We really enjoyed our room and it had a great location for walking to town and sight seeing. However, one of the clerks was clueless and left two of the clients sitting in the lobby not checked in when she got off work. Additionally, she had little knowledge of the town and was worthless. The air conditioning and heating didn't operate correctly as well. We liked the room, the location of the hotel and they had a very good breakfast with strong coffee
We wanted to stay at a nicer hotel for not as much money. Molly Gibson was that. It was a nice room with a fire place and courtyard view, Wood and starter included by the way. We would stay again at this hotel.
The location was excellent. Unfortunately the room did not at all reach my expectations. I booked the Deluxe room because it looked amazing and had certain amenities that I thought would be worth the extra money - unfortunately that was not the case. The room was a sweltering 80+ degrees and the AC was broken and couldn't be fixed according to the front desk. Ok.. So I tried opening the windows but the screens left a large gap between being fully closed and reaching the window pane. As the room was street level I didn't feel comfortable leaving it open and unlocked. Additionally the in-room spa bathtub was also broken and the shades were haphazardly attached to the skylights. What a disappointment. I spoke with the front desk who promised a full refund for my stay (great!) but upon two follow-up emails I still have received no response from the hotel. I would love to speak with them but they seem to be unwilling to respond. I am very disappointed as the reviews seemed wonderful and the location was excellent. Unfortunately 'off-season' upkeep seems to fall very flat and this is not worth the money.
The staff were very accommodating, but by request only. Screaming children at 6am. I get Inflated prices during holiday season, but if you drop $750/NT on any establishment you should expect more
The hotel was awesome. The location was one of its best features. The outdoor heated pool was nice as well. Although I don't recommend in the winter time. I say that from experience. Nothing.
Location, breakfast pretty good Surly, unfriendly staff - just one but he was so unfriendly and irritated to have to make coffee (I didn't ask, just observed) that I wondered if he was hungover . . . Same guy was pretty much the same at the front desk. Seemed resentful of his job.
Location is perfect , close to everything downtown and lifts. Breakfast was delicious . Staff was really friendly. Little chilly but it's winter in Aspen. No complaints
Beds were comfy and a great location.
Easy walk into town, good price. Room was small and old. Odd loud ozone fan running when we got there.
Price. Fireplace in upgraded room. No elevator. Hotwire room is a bare bones room although I was granted a better room
Great location but the building could use an upgrade. The breakfast was great and the pool and hot tub was very nice. The rooms have window air conditioners that are installed in the side of the wall. Ours did not cool the room properly which made our stay quite unpleasant.
Clean and luxurious. Friendly staff.
The location was within easy walking distance...5 minutes.. To shops, pubs, etc. The room was large and nicely appointed...comfy beds. Great breakfast...felt like being in Europe.
Impresssed with staff, full breakfast in rate.
quiet,elegant and hospitable. Walking distance to all good things. none
Excelent image, very classy. The place to be in Aspen. Staff was extremelly helpfull (we had lost our luggage)
A beautiful turn-down service, lovely bathrooms, comfortable beds, fast internet and helpful staff. The mini bar was disappointing, but empty enough to stock with my own purchases. It's a stretch to find any other complaints.
In room espresso maker had only 1 pod of regular coofee. The other was decaf.
The rooms were just ok - i have stayed in way better 4 star resorts. However, the heated pool and hot tubs were great. Overall i'd say save your money and stay in a nice 3-4 star hotel instead. waaaaaaaay too many dogs!!!! To a non pet owner, this just doesn't give the 5 star experience. I did not have good service in the bar. Our luggage was not delivered on time from valet. Also, the spa amenities were nice but not too clean, the showers were clogged and hair was everywhere.
The amenities, staff polish and overall experience was excellent. Robert at the front desk was exceptional. I would happily always make the St. Regis Aspen my home while in town.
The Gant is an awesome place to stay, especially with friends and family. We hope to get the chance to stay there again.
We loved our stay at The Gant! The resort staff was friendly and helpful, and upgraded us from a one bedroom to a two bedroom upon arrival. The condo was clean, had every imaginable amenity (including a Jacuzzi tub and steam shower), quiet, and spacious. The property was beautiful, and close to town! We loved the hot tub after a long day of hiking...can't wait to stay here again!
The condos are tucked away at the base of the mountain within a short walking distance to all of downtown Aspen. The staff was attentive and courteous and the condo shuttle vans provided a way to get to the ski resorts (and downtown if you didn't feel like walking) quickly and easily. Two large hot tubs and a heated pool were ideal for soaking after a day on the slopes. Our condo was a good size and very well appointed, clean, and modern. Overall the grounds and amenities were very well maintained. The only problem was that you could hear what we presumed to be the hot water pipes knocking in the ceiling regularly throughout the night. We were on the first floor and this could have been isolated to our unit but if I go back I will request a top floor unit.
This is my second time to stay at The Gant and I was just as pleased with the accommodations, staff and location as before. I enjoy being able to walk to anywhere you want to be in Aspen in 5-10 minutes or you can take the Gant's shuttle. The Saturday Market is awesome and you should put it on your list of things to do. The Gant is on the quieter end of Aspen and I really appreciate that. My only hiccup was the beds weren't comfortable - not any of the three in Unit D-106. Of course, I sleep on a firm Tempur-Pedic mattress at home so that's hard to live up to.
Very nice complex. out of the way from noise. Excellent staff and shuttle will take you anywhere. Comfortable well decorated rooms. Little bit of noise from adjacent units. I would stay there again in an instant!
The Gant is located within walking distance west of the base of Aspen Mountain. Our upper floor unit had two bedrooms, dining room, living room w/fireplace, balcony, and full kitchen. In summer, it was a little warm as it is not air conditioned. Staff was very friendly. Nice Pool and Tennis courts. Would definitely stay again.
I will stay there any chance I get! Easy location, with great shuttle service and friendly, helpful staff that helps you with all of your needs! The views, hot tubs and pools are unbeatable. Thanks for another great stay.
Good location easy to walk to town and shuttles whenever you need if you don't like walking.
This place was big, beautiful, and in a perfect location. It was extremely clean, the staff was very nice and helpful. I will stay here again on my next trip. Beautiful rooms!
If you want space, the Gant is a great option. We opted for 3 BR condo. (Note: the 3rd bedrrom is small.) Would definitely stay there again.
At first I was disappointed to not be in downtown but the 15-20 minute walk through the beautiful neighborhood turned out to be a plus. The shuttle service was reliable if you choose not to walk and bikes are also available. The rooms are spacious.
Beautiful. Spacious. Spectacular views. Special experience. No.
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This guest did not leave comments about this hotel.
Location and scenery. Proximity to town. Large room. FEES which add up the cost.
The location was great. Staff was really friendly, accommodating, overall great! View from our suite was amazing.
The room was beautiful. The staff was wonderful. The hotel was not downtown near the shopping and restaurants
The staff was friendly and helpful. The rooms were large and spacious. The hotel grounds were beautiful. The carpet was dirty, my daughter was crawling for a few minutes and had black knees and hands. We also had a leak from the unit above us in the morning and had to leave early. The hotel said they would comp us a night though.
The service was excellent, and the setting was very peaceful. The health club was great!
Uniqueness with it's association to the Art Institute. The setting is beautiful. The rooms were enormous and clean!! At first it seemed far removed from the downtown area that we thought we wanted, but the shuttle was a convenient way have getting the best of both worlds!
Wonderful hotel!Little far from town, however the hotel had an accommodating shuttle to bring guests around the town and to the mountain connections. HUGE well equip rooms (apts or suites rather) and a wonderful staff.I look forward to my return.
Beautiful setting, large rooms, free shuttle to town, free internet. Nice restaurant, free coffee in AM, numerous newspapers available. Smores over a fire in the evening. Nothing
Staff at the Inn were very accommodating. Availability of the hotel shuttle was great. Drivers were very helpful with local information. Was booked in a room that was VERY far and required a lot of walking.
It was close to the slops and the staff was very helpfull and nice the sole thing is that they clean the room once a week
free breakfast, ski in ski out.
The shuttle, location, snowboard in/out, service and breakfast was great. All of the employees at the Inn at Aspen were very helpful. We were constantly in contact with the hotel when our flight was cancelled and they were very helpful with assisting us until our arrival.
Super convenient to all Aspen Mountains. The official X Games Hotel. Very accommodating staff! Nada
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Location was great This certainly was NOT a four star hotel. The first thing you see when you walk in the hotel is the filthy flooring. The exterior paint needs some work as well. The room is dated and my night stand was sticky! The condition is this hotel says 2 star
By far the staff, there were very welcoming and always asking if you needed a ride or restaurant recommendation. Staff was a ten. Room was in need of a facelift. I get the retro furniture, but furniture was in need of attention. The bed was not comfortable at all, so new mattresses would be nice.
The location. Right next to The Little Nell. Can;t beat it. Listing this as a 4-star hotel is very misleading. It is a 70's motel without much updating. The parking fee was a shock. Room temperature never got below 70 degrees. Hauling our gear up to the second floor was a bummer.
No elevator. Hall ways rundown
Location Very thin walls, beds were average. Bathroom was not of 4 star quality at all.
The staff was very friendly. The location was in town so very convenient. They had valet parking which was extra. The room was pretty small
lobby looked swank and the location was good room was tiny, not as nice as a 4 star hotel should be
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Room was big and comfortable Staff was not very attentive
Most of the staff was very accommodating Everything was very dated, the jacuzzi didn't work will, the pool area was not well lit, the bath ropes were tacky, I had to go to the front desk to get pool towels, someone tried to change room service to my room.
Great location. Clean, comfortable room. GREAT breakfast every morning. The helpful staff went out of their way to make me feel welcome!! I will definitely be back!
Liked the bed and the breakfast bed too high
Breakfast buffet Close to ski bus stops Very nice team running the place
We stayed in the Victorian room which was decorated nicely. The staff was very helpful and the homemade cookies at the reception desk were great. Coffee was good. Everything was clean. And the location was right in town. It was a nice change from the chain hotels. Breakfast was a little strange--coldcuts and tomatoes--but it was included in the price.
staff room size, not like picture. Breakfast is below average!
staff was very friendly. breakfast was yummy with cold cuts, cheese, tomatoes, cereals, bagels, and more. great location in citycenter. good prices and value for the money!
Friendly front desk person. Late breakfast and under par food. Room on noisy street.
Friendly staff and good location. N/a
Firstly the staff seemed really friendly, and that does make a big difference. I thought we would not like the location because it was off the main area in Aspen, but it ended up I enjoyed the drive every time Also we ordered extra coffee to the room , and the staff was really prompt to get it up to us Nothing was bad
Room was clean and comfortable. Bathroom was tiny but workable. Hotel was quiet , beds were really comfy and the restaurant was delicious.
We booked our room for my partner to run a half marathon. The start was in Snowmass and the finish was in Aspen. Great location, restaurants within walking distance, friendly staff, clean and comfortable room. We thought the price was fair and much cheaper than staying in Aspen. We will definitely stay here again.
All the staff we came in contact with was so friendly and eager to help. There were some weird smells and the elevator was unbelievable slow.
The bed was comfortable. The pool and hot tub were not open during the evening except on Friday and Saturday night. Since we were there on a Sunday night we were disappointed we could not hot tub. Wish we knew that when booking, would have stayed elsewhere. The restaurant was very expensive. We didn't eat there. Not many amenities in our room, no mini fridge or microwave. So not a good deal if you like to save money on lunch or breakfast.
Front desk staff was very attentive and directed their attention to us when we asked a question
Proximity to town was great. Loved how nice the units were. Very well kept. New feel, wasn't a "run down lodge". Room was on Main Street. Was pretty noisy with cars until 10pm and car traffic again around 7am. Adjoining room was just as well left open. I could hear every little thing the neighbors were doing. Wifi connection sucked. Had a difficult time connecting to Apple devices. Never was able to connect to PC
Not enough parking
Cheapest beds in Aspen. Friendly staff. Nice hot tub outside that remarkably was heavily used this past weekend despite the huge dump and freezing temps. No valet, no covered parking.... To be expected. No air conditioning and lack of elevators. Our booking was last minute admittedly and my buddy and I wanted to be placed in the same room but management couldn't accommodate. If you are traveling with someone call early and demand the same room it's not automatic. They do have a complimentary breakfast although we didn't indulge.
I made my reservation online and I thought was a hotel because the website NEVER said anything about the price is just for one person and we have to share the bathroom This place sucks! I have to pay double!
Great location - good breakfast- Coffee and cookies in the afternoon Nothing
The amenities were far beyond what I expected for such a price. The hotel had great character and is in an excellent location.
Cool place to stay, has a very local feel. Parking is definetly an issue, the stalls in the garage level are extremely small.
everyone was very friendly, and open to all questions! they also provided us with umbrellas and bikes to take around town! awesome amenities!
Very charming. Wonderful history. Staff very nice and breakfast exceeded all expectations. Room felt like old ski lodge which was quaint but a little stuffy. Construction on both sides of hotel (not their fault, obviously). Room did not have A/C.
The location is a short walking distance for most of Aspen's attractions, in a quiet and pleasant neighborhood. The lodge is quaint and historical. The accommodations are comfortable and homey. Our king size bed was very comfortable. Sitting around the kitchen table in the morning was a great way to sta starty the day. The price of the lodging was a bargain...especially for Aspen. There was nothing that we didn't like about our visit. We were not disappointed about our choice of the Snow Queen as a place for an Aspen get-away..