My fiance really enjoyed the continental breakfast. The room was a bit small but the location is just half a block from countless historical landmarks and the subte.
Excellent staff, Good Internet Faciliites and an excellent quality breakfast Nothing at all. Will choose everytime i am back in Buenos Aires
Good location, comfortable and clean.
The cost of the rate and the benefits are good. The breakfast is very good. The localization is very good too, next to the government house and 03 blocks from Florida. The amenities are poor, for example, no shower cap, even after my request.
The new tower is quiet and modern. The lobby of he old tower is bigger and more luxurious but my understanding is the rooms are older although I never saw them. They seemed to have certain websites blocked since Internet was working fine but some sites would not work in the hotel. Very strange.
near all action in the city
excellent staff- very helpful with our trip travelling on from Beunos Aires
It is very clean, comfortable, and the location is great. The only staff that speaks English is the front desk, so if you want room service, laundry, or anything fixed by maintenance, you have to call the front desk and hope they aren't busy.
Original art throughout the hotel,beautiful rooms, great showers, and a full breakfast buffet made our stay pleasant. Professional staff helped us with reservations for dinner and a tango show, and were great to deal with. A small pool on the top of the building was too crowded to use.
Very disappointing for a 5 star hotel.In many other countries I believe it would be 3 star.Otherwise ok.Weekend staff appeared to be very inexperienced.
Modern design hotel, with all facilities, fantastic staff and not very big but neat rooms. There are a lot of elevators, which all ring a very loud bell when arriving at reguested floors. When you are in a room close to the elevators you gone have problems with sleeping. Some rooms have an extra door that keeps the sound away. The rooms are not really big, not even the suites or more upmarket rooms.
Great breakfast and bistro. The rooms are confortable and clean. Excelent location. The staff at the reception desk could be more friendly.
professional staff, nice room, good breakfast,
Very good breakfast and a nice gym center. The room was clean and big. Good lacation, near center. Breakfast on the weekend was better that the one I took on monday, much better!
Location was very good, central, reason for the selection. Services also are very good. Breakfast great. Recommended! No, everything was as expected. No problems at all.
Central Location It is classified as a 5 star but is definately not . By upgrading our room 2 levels it became a 4 star. I would recommend hotel by location and staff only.
Nice hotel, room clean, nice people and very good breakfast.
My room was too small for 5 star Hotel (but excellent in cleanliness and well seviced). Carpets were tired in Hallways on floor 5. Overall a pleasant experience.
The size of the room
This is the most amazing hotel I have ever stayed in. The décor, the friendly staff, the location. It's a pure experience. Proposed to my lovely girlfriend on the roof. Will definitely be back
Good location, Nice rooms Breakfast is included but could be better.
Staff were incredibly helpful, professional, polished and friendly. Breakfast was yummy with plenty of food.
large rooms, helpful staff, close to San Telmo Sunday market
This is one of the largest hotel rooms--or room in general, for that matter--that I've ever slept in. It is an interesting space with a speakeasy vibe that would have been quite cool if there were not an ant infestation. I also have praise for the staff, who did their best to mitigate the ant problem after we complained, but we should never have been put into a room with so many ants in the first place. The room was crawling with ants, all the way from the door, down the long hall to the bed, and around the bed. We only stayed one night, but I probably killed about 40 in the few hours between when we checked in and when we went to bed. The ants were mostly on the ground, but their proximity to the bed unnerved my wife, who had trouble sleeping before a long trip home from Argentina to the U.S. When we complained, the staff brought us insecticide, which helped with the ants but still left my wife anxious (one might say, "antsy") all night. We should never have been put into the room in the first place, and the hotel should have offered a full refund for the night's stay.
Loved the big rooms. Very quiet even though the street gets busy outside. The staff is not the friendliest, but they get the job done. Great price.
The room was fantastic! We ended up with an incredibly spacious loft with a modern and tasteful design throughout. The staff were very helpful and attentive and the location is perfect. It doesn't look like much from the outside but it is an absolute gem inside and an incredible value. The continental breakfast leaves a bit to be desired. If the eggs were any more runny they'd be soup. But it's free and the toast, cheese, and ham can at least get your day started.
Well positioned near downtown areas
The excellent hotel location, very near the most important attractions in Buenos Aires (Calle Florida, Av 9 de Julio, Casa Rosada, Puerto Madero), in a safe zone even though it is downtown. The comfort of the room, the quality of the breakfast served and the clean installations. excellent! No
Everything was done well, just not "boutique" (personal, unique, memorable, worth the extra money, etc.), but then I didn't pay a premium, especially for the desirable location.
Location and staff! Room was a bit dirty upon check in but the staff quickly cleaned the room. Noisey
Very friendly staff, fantastic location, good rooms with comfortable beds and powerful showers.
The staff is very responsive to requests and just plain friendly! The room was comfortable but rather small.
Very pleased with my stay there. Convient to everything
Very friendly staff. Comfortable room. Cleanliness. Centric location. They didn't seem to have duvet for a double bed, so they used one transversal blanket, which was unsufficient.The area around is a bit lonely in the night.
The location is very good. Rooms are clean, and the breakfast is good. There are no TV news channels in English. The computer available for guests was often not working.
Staff at reception was friendly. Hotel comes closer to 3 stars then four. Room was clean but outdated. Could not receive an invoice for accommodation-costs. Even after one week waiting the accounts-department has not been capable of sending it. A typical 3-star tourist hotel, not really suitable for businesspeople.
Wonderful hotel with very pleasant staff. Great room with comfortable bed. Should have CNN in English
I liked the location the staff was not particularly helpful. Our first room was really small but we were able to switch to a room that was a bit larger
The situation is excellent, just in the middle of the centrum, very near Plaza de Mayo and Casa Rosada. Still quite silent room, no noise from the street. The personal was very kind and helpful, and spoke good English. Breakfast was very good. When someone used shower in the neighbour room, the noise was heard very clearly. Fortunately nobody used shower at night. The view in TV was mirror image ?? It dìdn`t disturb much, because it is not so important to watch tv when travelling abroad.
The noise of neighbor
The hotel was centrally located and nice breakfast. The phone didn't work the whole time and they tried to repair it but it never worked. We were not compensated for the trouble!!! they recommened a place to see tango. When we got to the restaurant we felt like they were charging us a high price because we were tourist and they were about to close for the night. We didn't think that was very professional for the hotel to send us somewhere like that and not tell us they were about to close..
The hotel is superbly located just steps from Plaza de Mayo and close to where the underground train lines converge. Hotel staff was very helpful and accommodating. If you plan to have a place to leave your bags while visiting the city this would be the place for you but DON'T expect to get what you see online. Upon arriving to the lobby you feel the "boutique hotel" style, until you enter your room. The pictures you see online don't represent what you get. The room was VERY small, sound isolation from other rooms was non-existent, and everything seemed dated. Even the TV on the online pictures showed a flat screen TV although my room had a CRT. It's 2014, people these things belong in museums, not in hotel rooms. Not even iron and board were available at the room. Once again, the bathroom was completely different from what I expected: old fixtures, stained bathtub, old toilet that gave me a hard time to flush, etc. My room looked liked the hostel rooms (Not the very cheap ones, of course) you would see in big European cities. Definitely not what I expected from a 4 star or even a 3 star hotel as it is advertised.
The hotel location is good The breakfast is the same every day and the restaurant tables are not clean .
Great room, superb location Hotel was great!
its in great location, stuff are nice. no
Good location in Buenos Aires, near downtown touristic places. Nice front desk people, near Subte (subway), and good breakfast included in hotel rate. Carpets in tha hall needed vacuum cleaner. Bathroom needed more detailed cleaning. Furniture in rooms need to be renewed (closets i.e.),, TV Set was obsolete and with bad signal.
Very good breakfast and excellent service!!
Very good location and staff Internet in the rooms very slow and sometimes not working
The staff very help full The room are very small
It was cheap and acceptable for the price. Nothing to brag about. It is a place to stay and sleep. Nothing more. Rooms were very small and noise from other rooms very noticeable. Would recommend but with these caveats.
very friendly and helpful staff; great location
Very friendly and efficient staff. Suite was very roomy; decent-sized kitchen and good lounge/dining area. Kitchen contained the bare essentials and didn't have a sharp knife, but we managed fine with what was there. Excellent location; we found it very quiet despite being on a main city street. Standard breakfast was included in our rate; breakfast is provided for about 4 hours and the earlier you go, the more choice you have. Would definitely stay at Sarmiento Suites again.
Good central location, excellent value, very friendly staff No
This is an excellent budget/boutique hotel, with very comfortable, nicely-designed rooms. Breakfast is basic, a step or two up from continental, but good. Very helpful, friendly staff; there was almost always someone at the desk who spoke English. Definitely recommended. The location is double-edged: on the one hand it's a two block walk from every subway line; on the other, sidewalks are narrow and traffic (and pollution) heavy.
Helpfulness of all the staff and we appreciated that the rooms were clean and tidy
The staff was hospitable and the location was good. The rooms were very old and dingy. Kitchen did not even have the basic stuff. Bathroom did not even have the mats. The whole set seemed to be very old and worn out. it is a very very small hotel. Even the linens and towels were very worn out.
central location, and two rooms advertised as 2 bedroom but in fact the second bedroom was lounge room with sofa bed.
The location was good. The breakfast had really good media lunas (croissants) and at least something decent to eat. The hotel advertised free wi-fi in the rooms, but this was not the case. The hotel wanted to charge for wi-fi, and I pointed out that I felt the description was false advertising. The woman I spoke to about this was completely rude about it. The worst part was the poor cleanliness of the hotel. When I arrived, I found that there was toilet paper in the toilet that had not been flushed. The entire room and living spaces did not appear clean at all so I left the next day. There are many other options in Buenos Aires for reasonably priced apart hotels or apartments that you can rent at a cheaper price than this one and they are much cleaner, better maintained, and more modern. I would look elsewhere for a place to stay.