but still, lack in customer orientation. Poor breakfast service!
Staff was very friendly-location was perfect.
Spacious room and lovely building Breakfast a bit expensive for what was offered
I wasd right in the center of everything. That I truely enjoyed. And I was on the top floor and thank god there was air conditioning.
Excellent location in a delightful building. Good lift to small but comfortable room. Access to the lift (elevator) was through the back of the dining room past an area used by staff for smoking. The smell of smoke was very bad indeed.
It took a lot of time to check in and then to check out because the staff was struggling with their computer.
location the fact that one has to go litterally through the kitchen/pantry area to get to the elevator to the rooms and deal servers carrying plates of food or dirty dishes from the restaurant! We understand this is an old buiding but the kitchen smell was not pleasant to say the least. There was no trace of our reservation when we showed up .We were awakened at 7 am by very loud noise coming from staff carrying bottles being recycled in the courtyard dowen below.
The location I like the hotel very much
friendliness and geographical situation within the city
Very good position for visiting Strasbourg and parking not too difficult. No TV as standard - you have to pay for a more expensive room to have TV. This is an anomaly nowadays.
Nice cosy hotel! 5 min to Cathedral! I did not have breakfast. There are so many cafes and bakeries around, one can chose something new everyday! Very positive impressions!
Staffs were very nice! Direct phone line to the room seemed to be not working.
attention of owner and friendliness of staff small bed and room - ok for one night not more
Location is good. The people is kind and helpful.
Basic hotel, but honest. Basic services, nice staff, good location. Don't go here if you look for a business hotel or you are on a romantic trip. Rooms are too small (mine at least) for family.
Location excellent Noisy on wekends
Location is perfect - 5 minutes to Notre Dam. Parking is nearby and costs only 9 euro per 24 hours, good hotel for those who travels by car. Clean room. Staff is very friendly. Breakfast was so french!
The room was small for four people
The room was comfortable and extremely clean. The staff was courteous.
Great location in the very center of the Old Town No parking next to the hotel (although advertized), so I had to park far away at the public parking. Nobody was there for a checkout when we arrived around 11PM, so we had to call the door and could not hear anything (a person was apparently speaking English but with a tough accent and through shitty intercom). Then we had to walk for 100m to another hotel to pick up the keys, they we had to walk with our stuff from the car, since there is no way to drive close to the hotel. The room is tidy, but old, needs renovation. Maybe locals are used to living like that, but it's not acceptable for a hotel in a big city. It was a mistake to pick that hotel instead of regular Budget chain, it's not worth it.
Great location! Much nicer than Cithotel in Rennes (awful!) Nope
This hotel had a great location on a gorgeous square in a lovley part of the city right near the main shopping street as well as river.
location was amazing
The hotel has fairly basic facilities but is right in the centre of the prettiest part of Strasbourg. There are views of the river from the second floor. Restaurants abound and delightful shops are nearby. The beautiful cathedral is yards away. Take care with the restaurant you choose for dinner. The Moulin Rouge does an excellent breakfast. It is a little difficult to park nearby in order to drop luggage off.
Clearly the best thing about Citotel Des Arts is its fantastic location: You have only a 2-3 minute walk to the Cathedral, a one minute walk to the River (at best!), the price of 75 euros was definitely priceworthy. However, the location is worth the price of admission alone. We found the service to be excellent and the staff attentive to our needs. Well, let's just say that if you sit in the bathroom, one foot will be in and one out (outside of the bathroom). Its an exaggeration but the toilet is almost one with the wall- a mosquito couldn't fit into that space. We did see mold in the shower but it wasn't over the top. It would not stop from staying there again.
The location is excellent, rooms are small, but enough for a budget traveller. Hotel staff is very friendly.
This is a "bed and breakfast" not a hotel.
Good value hotel: I liked it. Clean and comfortable room. Quite in the night and great location: in the pedestrian area, close to the Cathedral. Travelling by car? Parking possibilities at a distance of just 100 m.
Proximity to the cbd
location - near city centre, but still on very quite street no air conditioning
very clean, modern, well-designed, excellent location, comfortable bed and room, excellent and good value breakfast air conditioning or fan would have been helpful in hot June
We had a great experience at this hotel – the location and price were perfect. Very helpful staff and a very friendly city.
- very strategically located - room kinda small, no air condition thus in summer it can get quite warm.
Great location, nice staff, good breakfast, spacious, cosy and clean rooms, good wi-fi connection (free).
Location - close to tram station No elevator. Quite strange that no on-site registration is required.
Very central and modern facilities. No parking close by.
It is located at the center of the city. The rooms are so tidy and neat. Bathroom is useful.
Good Location, free internet and good sized room Hard to find and rooms not very well insulated from noise. Don't expect to be able to sleep in. Also, no lift.