Avaliações de hóspedes
Avaliação geral
9,1 Excelente
Baseado em 19 avaliações
Geral
9,2
Limpeza
9,1
Conforto
9,4
Retirada/devolução
8,7
Custo/Benifício
9,3
Pular para o conteúdo principal
Avaliação e diretório de aluguel de carros em Salt Lake City
Ace
Ace avaliações
Locais de aluguel
╳
Ace
Locais de aluguel em Salt Lake City
Near Airport w/Free Shuttle
+1 801 977 9111
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Friendly, helpful and accommodating
Prós: Our flight was delayed and we were unable to contact the rental office due to cell phone failure. They saved our car for us over night even though they had no other vehicles available for other customers. And they were so pleasant when we finally showed up, 15 hours later than we had planned.
avaliação de
-
9,2
Good value
Prós: The staff was friendly and didn't try to sell me additional insurance.
Contras: You have to call to be picked up at the airport.
avaliação de
-
10,0
Awesome Staff!!!
Prós: I will rent from here every chance I get! The staff was awesome and treated me like family. Totally different renting experience!
avaliação de
-
7,6
Good price
Prós: Price was right for full size SUV. Relatively clean.
Contras: Tires we bald and brakes needed to be replaced. Made us a little uneasy driving on mountain roads.
avaliação de
-
10,0
Prós: Extremely friendly and helpful staff.
avaliação de
-
10,0
Grand Cherokee Rental
Prós: Great SUV at a great price. Shuttle service to and from airport was very good with friendly drives.
Contras: Having the rental agency outside of airport, but it was a small inconvenience, since there was not too much wait for shuttle van.
avaliação de
-
10,0
Prós: Nice staff - good service.
avaliação de
-
2,0
Contras: You shows pictures in the web when I got to pickup the car it's totally different and the prices it's ridiculous
avaliação de
-
9,6
Prós: Excellent car. Entire staff was very courteous.
Contras: Should have had a number to call on the confirmation form to arrange for airport pick-up.
avaliação de
-
10,0
Great Service
Prós: The agents were friendly, and helpful. The vehicle was perfect for our needs. It was clean and in great condition. We returned our vehicle after hours and it all went very smoothly because of clear instructions we were given.
avaliação de
-
7,2
Good car but weird drop off
Prós: Gave us a free upgrade to a Cherokee. Great customer at their office!
Contras: Pick up was fine (a bit far from the airport but free shuttle and great customer service), but because they close at 6pm (which we didnt realize), we had to drop off the car at another location, and follow these very specific steps to make sure the car was returned properly.
avaliação de
-
10,0
Friendly, helpful and accommodating
Prós: Our flight was delayed and we were unable to contact the rental office due to cell phone failure. They saved our car for us over night even though they had no other vehicles available for other customers. And they were so pleasant when we finally showed up, 15 hours later than we had planned.
avaliação de
-
9,2
Good value
Prós: The staff was friendly and didn't try to sell me additional insurance.
Contras: You have to call to be picked up at the airport.
avaliação de
-
10,0
Awesome Staff!!!
Prós: I will rent from here every chance I get! The staff was awesome and treated me like family. Totally different renting experience!
avaliação de
-
10,0
Prós: Extremely friendly and helpful staff.
avaliação de
-
10,0
Grand Cherokee Rental
Prós: Great SUV at a great price. Shuttle service to and from airport was very good with friendly drives.
Contras: Having the rental agency outside of airport, but it was a small inconvenience, since there was not too much wait for shuttle van.
avaliação de
-
10,0
Prós: Nice staff - good service.
avaliação de
-
9,6
Prós: Excellent car. Entire staff was very courteous.
Contras: Should have had a number to call on the confirmation form to arrange for airport pick-up.
avaliação de
-
10,0
Great Service
Prós: The agents were friendly, and helpful. The vehicle was perfect for our needs. It was clean and in great condition. We returned our vehicle after hours and it all went very smoothly because of clear instructions we were given.
avaliação de
-
7,6
Good price
Prós: Price was right for full size SUV. Relatively clean.
Contras: Tires we bald and brakes needed to be replaced. Made us a little uneasy driving on mountain roads.
avaliação de
-
7,2
Good car but weird drop off
Prós: Gave us a free upgrade to a Cherokee. Great customer at their office!
Contras: Pick up was fine (a bit far from the airport but free shuttle and great customer service), but because they close at 6pm (which we didnt realize), we had to drop off the car at another location, and follow these very specific steps to make sure the car was returned properly.
avaliação de
Advantage
Advantage avaliações
Locais de aluguel
╳
Advantage
Locais de aluguel em Salt Lake City
72 2400 W
+1 801 521 1761
Avaliações de hóspedes
Avaliação geral
6,8 Bom
Baseado em 137 avaliações
Geral
6,7
Limpeza
6,9
Conforto
7,3
Retirada/devolução
6,2
Custo/Benifício
7,0
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Easy
Prós: Good vehicle
avaliação de
-
6,8
Tricked into paying for prepaid gas
Prós: Pick up and drop off was fast
Contras: Charged for "prepaid gas." Returned the car with a full tank of gas and still charged $38.14.
avaliação de
-
10,0
Prós: Great value, great service.
avaliação de
-
2,0
Line more than hour long
Prós: nothing
Contras: everything - after waiting 30 minutes and still not getting a car we tok uber. I'll never use advantage again
avaliação de
-
4,8
Waited over an hour just to get the shuttle
Prós: I got a nice new sonata
Contras: Waited over an hour for the shuttle from the airport to the Advantage car lot with 20+ people. When we finally arrived there were only 2 people to help with the car rental paperwork etc - won't rent from off airport EVER again. Time is worth $
avaliação de
-
10,0
Prós: Everything went well, except that when we arrived there were no standard vehicles ready to roll. We had to wait for a returned vehicle to be cleaned and washed. No big deal since we did not have a tight schedule.
Contras: I did not like the attempted up-sell that would nearly double the price I paid.
avaliação de
-
6,0
Prós: I showed up and they were able to get me into my car early for a small fee.
Contras: . The online itinerary said it was unlimited miles but they said it was'ntunlimited miles for locals. It would be nice to have transparency so You don't have to read the fine print and have extra costs when you show up.
avaliação de
-
8,0
Money
Prós: Car was new
Contras: The pre charge for fuel
avaliação de
-
6,8
Inconvenient off -airport location and not car I wanted
Contras: Rented a SUV and the one they had did not have 4WD. which was what I wanted. The site is out of airport and requires shuttle, which does not run frequently enough - 20-30 minute wait!
avaliação de
-
4,8
Prós: Easy drop-off
Contras: Pickup was not good. Downgraded to a smaller car than I reserved at the same price! Lady at counter was rude about it and didn't seem to care.
avaliação de
-
10,0
Very helpful people
Prós: People were very helpful when I showed up earlier than expected. Price included free shuttle the couple of miles to SLC Airport.
avaliação de
-
10,0
Excellent service
Prós: Picking us up at the airport and dropping off at your office to get the car. Giving us a ride to the airport from your site after we returned the car.
avaliação de
-
10,0
Easy
Prós: Good vehicle
avaliação de
-
10,0
Prós: Great value, great service.
avaliação de
-
10,0
Prós: Everything went well, except that when we arrived there were no standard vehicles ready to roll. We had to wait for a returned vehicle to be cleaned and washed. No big deal since we did not have a tight schedule.
Contras: I did not like the attempted up-sell that would nearly double the price I paid.
avaliação de
-
10,0
Very helpful people
Prós: People were very helpful when I showed up earlier than expected. Price included free shuttle the couple of miles to SLC Airport.
avaliação de
-
10,0
Excellent service
Prós: Picking us up at the airport and dropping off at your office to get the car. Giving us a ride to the airport from your site after we returned the car.
avaliação de
-
6,8
Tricked into paying for prepaid gas
Prós: Pick up and drop off was fast
Contras: Charged for "prepaid gas." Returned the car with a full tank of gas and still charged $38.14.
avaliação de
-
8,0
Money
Prós: Car was new
Contras: The pre charge for fuel
avaliação de
-
6,8
Inconvenient off -airport location and not car I wanted
Contras: Rented a SUV and the one they had did not have 4WD. which was what I wanted. The site is out of airport and requires shuttle, which does not run frequently enough - 20-30 minute wait!
avaliação de
-
2,0
Line more than hour long
Prós: nothing
Contras: everything - after waiting 30 minutes and still not getting a car we tok uber. I'll never use advantage again
avaliação de
-
4,8
Waited over an hour just to get the shuttle
Prós: I got a nice new sonata
Contras: Waited over an hour for the shuttle from the airport to the Advantage car lot with 20+ people. When we finally arrived there were only 2 people to help with the car rental paperwork etc - won't rent from off airport EVER again. Time is worth $
avaliação de
-
6,0
Prós: I showed up and they were able to get me into my car early for a small fee.
Contras: . The online itinerary said it was unlimited miles but they said it was'ntunlimited miles for locals. It would be nice to have transparency so You don't have to read the fine print and have extra costs when you show up.
avaliação de
-
4,8
Prós: Easy drop-off
Contras: Pickup was not good. Downgraded to a smaller car than I reserved at the same price! Lady at counter was rude about it and didn't seem to care.
avaliação de
Locais de aluguel
╳
Affordable
Locais de aluguel em Salt Lake City
1974 W North Temple
+1 801 288 2277
4000 South State Street
+1 801 266 7368
Alamo
Alamo avaliações
Locais de aluguel
╳
Alamo
Locais de aluguel em Salt Lake City
Salt Lake City Int'l Airport
+1 801 575 2211
Avaliações de hóspedes
Avaliação geral
8,3 Excelente
Baseado em 39 avaliações
Geral
8,4
Limpeza
8,4
Conforto
8,7
Retirada/devolução
7,8
Custo/Benifício
8,2
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
9,2
Prós: very quick and efficient - like the idea of a guy with a handheld but need signage to tell drivers what to do
Contras: no office just a guy with a handheld machine so a little confusing on what to do where to go to drop off.
avaliação de
-
9,2
Contras: Car was not filled all the way up but I did not notice this until I was out of the airport
avaliação de
-
10,0
Easy drop off
Prós: Friendly staff, easy drop off.
Contras: Nothing.
avaliação de
-
2,0
Stranded in Salt Lake City
Contras: CarRentals.com via Kayak.com for Alamo allowed me to reserve a rental car with a debit card without CLEAR warning that a credit card is required for a point-to-point rental. The company accepts debit cards for round trip rentals, but not for point-to-point. This is not made clear in the terms and conditions. Once I arrived in SLC, Alamo wouldn't rent to me. They also wouldn't accept my boyfriend's credit card as collateral. The woman at the Alamo desk had zero empathy about the situation. She was also the only person working, and since I had to wait in line multiple times because of the situation, this was extremely tiring. Clearly, the desk did not have enough staff working. Because of this lack of clear policy, I was stranded in SLC. I will never rent from Alamo again.
avaliação de
-
2,0
Contras: Im from Czech Rep. They dont accept my card and canceled my car. So I get no car. Paid insurance for nothing. I must rent car from AVIS.
avaliação de
-
8,0
Prós: able to shorten my reservation line due my flights change.
avaliação de
-
7,2
Some confusion about the final bill but they took
Contras: The drop-off (at the end of President's Day week-end) was very confusing - I was given different directions by different employees. Also, even though I had returned the car with a full tank of gas, when I got home, I noticed that they had charged me for 7 gallons. After calling them, they realized their error and fixed the problem but, nevertheless, I had to take time out of my day to deal with their mistake.
avaliação de
-
4,8
very slow difficult pickup
Contras: Online slow system had to wait for keys to come from parking lot to see what cars were available
avaliação de
-
4,0
Excessive wait during pickup
Contras: only one trainee to handle the customers for the pickup. Waited about 45 minutes.
avaliação de
-
7,6
Free upgrade, but watch for fee's at dropoff
Prós: I loved that it was quick and easy and straightforward. They upgraded my car for free which was great.
Contras: I filled up the car, and they charged me $8 for two gallons anyways. Gas was 2.20 at the time. Also i wanted to pay with a debit seperate card, but they charged the one i had on file.
avaliação de
-
10,0
Easy check in and out. Good car
Prós: Good car in the snow - it snowed a lot while in Utah
Contras: Windshield didn't defrost fully
avaliação de
-
10,0
Efficient, affordable, and a nice car
Prós: Quick check in and departure
Contras: No info whatsoever on the car - all wheel drive? Car skidded on 1/4 inch of snow, not great choice in Utah in January. Would have been nice to know b4 renting or even at the counter. No material in the car either
avaliação de
-
9,2
Prós: very quick and efficient - like the idea of a guy with a handheld but need signage to tell drivers what to do
Contras: no office just a guy with a handheld machine so a little confusing on what to do where to go to drop off.
avaliação de
-
9,2
Contras: Car was not filled all the way up but I did not notice this until I was out of the airport
avaliação de
-
10,0
Easy drop off
Prós: Friendly staff, easy drop off.
Contras: Nothing.
avaliação de
-
10,0
Easy check in and out. Good car
Prós: Good car in the snow - it snowed a lot while in Utah
Contras: Windshield didn't defrost fully
avaliação de
-
10,0
Efficient, affordable, and a nice car
Prós: Quick check in and departure
Contras: No info whatsoever on the car - all wheel drive? Car skidded on 1/4 inch of snow, not great choice in Utah in January. Would have been nice to know b4 renting or even at the counter. No material in the car either
avaliação de
-
8,0
Prós: able to shorten my reservation line due my flights change.
avaliação de
-
7,2
Some confusion about the final bill but they took
Contras: The drop-off (at the end of President's Day week-end) was very confusing - I was given different directions by different employees. Also, even though I had returned the car with a full tank of gas, when I got home, I noticed that they had charged me for 7 gallons. After calling them, they realized their error and fixed the problem but, nevertheless, I had to take time out of my day to deal with their mistake.
avaliação de
-
7,6
Free upgrade, but watch for fee's at dropoff
Prós: I loved that it was quick and easy and straightforward. They upgraded my car for free which was great.
Contras: I filled up the car, and they charged me $8 for two gallons anyways. Gas was 2.20 at the time. Also i wanted to pay with a debit seperate card, but they charged the one i had on file.
avaliação de
-
2,0
Stranded in Salt Lake City
Contras: CarRentals.com via Kayak.com for Alamo allowed me to reserve a rental car with a debit card without CLEAR warning that a credit card is required for a point-to-point rental. The company accepts debit cards for round trip rentals, but not for point-to-point. This is not made clear in the terms and conditions. Once I arrived in SLC, Alamo wouldn't rent to me. They also wouldn't accept my boyfriend's credit card as collateral. The woman at the Alamo desk had zero empathy about the situation. She was also the only person working, and since I had to wait in line multiple times because of the situation, this was extremely tiring. Clearly, the desk did not have enough staff working. Because of this lack of clear policy, I was stranded in SLC. I will never rent from Alamo again.
avaliação de
-
2,0
Contras: Im from Czech Rep. They dont accept my card and canceled my car. So I get no car. Paid insurance for nothing. I must rent car from AVIS.
avaliação de
-
4,8
very slow difficult pickup
Contras: Online slow system had to wait for keys to come from parking lot to see what cars were available
avaliação de
-
4,0
Excessive wait during pickup
Contras: only one trainee to handle the customers for the pickup. Waited about 45 minutes.
avaliação de
Avis
Avis avaliações
Locais de aluguel
╳
Avis
Locais de aluguel em Salt Lake City
255 South West Temple
+1 801 359 2177
500 North 3882 West
+1 801 575 2847
Avaliações de hóspedes
Avaliação geral
7,6 Bom
Baseado em 98 avaliações
Geral
7,5
Limpeza
7,8
Conforto
7,9
Retirada/devolução
7,4
Custo/Benifício
7,4
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
6,4
Prós: The agent was prompt and polite.
Contras: The location was inside a hotel, so the parking was a bit confusing.
avaliação de
-
10,0
Prós: It was a hassle free rental. They didn't try to pressure me into buying additional insurance or other charges. I got a really nice Chev Impala and everything ran smoothly.
Contras: I wish they would have told me when I checked out I would need directions to where to bring the car back. I went to the "rental car" return area at the airport and I had to be re-directed a few miles away to "off site". I just had no idea direct wise to how to get there. Also when I checked out the vehicle they could not provide me with a local map just to get out of the city area. They said they could direct me to a local gas station where I could buy one.... hmmmm
avaliação de
-
10,0
Prós: Spouses added as second driver for free/automatically. Friendly staff (esp. at downtown pickup office) Great car
Contras: Coolant level was low.
avaliação de
-
4,4
Billing Issue
Contras: They were not upfront about there billing.
avaliação de
-
5,2
Prós: 1. The car cleanliness.
Contras: 1. Additional driver fee 2. The gas tank wasn't full when we picked up the car and had to waste time going to their refueling lot. 3. Driver side window made creaking noise.
avaliação de
-
9,2
Prós: Everything about the experience was great. Car was great and staff was courteous.
Contras: Base price was $401 plus 167 tax for the total cost of $568. I was charged $12.50 for extra gas and $10 late fee. final cost should be $588. There was extra add on cost of $100. ?????? final was $688???? Be careful they just add on bunch of fees of approx. 20%
avaliação de
-
10,0
Awesome
Prós: Service agent
avaliação de
-
10,0
Great rental experience in Salt Lake City, UT
Prós: The folks at AVIS provided me with a no-cost upgrade and it made all the difference for us on our vacation. We spent the week in Park City, UT with friends and family and were able to use our Grand Cherokee to travel the mountains, lakes, etc. very comfortably!!
avaliação de
-
4,8
Tried to overcharge us
Contras: When we returned the car, Avis tried to charge us for gas even though we filled the tank and also tried to overcharge us $400 for the rental. Although the overcharges were promptly fixed when we complained, this was just not acceptable, seemed very sloppy. Also, even though the rental was off-site from the airport, Avis provides no shuttle service to get to the rental site! Never had this experience with any other rental company and will certainly not be using them again.
avaliação de
-
10,0
Prós: Awesome & fast!! Thank you
avaliação de
-
7,6
Contras: Gas tank was full yet final bill added a fuel surcharge in error
avaliação de
-
10,0
Prós: Great milagry
avaliação de
-
10,0
Prós: It was a hassle free rental. They didn't try to pressure me into buying additional insurance or other charges. I got a really nice Chev Impala and everything ran smoothly.
Contras: I wish they would have told me when I checked out I would need directions to where to bring the car back. I went to the "rental car" return area at the airport and I had to be re-directed a few miles away to "off site". I just had no idea direct wise to how to get there. Also when I checked out the vehicle they could not provide me with a local map just to get out of the city area. They said they could direct me to a local gas station where I could buy one.... hmmmm
avaliação de
-
10,0
Prós: Spouses added as second driver for free/automatically. Friendly staff (esp. at downtown pickup office) Great car
Contras: Coolant level was low.
avaliação de
-
9,2
Prós: Everything about the experience was great. Car was great and staff was courteous.
Contras: Base price was $401 plus 167 tax for the total cost of $568. I was charged $12.50 for extra gas and $10 late fee. final cost should be $588. There was extra add on cost of $100. ?????? final was $688???? Be careful they just add on bunch of fees of approx. 20%
avaliação de
-
10,0
Awesome
Prós: Service agent
avaliação de
-
10,0
Great rental experience in Salt Lake City, UT
Prós: The folks at AVIS provided me with a no-cost upgrade and it made all the difference for us on our vacation. We spent the week in Park City, UT with friends and family and were able to use our Grand Cherokee to travel the mountains, lakes, etc. very comfortably!!
avaliação de
-
10,0
Prós: Awesome & fast!! Thank you
avaliação de
-
10,0
Prós: Great milagry
avaliação de
-
6,4
Prós: The agent was prompt and polite.
Contras: The location was inside a hotel, so the parking was a bit confusing.
avaliação de
-
4,4
Billing Issue
Contras: They were not upfront about there billing.
avaliação de
-
5,2
Prós: 1. The car cleanliness.
Contras: 1. Additional driver fee 2. The gas tank wasn't full when we picked up the car and had to waste time going to their refueling lot. 3. Driver side window made creaking noise.
avaliação de
-
4,8
Tried to overcharge us
Contras: When we returned the car, Avis tried to charge us for gas even though we filled the tank and also tried to overcharge us $400 for the rental. Although the overcharges were promptly fixed when we complained, this was just not acceptable, seemed very sloppy. Also, even though the rental was off-site from the airport, Avis provides no shuttle service to get to the rental site! Never had this experience with any other rental company and will certainly not be using them again.
avaliação de
Budget
Budget avaliações
Locais de aluguel
╳
Budget
Locais de aluguel em Salt Lake City
235 West 500 South
+1 801 322 5582
641 North 3800 West
+1 801 575 2500
Avaliações de hóspedes
Avaliação geral
5,8 OK
Baseado em 263 avaliações
Geral
5,6
Limpeza
6,1
Conforto
6,3
Retirada/devolução
5,1
Custo/Benifício
5,7
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
4,0
Prós: I was charged double what i was told the cost was going to be at drop off.
avaliação de
-
10,0
Prós: Quick checkin. Helpful staff. Clean and well maintained car.
avaliação de
-
2,0
Prós: Horrible service
Contras: Horrible service
avaliação de
-
3,2
Never again
Contras: Went to pick up my cat only to wait in line behind several other customers who were being told sorry no car. Your reservation and confirmation numbers only lock in the price for the rental and we are out of cats. Then on my turn I'm told sorry if you want a cat you must go downtown to get it. Or pay us a 46% fee and rent a van here. Oh if you want the car in town then you need to find your own way to pick it up. Coast us $50.00 extra for taxi services. Never budget or kayak agsin.
avaliação de
-
6,8
Reserved Convertible not availabe!
Contras: I reserved a convertible 8 months before for a special trip around southern Utah. When I got to the front desk to pick it up in Salt Lake City they did not have one available and I had to come back the next morning to get it. I was not a happy camper!
avaliação de
-
4,8
Rental was filthy
Contras: Didn't have the car I requested. Was upcharged in order to get 1 of 2 available cars. Rental received was filthy on the interior and exterior. Wouldn't rent from Budget at the SLC airport again.
avaliação de
-
3,6
Contras: they did not have the car we needed
avaliação de
-
7,2
Prós: Otherwise very good car .
Contras: That you gave me the price for the in town rental while the airport rental is higher . Give the price for the location you want . Do not bait & switch.
avaliação de
-
2,0
Smart car for the pric of a standard?
Prós: Not much
Contras: I booked a standard vehicle and paid $70. When I arrived at the location, they only had a smart car for which they did not agree to lower the price citing my contract. Of course, they would not agree with my assertion that a contract goes both ways and that I shouldn't have to pay full price when they couldn't keep their end of the deal. Over all a chaotic and unpleasant experience
avaliação de
-
2,0
Downtown Budget is awful
Prós: Kris the front desk person was awesome.
Contras: Their business model and process was awful.
avaliação de
-
2,0
Never Again
Prós: The van was nice but due for an oil change, which worried me a lot.
Contras: Reservation was for 9am but had to wait 90 minutes for the van to arrive. Big line when I returned the van and that took 90 minutes also. The clerk told me I had to use my coupon at the return but the clerk at the return said the coupon had to be used when I first rented the car. The whole experience was a big headache.
avaliação de
-
2,0
Prós: Nothing
Contras: Everything
avaliação de
-
6,8
Reserved Convertible not availabe!
Contras: I reserved a convertible 8 months before for a special trip around southern Utah. When I got to the front desk to pick it up in Salt Lake City they did not have one available and I had to come back the next morning to get it. I was not a happy camper!
avaliação de
-
7,2
Prós: Otherwise very good car .
Contras: That you gave me the price for the in town rental while the airport rental is higher . Give the price for the location you want . Do not bait & switch.
avaliação de
-
4,0
Prós: I was charged double what i was told the cost was going to be at drop off.
avaliação de
-
2,0
Prós: Horrible service
Contras: Horrible service
avaliação de
-
3,2
Never again
Contras: Went to pick up my cat only to wait in line behind several other customers who were being told sorry no car. Your reservation and confirmation numbers only lock in the price for the rental and we are out of cats. Then on my turn I'm told sorry if you want a cat you must go downtown to get it. Or pay us a 46% fee and rent a van here. Oh if you want the car in town then you need to find your own way to pick it up. Coast us $50.00 extra for taxi services. Never budget or kayak agsin.
avaliação de
-
4,8
Rental was filthy
Contras: Didn't have the car I requested. Was upcharged in order to get 1 of 2 available cars. Rental received was filthy on the interior and exterior. Wouldn't rent from Budget at the SLC airport again.
avaliação de
-
3,6
Contras: they did not have the car we needed
avaliação de
-
2,0
Smart car for the pric of a standard?
Prós: Not much
Contras: I booked a standard vehicle and paid $70. When I arrived at the location, they only had a smart car for which they did not agree to lower the price citing my contract. Of course, they would not agree with my assertion that a contract goes both ways and that I shouldn't have to pay full price when they couldn't keep their end of the deal. Over all a chaotic and unpleasant experience
avaliação de
-
2,0
Downtown Budget is awful
Prós: Kris the front desk person was awesome.
Contras: Their business model and process was awful.
avaliação de
-
2,0
Never Again
Prós: The van was nice but due for an oil change, which worried me a lot.
Contras: Reservation was for 9am but had to wait 90 minutes for the van to arrive. Big line when I returned the van and that took 90 minutes also. The clerk told me I had to use my coupon at the return but the clerk at the return said the coupon had to be used when I first rented the car. The whole experience was a big headache.
avaliação de
-
2,0
Prós: Nothing
Contras: Everything
avaliação de
Dollar
Dollar avaliações
Locais de aluguel
╳
Dollar
Locais de aluguel em Salt Lake City
601 North 3800 West
+1 801 575 2580
Avaliações de hóspedes
Avaliação geral
8,1 Excelente
Baseado em 62 avaliações
Geral
7,9
Limpeza
8,2
Conforto
8,2
Retirada/devolução
8,2
Custo/Benifício
7,9
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
9,6
Prós: Fast check in and check out. Staff was friendly.
Contras: I verified I would not own a Nissan. Not sure if it has a cvt transmission but during shifting or accelerating it seemed like a clutch was partially engaged. The engine would rev but the car had weak power. Not Dollar's fault though.
avaliação de
-
7,2
Changed price when we got there
Prós: Quick service
Contras: Changed the price when we got there and we had no choice becauae the other companies around were full and did not have cars.
avaliação de
-
2,0
Awful
Prós: Not a national company.
Contras: Can't drop in multiple locations. They bent me over and offered little assistance. Very poor experience and costly. Will never use this outfit again and will go out of my way to let others know my feelings.
avaliação de
-
10,0
Smooth process
Prós: Nice new car, courteous staff.
Contras: na
avaliação de
-
10,0
Prós: Upgraded my car. Easy in and out.
avaliação de
-
9,6
Prós: Staff was friendly. Car was clean and roomy enough for our ski gear.
avaliação de
-
10,0
Prós: Convenient and quality rental
avaliação de
-
10,0
Quality Car
Prós: Quality vehicle for the same price as I paid in another city.
Contras: furthest from the terminal, but not really too bad.
avaliação de
-
8,4
tiniest rental car ever
Prós: great get around car but not for snow.
Contras: defroster was weak...no horsepower to get over the mountain...but good value.
avaliação de
-
10,0
Quick and Easy, Fast and Friendly
Prós: Brand new car, 300 miles on it. My wife left her rand new IPhone 7 in the car. Stacey at the desk called me, the secondary phone number in the rental agreement data base. My wife realized at security that she had left the phone probably in the car. The TSA agent used find a phone and then called Stacey at the Dollar Rental Car desk. Stacey then sent a Runner with the phone to meet my wife at security. She and my family made their flight with ten minutes to spare. Phenomenal customer service.
avaliação de
-
8,0
Good and very incredibly staff
Prós: It was easy and clean, very helpful staff.
Contras: Dollar cars are bit kind of weird compared to all others but not really an issue
avaliação de
-
6,0
Can rental
Prós: The desk staff was efficient. Drop off was quick.
Contras: Didn't know I was getting a van. It had body damage and stains on the upholstery.
avaliação de
-
9,6
Prós: Fast check in and check out. Staff was friendly.
Contras: I verified I would not own a Nissan. Not sure if it has a cvt transmission but during shifting or accelerating it seemed like a clutch was partially engaged. The engine would rev but the car had weak power. Not Dollar's fault though.
avaliação de
-
10,0
Smooth process
Prós: Nice new car, courteous staff.
Contras: na
avaliação de
-
10,0
Prós: Upgraded my car. Easy in and out.
avaliação de
-
9,6
Prós: Staff was friendly. Car was clean and roomy enough for our ski gear.
avaliação de
-
10,0
Prós: Convenient and quality rental
avaliação de
-
10,0
Quality Car
Prós: Quality vehicle for the same price as I paid in another city.
Contras: furthest from the terminal, but not really too bad.
avaliação de
-
10,0
Quick and Easy, Fast and Friendly
Prós: Brand new car, 300 miles on it. My wife left her rand new IPhone 7 in the car. Stacey at the desk called me, the secondary phone number in the rental agreement data base. My wife realized at security that she had left the phone probably in the car. The TSA agent used find a phone and then called Stacey at the Dollar Rental Car desk. Stacey then sent a Runner with the phone to meet my wife at security. She and my family made their flight with ten minutes to spare. Phenomenal customer service.
avaliação de
-
7,2
Changed price when we got there
Prós: Quick service
Contras: Changed the price when we got there and we had no choice becauae the other companies around were full and did not have cars.
avaliação de
-
8,4
tiniest rental car ever
Prós: great get around car but not for snow.
Contras: defroster was weak...no horsepower to get over the mountain...but good value.
avaliação de
-
8,0
Good and very incredibly staff
Prós: It was easy and clean, very helpful staff.
Contras: Dollar cars are bit kind of weird compared to all others but not really an issue
avaliação de
-
2,0
Awful
Prós: Not a national company.
Contras: Can't drop in multiple locations. They bent me over and offered little assistance. Very poor experience and costly. Will never use this outfit again and will go out of my way to let others know my feelings.
avaliação de
-
6,0
Can rental
Prós: The desk staff was efficient. Drop off was quick.
Contras: Didn't know I was getting a van. It had body damage and stains on the upholstery.
avaliação de
Locais de aluguel
╳
Eagle Rent A Car
Locais de aluguel em Salt Lake City
1360 S Redwood Road
2476 West California Ave
Salt Lake City airport
Enterprise
Enterprise avaliações
Locais de aluguel
╳
Enterprise
Locais de aluguel em Salt Lake City
2231 South State St.
+1 801 487 7555
302 W 1700 S
+1 801 412 9285
404 South 300 West
+1 801 534 1888
776 N Terminal Dr
+1 801 715 1617
843 S State St
+1 801 534 1622
Avaliações de hóspedes
Avaliação geral
9,0 Excelente
Baseado em 287 avaliações
Geral
8,9
Limpeza
9,1
Conforto
9,1
Retirada/devolução
8,9
Custo/Benifício
8,7
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Prós: Automobile was in good working condition. Well maintained and a pleasure to drive. We covered 850 miles between SLC and Bozeman and everyone was comfortable.
avaliação de
-
9,6
Prós: Easy drop off and rental return is right across from Delta terminal.
Contras: Only problem we had is that the published information on the Salt Lake City location did not indicate they were open 24 hours. I had trouble multiple times connecting to an associate and then ultimately call dropped. When I was able to speak to a person she told me they were open 24 hours so we didn't need to follow the off hours drop off process
avaliação de
-
2,0
Contras: The car had a rotten muffin in the glove compartment. One key fob didn't work - had no battery. The other key fob stopped working. Couldnt start or lock the car. Had to return to exchange the vehicle.
avaliação de
-
9,2
Prós: No pressure into buying "extra"coverage. . No hidden fees.
Contras: Only one person at the customer service check in booth. Not acceptable for customers waiting awhile in line. Line was long and if the reservation was already made on line there should be a faster line for customers that have taken the time to book on line. Some customers took 15 minutes to check in, however, it took us only three minutes to check in to rent our car. Also car was not vacuumed enough. There were crackers and food under the driver seat. Other than the above concerns, enterprise was very good overall
avaliação de
-
6,0
Rental location is not on airport property. It is miles away.
Contras: I had asked for a car and I got a very small underpowered sub. Traveling the mountains was difficult and not enough space for luggage.
avaliação de
-
10,0
Accommodating Despite Issues
Prós: Car reserved was not available. Both manager and associate were helpful in finding right vehicle.
avaliação de
-
10,0
Great deal!
Prós: We got a free upgrade! Everything was awesome
avaliação de
-
7,6
Prós: Fast in
Contras: Car was 2 years old and the system was in French, couldn't correct it.
avaliação de
-
4,4
Unprofessional
Contras: I called Enterprise because of a flight delay and the rep there said to call when we arrived and they would arrange to stay longer than the midnight closing time. I called right at midnight, when we arrived. No answer.They were shut tight. So, I went to another rental and paid a lot more. If they were going to renege, they could have called me in flight and left a message.
avaliação de
-
9,6
Awesome
Prós: We backpacked through four states in two weeks with this car and it held its own. Was comfortable to sleep in when it rained us out of camp sites, was GREAT on gas.
avaliação de
-
7,2
Good car, but no airport pickup
Prós: The Enterprise staff at the downtown Salt Lake City were very helpful and courteous. The Chevy Suburban that they rented to me was clean, roomy, and well equipped. There was loads of room for a family of 4 with all of our luggage. A Tahoe sized vehicle wasn't available on our arrival, so they upgraded us to the Suburban.
Contras: Enterprise had an airport location at SLC, but this wasn't clearly notated on the description. It was a bit confusing to see the airport counter after getting our bags only to be told at the counter that I had to go downtown to pickup my rental vehicle. Thankfully it was only about a 10 minute ride via Uber.
avaliação de
-
8,0
Prós: Such comfy seat on our nissan. We'd rent that kind of car again! Staff was friendly also.
Contras: Someone should have spent 5 minutes with us to make sure we knew how to operate the basic functions of the vehicle we had.
avaliação de
-
10,0
Prós: Automobile was in good working condition. Well maintained and a pleasure to drive. We covered 850 miles between SLC and Bozeman and everyone was comfortable.
avaliação de
-
9,6
Prós: Easy drop off and rental return is right across from Delta terminal.
Contras: Only problem we had is that the published information on the Salt Lake City location did not indicate they were open 24 hours. I had trouble multiple times connecting to an associate and then ultimately call dropped. When I was able to speak to a person she told me they were open 24 hours so we didn't need to follow the off hours drop off process
avaliação de
-
9,2
Prós: No pressure into buying "extra"coverage. . No hidden fees.
Contras: Only one person at the customer service check in booth. Not acceptable for customers waiting awhile in line. Line was long and if the reservation was already made on line there should be a faster line for customers that have taken the time to book on line. Some customers took 15 minutes to check in, however, it took us only three minutes to check in to rent our car. Also car was not vacuumed enough. There were crackers and food under the driver seat. Other than the above concerns, enterprise was very good overall
avaliação de
-
10,0
Accommodating Despite Issues
Prós: Car reserved was not available. Both manager and associate were helpful in finding right vehicle.
avaliação de
-
10,0
Great deal!
Prós: We got a free upgrade! Everything was awesome
avaliação de
-
9,6
Awesome
Prós: We backpacked through four states in two weeks with this car and it held its own. Was comfortable to sleep in when it rained us out of camp sites, was GREAT on gas.
avaliação de
-
7,6
Prós: Fast in
Contras: Car was 2 years old and the system was in French, couldn't correct it.
avaliação de
-
7,2
Good car, but no airport pickup
Prós: The Enterprise staff at the downtown Salt Lake City were very helpful and courteous. The Chevy Suburban that they rented to me was clean, roomy, and well equipped. There was loads of room for a family of 4 with all of our luggage. A Tahoe sized vehicle wasn't available on our arrival, so they upgraded us to the Suburban.
Contras: Enterprise had an airport location at SLC, but this wasn't clearly notated on the description. It was a bit confusing to see the airport counter after getting our bags only to be told at the counter that I had to go downtown to pickup my rental vehicle. Thankfully it was only about a 10 minute ride via Uber.
avaliação de
-
8,0
Prós: Such comfy seat on our nissan. We'd rent that kind of car again! Staff was friendly also.
Contras: Someone should have spent 5 minutes with us to make sure we knew how to operate the basic functions of the vehicle we had.
avaliação de
-
2,0
Contras: The car had a rotten muffin in the glove compartment. One key fob didn't work - had no battery. The other key fob stopped working. Couldnt start or lock the car. Had to return to exchange the vehicle.
avaliação de
-
6,0
Rental location is not on airport property. It is miles away.
Contras: I had asked for a car and I got a very small underpowered sub. Traveling the mountains was difficult and not enough space for luggage.
avaliação de
-
4,4
Unprofessional
Contras: I called Enterprise because of a flight delay and the rep there said to call when we arrived and they would arrange to stay longer than the midnight closing time. I called right at midnight, when we arrived. No answer.They were shut tight. So, I went to another rental and paid a lot more. If they were going to renege, they could have called me in flight and left a message.
avaliação de
Locais de aluguel
╳
Europcar
Locais de aluguel em Salt Lake City
Please Go To The Advantage Counter
+1 801 322 6090
E-Z Rent-A-Car
E-Z Rent-A-Car avaliações
Locais de aluguel
╳
E-Z Rent-A-Car
Locais de aluguel em Salt Lake City
72 2400 W
+1 801 521 1761
Avaliações de hóspedes
Avaliação geral
6,7 Bom
Baseado em 32 avaliações
Geral
6,6
Limpeza
7,1
Conforto
7,3
Retirada/devolução
6,2
Custo/Benifício
6,4
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Prós: Very easy check in and out
Contras: Location is pick up is a bit far from airport, but ok bc they had own shuttle service
avaliação de
-
8,8
Great Experience
Prós: When I went to pick up the car I knew I had a very small car that I rented, but they said there was a manager special and gave me a minivan! That really was a blessing for my trip and all the things I needed to do. I was so so so happy!
avaliação de
-
8,0
E z yo ref
Prós: We were in and out in 5 minutes loved that ,
avaliação de
-
4,0
Return issues
Prós: Helpfulness of staff
Contras: I had to return the car after hours and upon my 4am arrival I found five other motorists walking around the outside of the gate looking for the drop off area because the gate was blocked by the pit of service airport shuttle. After 20 minutes someone finally found the drop off box but some of our keys didn't fit. And there were no directions on where this box was. Also my car had not been washed when I picked it up
avaliação de
-
2,0
Horrible Experience
Prós: Service was horrible
Contras: I didn't like that this company had canceled my reservations without any warnings or notification. My plane was late .
avaliação de
-
2,0
Gave my car away
Contras: First I waited 20 minutes for the shuttle to pick me up at the airport, then after getting to the EZ Car Rental they tell me I'm too late and they gave my car to someone else and they don't have a single car to rent to me and my two kids (which are 5 and 1 1/2 years old). Then lady at the counter then says "Uber is right out the door" not even offering to take me to another car rental place. i will never rent (or attempt) to rent from this place again.
avaliação de
-
7,2
need more shuttles
Prós: car was fine and the best price i found
Contras: waited a very long time at the airport. shuttle driver was stressed because he had to load 2 people w/ wheel chairs and there were over 10 waiting.
avaliação de
-
10,0
Prós: Excellent reception/rental clerk. Very informative and happy. Car was great, Check out was very efficient and professional. Thank you!
avaliação de
-
2,0
Shuttle never showed up despite assurances
Prós: Nothing
Contras: We arrived at 1130 and I immediately went to the shuttle stop. I waited for 30 minutes before calling, at which point I was told it would be there in 5-10 minutes. After another half hour of freezing outside we rented from enterprise. Would not recommend this company to anyone. They left at least ten people at the curb scrambling to find cars.
avaliação de
-
8,4
Affordable rental!
Prós: The price was the best and I shopped around.
avaliação de
-
3,6
Contras: Very poor customer service, initially refused to honor our car/rate saying it was a system error that allowed us to reserve. Slow shuttles to airport, packed as full as possible rather than being timely. Dated office with no place to sit while waiting. Awful. Convinced me to always buy a name brand.
avaliação de
-
10,0
Local DL-sky high rates
Prós: The staff was really helpful and very nice to us even tho we didn't rent from them. No cancelation charge.
Contras: I didn't know that if you have a DL issued to the same state that your picking up from EZ Rentacar only gives you so many miles before they start charging .55 cents per mile. I don't think this fee is charged to those with out of state drivers license, which I thought was quite strange, but either way I couldn't rent from this company my 5 day trip would have costed over 600.00. Yikes! I ended up renting with Thrifty who offered unlimited miles no matter what state your DL came from
avaliação de
-
10,0
Prós: Very easy check in and out
Contras: Location is pick up is a bit far from airport, but ok bc they had own shuttle service
avaliação de
-
8,8
Great Experience
Prós: When I went to pick up the car I knew I had a very small car that I rented, but they said there was a manager special and gave me a minivan! That really was a blessing for my trip and all the things I needed to do. I was so so so happy!
avaliação de
-
10,0
Prós: Excellent reception/rental clerk. Very informative and happy. Car was great, Check out was very efficient and professional. Thank you!
avaliação de
-
10,0
Local DL-sky high rates
Prós: The staff was really helpful and very nice to us even tho we didn't rent from them. No cancelation charge.
Contras: I didn't know that if you have a DL issued to the same state that your picking up from EZ Rentacar only gives you so many miles before they start charging .55 cents per mile. I don't think this fee is charged to those with out of state drivers license, which I thought was quite strange, but either way I couldn't rent from this company my 5 day trip would have costed over 600.00. Yikes! I ended up renting with Thrifty who offered unlimited miles no matter what state your DL came from
avaliação de
-
8,0
E z yo ref
Prós: We were in and out in 5 minutes loved that ,
avaliação de
-
7,2
need more shuttles
Prós: car was fine and the best price i found
Contras: waited a very long time at the airport. shuttle driver was stressed because he had to load 2 people w/ wheel chairs and there were over 10 waiting.
avaliação de
-
8,4
Affordable rental!
Prós: The price was the best and I shopped around.
avaliação de
-
4,0
Return issues
Prós: Helpfulness of staff
Contras: I had to return the car after hours and upon my 4am arrival I found five other motorists walking around the outside of the gate looking for the drop off area because the gate was blocked by the pit of service airport shuttle. After 20 minutes someone finally found the drop off box but some of our keys didn't fit. And there were no directions on where this box was. Also my car had not been washed when I picked it up
avaliação de
-
2,0
Horrible Experience
Prós: Service was horrible
Contras: I didn't like that this company had canceled my reservations without any warnings or notification. My plane was late .
avaliação de
-
2,0
Gave my car away
Contras: First I waited 20 minutes for the shuttle to pick me up at the airport, then after getting to the EZ Car Rental they tell me I'm too late and they gave my car to someone else and they don't have a single car to rent to me and my two kids (which are 5 and 1 1/2 years old). Then lady at the counter then says "Uber is right out the door" not even offering to take me to another car rental place. i will never rent (or attempt) to rent from this place again.
avaliação de
-
2,0
Shuttle never showed up despite assurances
Prós: Nothing
Contras: We arrived at 1130 and I immediately went to the shuttle stop. I waited for 30 minutes before calling, at which point I was told it would be there in 5-10 minutes. After another half hour of freezing outside we rented from enterprise. Would not recommend this company to anyone. They left at least ten people at the curb scrambling to find cars.
avaliação de
-
3,6
Contras: Very poor customer service, initially refused to honor our car/rate saying it was a system error that allowed us to reserve. Slow shuttles to airport, packed as full as possible rather than being timely. Dated office with no place to sit while waiting. Awful. Convinced me to always buy a name brand.
avaliação de
Firefly
Firefly avaliações
Locais de aluguel
╳
Firefly
Locais de aluguel em Salt Lake City
775 N Terminal Dr
+1 888 296 9135
Avaliações de hóspedes
Avaliação geral
6,0 Bom
Baseado em 2 avaliações
Geral
6,0
Limpeza
6,0
Conforto
6,0
Retirada/devolução
6,0
Custo/Benifício
6,0
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
