Prós: Impressive architecture, beautiful rooms and good views from all rooms and public areas. General manager is always there to welcome you and make your stay pleasant.
Contras: Food was OK but not in line with the high standard of the hotel and what you'd expect to receive for the price, especially for those staying with a full package. Since it is located in a remote ...
Prós: Stunning setting and beautifully designed building blending into the landscape. Each room has wonderful views towards the Towers - the principal peaks of Torres de Paine National Park. The staff were ...
Contras: outdoor hot tub was broken our entire stay and we really wanted to use it after our hikes
Prós: AMAZING views. Couldn't wait to get up in the morning. Beautiful lake and beach a short walk away. The building architecture is fabulous. Veer friendly environment. All staff excellent and there ...
Contras: It is expensive and you don't really need a guide for many of the walks but the hotel offers a truly unique and luxury experience where the guide does add to the enjoyment. Especially when they ...
Prós: Impressive in every way. Great architecture, awesome location for those who want to explore the national park, amazing infrastructure, totally integrated into nature. Staff is super kind and caring. ...
Contras: Be prepared to be isolated. That means you will have your meals in the hotel's restaurant everyday. The food is good (not great) - expensive, though.
Prós: The rooms, service, food and the guided hikes! The guides were amazing!!!!!
Contras: The hot tub was a bit cold and the pool and hot tub did not appear to be as clean as they should have been. These were minor inconveniences. Everything else was spectacular and exceeded expectations.
Prós: The architecture was stunning, and so were the views. The excursions were well organized. Location was great for accessing hikes.
Contras: Breakfast was great but dinners were mediocre.
Prós: The hotel has a wonderful location and a beautiful architecture, that blends into the landscape.The hotel facilities are lovely and very comfortable. The atmosphere is fantastic! They provide ...
Contras: The food is regular, sometimes good, sometimes not good at all. All meat and fish served is deep frozen. A place like that should be able to serve fresh products Not all tours presented on their ...
Prós: Staff was phenomenal - especially with our 2 year old; always a smile & willing to lend a hand to make sure we were ALL comfortable and happy!
Prós: Luxury Yurts on the edge of the lake.Every Need and Desire met It's a bit of a drive to the park but this is everything a Glamping resort should be and I've stayed at plenty, Kenya,Uganda,...
Contras: Nothing Really.
Prós: Incredible location
Contras: That I had to leave
Prós: Everything about this hotel was wonderful. The staff were extremely friendly and helpful, answering all of our questions, some of them before we even asked. The camp is composed of 20 yurts (a couple ...
Contras: The hotel is outside the park so there is a bit of a drive to get to the 'popular' spots, but the drive is beautiful with multiple miradors (lookouts). It is also necessary to take a dirt ...
Prós: Amazing stay! Great excursions, guides, food, wine, staff and rooms.
Prós: This place was pure luxury. The price was a little high on what we normally spend on accommodation for our family holidays, but the setting, food and staff made it worth the spend. We travelled with a...
Contras: Having to leave!
Prós: The view from the hotel on a clear day is just amazing. Friendly and helpful staff, great food and excellent facilities.
Prós: We loved that Patagonia Camp is even more beautiful than advertised! The staff and overall service was one of a kind - just exceptional! The food was delicious, the yurts are perfectly designed, ...
Contras: That we couldn't stay longer.
Prós: The location was wonderful. The views were stunning and the yurt was incredibly comfortable and peaceful. The staff were very friendly and made a point of getting to know everyone's name. The food...
Prós: The location is scenic, quiet and beautiful but a little out of the way for the park. The staff is excellent and go out of their way to be helpful and meet your needs. The food is very good with ...
Contras: The water flow and temperature control in the bath/shower was not five star. Our yurt view was obstructed by tree growth. When we ordered our steaks done to different degrees, upon delivery they ...
Prós: My wife and I absolutely loved this hotel. We were traveling in the low season, and were the only guests in the hotel at the time we were staying there. They had a warm fire waiting for us, and ...
Contras: The hotel was in one of the last little towns before entering into the Torres del Paine National Park. The location and access was really nice, but it may have been nice to stay in the park, so as ...
Prós: The staff are really, really nice and accommodating. They can provide lunch for trekking, excellent quality dinners, and the room was perfect. I slept like a baby, and it's exactly what you need...
Contras: The price. It's too high for the location. For me it was perfect as I made use of the border, so if that's what you're doing go for it - but for others who just want a leaping off point ...
Prós: - hige and comfortable bed - spacious room, everything was new and very tidy - bathroom quite luxurious including rain shower - awesome breakfast with fresh fruit salad, homemade cakes and fried ...
Contras: - village is located in the middle of nowhere, 1 hour drive to national park (big part of that were dirtroads) - smell of the oven heating and sound of the diesel geberator outside the hotel
Prós: Near Torres del Paine Very helpfull staff Very clean
Contras: One can easaly hear conversations and rumors in adjoining rooms.
Prós: Great location! 40min from Torres Del Paine National Park. The hotel is very new and clean. The meals provided are also very tasty, made by the family's owner.
Prós: We stayed in the hotel 2 nights while we were visiting Torres del Paine. You definitely need a car to get to Torres Park because is like 1 hour driving but is fine. You can visit Torres del Paine from...
Contras: I liked everything but is good to know they switch off the electricity during the night (00:30-6:00) so better keep your heater on as long as you can because it is getting cold fast during the night ...
Prós: The hotel is super nice and modern. The breakfast was nice.
Contras: The location is strange. The tiny town is about an hour from Torres and in the middle of nowhere. Next time, I would stay in the park the whole time.
Prós: This small family-run hotel was the nicest place we stayed on our whole trip. It was a great, cozy hotel on the Chilean side of the border. It was a good starting point for TdP the next morning. The ...
Contras: Honestly, this place is amazing. There isn't really any signage to find it, though.
Prós: The staff was really kind.
Contras: The location is not suited for daily trips to Torres del Paine and there are no other real attractions in town. Without car rental the only way into the park is by hopping on the bus leaving from ...
Prós: Everything. Extremely friendly and helpful staff, spacious and clean rooms (brand new hotel), very nice and homey lobby. The owners and staff do everything to make your stay perfect; they also help ...
Prós: It's a very charming place and it's close to Torres del Paine. It looks like a ranch in the middle of the road. You have to try the lamb barbecue. It was one of the best remarkable things of ...
Contras: The staff is cordial and polite, but doesn't show much interest in being friendly. Also, I booked a room with a double bed and another twin (I was with my wife and a friend). Arriving there, there...
Prós: Very nice staff, lovely interior and great food.
Prós: Manager was great. Her problem solving skills were excelent. Room phantastic. Atmosphere very homey. Food was good. Restaurant staff was very friendly as well.
Contras: Nothing bad about this place!
Prós: The place is wonderful! The location is convenient to enjoy the Patagonian nature and visit Torres del Paine. All the amenities are great and personnel are very friendly and ready to help and ...
Prós: The eggs were excellent. The place was amazing. The possibility to see the stars in the sky at night ... uau!!!
Contras: Variation on breakfast
Prós: The whole experience was as good as it can be, friendly informative staff, nice meal, lovely scenery, comfortable room. Not to mention the welcome drink of pisco sour:)
Prós: Lovely and Charming. Great views to surroundings fro bedroom. Good location, between Argentinian border entry/exit and Puerto Natales (the only gas station in the national park). Helpful staff. ...
Contras: Dinner at the hotel so-so.
Prós: Beds comfortable. Good food. Helpful staff.
Contras: A bit noisy. One room smelt musty.
Prós: Beautiful place. Manager spoke some English and was very helpful. A wonderful gateway to Torres del Paine.
Prós: Very friendly and helpful staff. Because the receptionist speaks good English it was easy for us without Spanish knowledge. It was easy to get back a forgotten item after 2 days.
Contras: the room is not soundproofed. Creaking wooden floor. Beds could be more comfortable.
Prós: The property is close to Torres Park which means you don't have to drive back to Puerto Natales if spending more than one day at the Park. Everything was basic. There is a fairly good restaurant...
Contras: The rooms were very small, but clean and equipped with enough blankets.
Prós: The staff was wonderful. It is convenient for getting into the park. There is a great store and restaurant nearby- a great place to get souvenirs.
Prós: We arrived late (10.15) by car from Torres del Paine and were worried we might not get in, but family were up and very welcoming. Good breakfast. Very friendly family and other guests. Good advice ...
Contras: Room with four bunks was small for four of us with baggage, but we expected that.
Contras: Not place to seat,no place for luggages,no English speaking
Prós: Breakfast was good and the host is really really nice and helpful. It´s a good place to stay before or after visiting Torres del Paine National Park.
Prós: Lovely helpful people.
Contras: Would have preferred to drive back to Puerto Natales. This would suit backpackers but too small for family. Room too hot and no ability to open a window. Not terribly clean.
Prós: The hostel was extremely clean with a very friendly staff. The breakfast everyday consisted of meat, cheese, bread, cereal, and hot drinks which is more than most places offer. We were a group of two ...
Contras: You have to share the kitchen with the family which can be a bit awkward. I would suggest learning some Spanish too before going anywhere in South America.
Prós: Friendly staff and very homely
Contras: Only good for the torres if you have a car
Prós: The room smelled moldy and the bathroom was worse. The included breakfast was thin for the $120 a night we paid. Although in the middle of nowhere it was the closest affordable place we could find to ...
Contras: Smelly room and bathroom. Needs total upgrade
Prós: Very friendly host - senor Claudio doest not speak English but if you know basic Spanish words you will be able to communicate. Just let you know that this pension is very close to the Chilean ...
Contras: Rooms are very little, but that's why they are so cheap. This is frontier viĺlage - far from the world. Local cafeteria changes money giving poor rate. There is also little grocery with high ...
Prós: Best prices for the place. Very complete 'house' with floor heater, all goods for cooking, one bathroom in each room and confortable beds.
Contras: Difficulte to find how to enter the hotel into the night.
Prós: Hotel and bungalows situated in one of thebmost beautiful places in the world (we had beautiful weather). Condition of the bungalows good. Comfortable beds, bathroom ok. Stuff helpful and nice - ...
Prós: Good location for the park Torres del Paine; the freedom of being in a cabaña
Contras: The cabin was in serious need of renovation; the kitchen equipment was very, very basic, which in a way defeated the purpose of renting a cabaña... Cleanliness around the cabin could have been better.
Prós: Breakfast Scenery around
Contras: The price is far too expensive for what you get Transfer 7km to the park exhorbitant We were lucky to get a lift Walls very thin - you can hear who ever walks past or speaks
Prós: Manager went out of her way to accommodate us and give us an upgrade for the room . High level of service at the restaurant. Delicious dishes prepared every night for dinner generously served. The...
Contras: Other than the front lobby , the wifi internet connection was poor from most places at the hotel but a good reason to stay disconnected at least for a little while....
Contras: Our toilet was broken, there were earwigs EVERYWHERE, one bit me in the middle of the night. The bathroom was dirty, floor had not been vacuumed, was very old and dated.
Prós: Nice warm cabin.
Contras: Restaurant was rather expensive and had one set menu (no choice whatsoever).
Prós: The surrounding was the only plus
Contras: From the staff were only 2 friendly, the breakfast was poor and almost all was finished 1 1/2 hours after opening. The beds were horrible and sagged to the floor,when you lay on it. The ...
Prós: The location of this hotel PERFECT- 5 min from the park entrance. The view was amazing. Also the hotel has a restaurant on the property with the fixed diner menu, little bit pricey but considering ...
Prós: Location is convenient and beautiful, with a spectacular view of the Torres. Comfortable bedrooms, very nice and warm. Staff was very helpful when we had a problem with our car.
Contras: The meals at the restaurant were good (not excellent), but very expensive.