Avaliações de hóspedes
Avaliação geral
2,0 Regular
Baseado em 1 avaliações
Geral
2,0
Limpeza
2,0
Conforto
2,0
Retirada/devolução
2,0
Custo/Benifício
2,0
Pular para o conteúdo principal
Avaliação e diretório de aluguel de carros em Brownsville
Locais de aluguel
╳
Avis
Locais de aluguel em Brownsville
651 Sunrise Blvd
+1 956 541 0319
700 South Amelia Earhart Drive
+1 956 541 9271
Budget
Budget avaliações
Locais de aluguel
╳
Budget
Locais de aluguel em Brownsville
700 South Minnesota
+1 956 546 5119
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
Dollar
Dollar avaliações
Locais de aluguel
╳
Dollar
Locais de aluguel em Brownsville
500 Amelia Earhart Drive
+1 866 434 2226
Avaliações de hóspedes
Avaliação geral
7,3 Bom
Baseado em 12 avaliações
Geral
7,0
Limpeza
7,7
Conforto
7,8
Retirada/devolução
7,0
Custo/Benifício
7,0
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
4,8
Not sure I would use this company again
Prós: Picking up the car went very smoothly.
Contras: The car very was dusty inside and did not have windshield wiper fluid. When returning the car to the airport, there were no signs for Dollar Car rental. It was very confusing and stressful trying to return the car. I was never told that I was supposed to leave it in the Hertz rental car spot. It was also annoying providing a receipt showing that I refilled the car within 10 miles of the airport. The company should be able to turn on the car and see that the tank is full.
avaliação de
-
8,0
Contras: To long a wait at counter.
avaliação de
-
4,0
Deceived paid a lot more then stated by kayak
Contras: I paid a lot more then what kayak stated,They make you feel your in a used dealership the person will even charge you satellite radio if he can, and be careful with the insurance coverage make sure you read carefully or they'll make up inf. just to sell insurance very disappointed with Dollar rent a car and kayak
avaliação de
-
10,0
Prós: Everything as promised
avaliação de
-
4,4
undisclosed charge for early return
Contras: I was dinged $25 on a $75 rental for returning the vehicle early. The clerk made no mention of that although she did tell me that "if you come back early you can put the keys here". No more Dollar for me.
avaliação de
-
2,0
Contras: Even I made a reservation and everything was certified company has not provided a vehicle they told me that I will try tomorrow and in any case they would not honor the price I had already
avaliação de
-
4,8
Not sure I would use this company again
Prós: Picking up the car went very smoothly.
Contras: The car very was dusty inside and did not have windshield wiper fluid. When returning the car to the airport, there were no signs for Dollar Car rental. It was very confusing and stressful trying to return the car. I was never told that I was supposed to leave it in the Hertz rental car spot. It was also annoying providing a receipt showing that I refilled the car within 10 miles of the airport. The company should be able to turn on the car and see that the tank is full.
avaliação de
-
4,0
Deceived paid a lot more then stated by kayak
Contras: I paid a lot more then what kayak stated,They make you feel your in a used dealership the person will even charge you satellite radio if he can, and be careful with the insurance coverage make sure you read carefully or they'll make up inf. just to sell insurance very disappointed with Dollar rent a car and kayak
avaliação de
-
4,4
undisclosed charge for early return
Contras: I was dinged $25 on a $75 rental for returning the vehicle early. The clerk made no mention of that although she did tell me that "if you come back early you can put the keys here". No more Dollar for me.
avaliação de
-
2,0
Contras: Even I made a reservation and everything was certified company has not provided a vehicle they told me that I will try tomorrow and in any case they would not honor the price I had already
avaliação de
Enterprise
Enterprise avaliações
Locais de aluguel
╳
Enterprise
Locais de aluguel em Brownsville
4177 Expressway 83
+1 956 548 2224
700 Amelia Earhart Drive
+1 956 574 9612
Avaliações de hóspedes
Avaliação geral
8,7 Excelente
Baseado em 17 avaliações
Geral
8,7
Limpeza
8,8
Conforto
8,7
Retirada/devolução
8,7
Custo/Benifício
8,7
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
6,8
Decent car - good customer service - excessive drop off charges
Prós: Quick drop off. Nice people.
Contras: Excessive fee to drop off car in different city.
avaliação de
-
10,0
Prós: I was assisted by Management Trainee D. Vargas, who was professional, polite and personable. At the conclusion of the instructions we all receive at car rental desks, she took the extra step of attaching her business card to the paperwork,inviting me to call her personally with any questions.
avaliação de
-
2,4
Bad experience -
Prós: Nicole V. that works at Brownsville airport enterprise is one of the best. She was so sweet & nice she upgraded me to a bigger car for the same price and knowing that it was my birthday she gave me advice as where to go and did the follow up by calling me 2 days after to know if I am happy with my car...
Contras: The windshield was getting foggy from the outside not the inside so I could not really see sometimes as I'm driving. Weird noise coming from the outside area of the right wheel as I'm driving on the highway I had to stop few times going back to the airport that made me miss my plane and it seems enterprise cannot do anything or that matter... they did not give me more refund all they did is gave me a day refund and no need to fill car with gas but I still had to fill it 10$ to drive it. I was kind of disappointed by the manager decision not to to give more refunds or credits or coupons for the future rental .
avaliação de
-
10,0
Better Than Great
Prós: The whole experience of renting from Enterprise out of the Brownsville Airport was outstanding. The customer service was beyond compare.
avaliação de
-
5,2
Work on your customer service
Prós: Drop off was quick and easy
Contras: I was not very satisfied with the customer service that I received picking up the vehicle. The gentleman did not seem like he wanted to help me out. His appearance wasn't sloppy. When I reserved the vehicle online I had wanted a sedan instead I got a truck. I asked the gentleman if he had any other vehicles, without offering any other options he just told me, no. After checking the vehicle he then had me sign the agreement and before getting in the vehicle he told me, "oh yeah it's almost on E so you'll need to put gas in it." Extremely inconvenient to deal with it. Was not satisfied with he service in the least bit and will not be renting from them again.
avaliação de
-
10,0
Excellent service!!!
Prós: I got to the booth and greeted by Isis Treviño Great person and service Explained everything on the dot and checked Me out very fast. On my return day The manager Jose Ramos did Everything with the up most professionalism Over all I do plan on future trips and this Is MY TO GO LOCATION
avaliação de
-
10,0
Prós: Free upgrade for a Chyrsler 300 was given to us.
avaliação de
-
10,0
Prós: Good people to work with suggested an upgrade and I went with it
Contras: Nothing
avaliação de
-
10,0
Always great
Prós: The customer service at BRO is always wonderful. The vehicle was nice and new.
avaliação de
-
8,0
Contras: The truck was not 4x4
avaliação de
-
10,0
Prós: I was assisted by Management Trainee D. Vargas, who was professional, polite and personable. At the conclusion of the instructions we all receive at car rental desks, she took the extra step of attaching her business card to the paperwork,inviting me to call her personally with any questions.
avaliação de
-
10,0
Better Than Great
Prós: The whole experience of renting from Enterprise out of the Brownsville Airport was outstanding. The customer service was beyond compare.
avaliação de
-
10,0
Excellent service!!!
Prós: I got to the booth and greeted by Isis Treviño Great person and service Explained everything on the dot and checked Me out very fast. On my return day The manager Jose Ramos did Everything with the up most professionalism Over all I do plan on future trips and this Is MY TO GO LOCATION
avaliação de
-
10,0
Prós: Free upgrade for a Chyrsler 300 was given to us.
avaliação de
-
10,0
Prós: Good people to work with suggested an upgrade and I went with it
Contras: Nothing
avaliação de
-
10,0
Always great
Prós: The customer service at BRO is always wonderful. The vehicle was nice and new.
avaliação de
-
2,4
Bad experience -
Prós: Nicole V. that works at Brownsville airport enterprise is one of the best. She was so sweet & nice she upgraded me to a bigger car for the same price and knowing that it was my birthday she gave me advice as where to go and did the follow up by calling me 2 days after to know if I am happy with my car...
Contras: The windshield was getting foggy from the outside not the inside so I could not really see sometimes as I'm driving. Weird noise coming from the outside area of the right wheel as I'm driving on the highway I had to stop few times going back to the airport that made me miss my plane and it seems enterprise cannot do anything or that matter... they did not give me more refund all they did is gave me a day refund and no need to fill car with gas but I still had to fill it 10$ to drive it. I was kind of disappointed by the manager decision not to to give more refunds or credits or coupons for the future rental .
avaliação de
-
5,2
Work on your customer service
Prós: Drop off was quick and easy
Contras: I was not very satisfied with the customer service that I received picking up the vehicle. The gentleman did not seem like he wanted to help me out. His appearance wasn't sloppy. When I reserved the vehicle online I had wanted a sedan instead I got a truck. I asked the gentleman if he had any other vehicles, without offering any other options he just told me, no. After checking the vehicle he then had me sign the agreement and before getting in the vehicle he told me, "oh yeah it's almost on E so you'll need to put gas in it." Extremely inconvenient to deal with it. Was not satisfied with he service in the least bit and will not be renting from them again.
avaliação de
Hertz
Hertz avaliações
Locais de aluguel
╳
Hertz
Locais de aluguel em Brownsville
4345 N Expressway 77/83 St350
+1 956 350 2840
700 S. Minnesota Avenue
+1 956 542 7466
Avaliações de hóspedes
Avaliação geral
10,0 Excelente
Baseado em 1 avaliações
Geral
10,0
Limpeza
10,0
Conforto
10,0
Retirada/devolução
10,0
Custo/Benifício
10,0
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
National
National avaliações
Locais de aluguel
╳
National
Locais de aluguel em Brownsville
700 Amelia Earhart Drive
+1 956 550 0354
Avaliações de hóspedes
Avaliação geral
10,0 Excelente
Baseado em 4 avaliações
Geral
10,0
Limpeza
10,0
Conforto
10,0
Retirada/devolução
10,0
Custo/Benifício
10,0
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Great experience
Prós: Free upgrade, and the customer service rep waited till our plane landed before shutting down the rental counter. Clean, new, and comfortable. Loved the unlimited miles, that saved us so much money while traveling to three different states to visit family.
avaliação de
-
10,0
Road trip
Prós: New comfortable ride The front window fogged up and we couldn't see often Something was wrong with the front window and defrost Otherwise we had a great time and your people were really nice and even gave us follow up calls
avaliação de
-
10,0
Awesome staff, very helpful
Prós: Jose went above and beyond! Was understanding that we we're going to be late arriving, and forwarded messages to the late shift attendant, who in turn helped us get out of the rental quickly an ⓓ on our way.
avaliação de
-
10,0
Great experience
Prós: Free upgrade, and the customer service rep waited till our plane landed before shutting down the rental counter. Clean, new, and comfortable. Loved the unlimited miles, that saved us so much money while traveling to three different states to visit family.
avaliação de
-
10,0
Road trip
Prós: New comfortable ride The front window fogged up and we couldn't see often Something was wrong with the front window and defrost Otherwise we had a great time and your people were really nice and even gave us follow up calls
avaliação de
-
10,0
Awesome staff, very helpful
Prós: Jose went above and beyond! Was understanding that we we're going to be late arriving, and forwarded messages to the late shift attendant, who in turn helped us get out of the rental quickly an ⓓ on our way.
avaliação de
Locais de aluguel
╳
Sunnycars
Locais de aluguel em Brownsville
700 Amelia Earhart Drive