Hotéis em Traverse City

Quiet, comfortable even with sports teams staying. Staff was gracious and accommodating.

Breakfast was just so- so. Staff needs to not talk about each other negatively around customers.

The place was nice. Only complaint is the elevators and bathrooms in lobby could be a little cleaner. Otherwise great staff, great place to stay. Nice location and wonderful breakfast, clean rooms.

Nothing.

Beautiful wood lobby furnishings, close proximity and short walk to downtown shops, pubs...

Nice place in the heart of Traverse City. Perfect Location to get around. The Hotel is well setup and has everything one needs for a perfect getaway.

My husband and I stayed here just one night. The staff was very friendly, the room was clean, the breakfast wonderful.

We could hear the door next to us in the other room creaking and the water running.

Staff was friendly.

Old, run down, looks remodeled from exterior but rooms are small, noisy and have that Febreeze type odor. Not a good value for the money.

Great location and nice amenities. Great food and beverage options.

The facility was clean. The bar in the back was nice and the beach. The room had a refrigerator which was nice. The cable TV was better than most.

Expected a bit nicer room since the cost was quite expensive. One night it was very noisy on our floor pretty much all night. It was difficult to walk to downtown even though it was close by as there were really no crosswalk or light in front of the hotel to cross the road.

The mattress in our room was amazing. We'd like to know the brand. The noon check out was nice.

Elevator had an odd smell and carpet in there needs updated

Quiet and clean

I was charged twice for the room. Still waiting refund

The water area was not a big as some other locations, IE no wave pool, fewer slides, but enough for our kids who are 6 and 9, not to be bored during our two day stay.

Upon arrival, the lineup to check in was ridiculously long with only three employees working the desk. Both the male and female locker rooms smelled terribly and we're absolutely filthy. Guest services, once they answered the phone, could not care less. Rooms were run down but the bed was comfy. The pillows felt like old bricks. Trying to reach front desk was like playing a shell game: unwound call, they would eventually answer, out me in hold, I would get frustrated, hang up, call back, and this went in for three different voices until I finally went to the front desk for help. Cleaning ladies were great!

Excellent facilities with a lot of family things to do.

Every little things cost money. No free breakfast.

The staff was friendly and informative. The shuttle service was a GREAT plus. This was our second stay and we would definitely return when in the area.

Super amenities all over the room. 1st class room feel. Real ceramic coffee cups instead of plastic. Unlimited free coffee in the am. Very fast responding service desk. Great pool and hot tub. Loved the lobby with the huge fireplace and 50 inch tv over it. Two hd lcd in the room. High def everything. Bed was a touch dissapointing. Only improvement I can thing of is to have some memory foam beds. Even the best pillow tops are no where near as comfortable. Would gladly stay again. And will plan on it.

The room was clean and the staff were great . Location was easy access to all areas we wanted to visit..

Very nice lady desk clerk

No rooms away from parking lot, no fruit or hot entrees

It was close to downtown. The room was clean.

The lady who checked us in for our stay was incredibly rude. We gave her no reason to treat us like she did, but she had a bad attitude toward us and said some offensive things. Although everyone else I dealt with on the staff was fine and there was nothing wrong with the room, I will NEVER stay here again due to the way we were treated at check in. She even put a note that housekeeping had to check our room before we could get our deposit back because she assumed were were going to trash it. We got the full deposit back after the room was checked because we did not trash it because we are not Trash like that lady treated us like we were.

A fine motel for the price, what you'd expect for the money

It's clean...good for a night.

Good value. The place was clean. Some wear and tear here and there. But overall, clean and a good option if you're lust looking for an inexpensive place to sleep after spending the day out kayaking or golfing.

Very clean! Nice staff.

The pool was getting redone. We weren't notified this ahead of time so it was a really big bummer. Also the rooms could be updates a little bit (lamps, bedding).

Exterior door and interior hall doorway. Easy access to vehicle. Staff helpful and friendly.

No workout room. Ice maker not working

Cleanliness

None

Very comfortable, pleasant staff and yummy cookies.

Nothing

See my above comments.

Nice clean room with refrigerator and microwave. Free wifi and parking. Convenient to downtown and both peninsulas. Very good free breakfast. Didn't try the pool but it looked nice.

This was a very nice hotel. Staff was very helpful and great to deal with. Excellent free breakfast. Nice area.

Staff was friendly and efficient. View was fantastic. Rooms were very nice!

Breakfast was of mediocre quality. Price was quite steep for a 3 star (it is an honest 3 star however!)

location

They had some wedding guests and they were partying in hallway till 2 am. Complained to front desk 2-3 times, they didn't do anything. So noisy and annoying.

Upon entering our third floor room, we were instantly assaulted with a musty smell, the toilet was dirty, there was trash under the dust cover along the bed box, clumps of hair in the shower, the carpet was so dirty that our feet turned black, the TV was old and the picture fuzzy and the hallway and elevator carpets were so dirty. I called the front desk and was told they could put an ionizer in our room and no other rooms were available. I walked down to the main desk and spoke with the manager and she found another room, but it was not comparable to the 'comforts' of our dirty room. We opted not to take the other room and the hotel used the ionizer in our room. It helped very minimally and we ended up going to the store and purchasing our own deodorizer. We had to spray our room every time we came back to our room. All in all - one of the worst hotel experiences EVER! We even tried to get another hotel and all the hots we called were booked.

I thought the staff was great and the hotel was very clean and organized. Wonderful place!

The beach area and view were very peaceful and scenic. Staff very helpful.

cleanliness, firmness of bed, breakfast,friendly staff, price

noisy neighbors til 12pm

rooms were new and clean; very quiet - couldn't hear the doors slamming like some hotels with thin walls.

Good value for the money however there was multiple things wrong with our room. No alarm clock? Didn't even know there was a hotel with out one. Half the security lock was missing. The 'do not disturb' sign was missing. When we entered the room we couldn't figuire out how to turn the lights on. Turns out the lamp just had the bulbs missing. Seems the hotel lacks proper maintenance. I love the fact they have a survey on the night stand in the room, but no pens anywhere to be found. Still the room was clean, and good value.

Pool hrs, front desk help very friendly

The fact that my new socks were filthy from the non carpet rooms, and when I returned to the building to return front desk keys and walk past our room that was now being occupied by 2 cleaners 1 male and 1 female. The female was talking mad trash about us because there were diapers in our bathroom garbage. Seriously, it's trash atleast we didn't leave them all over the place they were properly disposed of, if that affects the way you take out the trash maybe you should seek a different line of employment. Also so many people on WiFi we could not use it.. not a happy past customer..

the staff were nice.

For the amount we paid for the room I was expecting more high quality. The room was clean and updated but the sound proofing was terrible. The room size and bed just ok. And the bathroom fixtures didn't work well. The beach was well maintained but the beach chairs were uncomfortable and not good quality.

Beachside/waterfront king room was awesome. Comfy bed, small couch, refrigerator and the best views. The breakfast bar was more than enough to start off your day, not the same as a meal out, but it worked! Hotel was full, and when kids started running through the halls the staff responded quickly. We stayed in the fall, and would like to return in the summer to really enjoy this great location.

The only downside was the difficulty in finding a parking spot when returning to the hotel late at night.

We got a great price on this hotel and I was super surprised the quality for what we paid. The room was beautiful and the balcony right on the beach was great. We were very happy.

The one negative was that I found the hotel to very 'noisy' which was a bit of a letdown as we wanted a quiet/relaxing getaway on the beach. The leaf blower seemed to be doing work all day (or we were just coincidentally outside the times work was being done on the property) which kind of killed the romantic quiet beach view mode. And our room was right across the hall from the maintenance closet so first thing in the morning we could hear staff talking loudly right outside our door, keys jangling, people talking through the staff radio, the trash being dragged back and forth passed our door, etc. It's not a HUGE deal, but it was a bit of a mood killer.

We like the location, close to many activities. Hotel clean and employees warm and helpful. We have stayed here multiple times and have had a great experience each time! Thank you!

Had.to take tub bath as shower would not work in room 220

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