Prós: The room was small but clean. The mini fridge was large and the full sized microwave was a huge plus. It was easy to locate and the breakfast spread was good for a small motel.
Contras: The heater didn't work hardly at all and was practically impossible to get to actually heat up. The staff didn't check id when checking in or when asking to have the key I lost replaced. It made me uncomfortable that their security precautions were so lax.
Prós: The KC hotel was a great value. Very clean and good location.
Prós: When called after we left they responded with support. We had left a bag in the room's fridge and had a misplaced jacket. They went to the room and retrieved these items and we were able to retrieve them on our return trip. Thanks again to the caring management.
Prós: The room heated up quickly
Contras: There were no pillow cases on most of the pillows in my room. My towels had holes in them. And there was no way for me to hook my laptop up to the TV because they are still using tv's that only have A.V. hook ups. It was just a quiet place to get some sleep.
Prós: Room decor, friendly, quick check in. Comfort home feeling
Prós: Room was Better than expected for the price. A nice surprise.
Contras: Curtains were a bit shabby. TV was old. But for one night it was okay for us.
Prós: Everything was great but the staff was exceptionally nice and friendly
Contras: Nothing. we lovrd everything
Prós: The hotel experience was at a great location from a steak house. We were at perfect location to watched the fire works display. The best experience was the friendly atmosphere of the hotel staff. They went out of their way!
Prós: Price.was very good. Room was basic Mom and Pop hotel but it was very clean and not noisy. I would stay again. Beats paying big bucks at chain hotels just for a nights sleep. Beds were comfy. No problems at all.
Contras: It is a basic Mom and Pop hotel so we didn't expect too much.
Prós: The staff/owners are super friendly and kind. The was rooms and building area are very clean and well maintained and no issues. In walking distance to gas station and other stores and downtown for site seeing. Also just a 10 minute drive a good lake.
Contras: I have nothing negative to say about this place but I will advise if you have a larger SUV or pickup truck parking is a bit tight.
Prós: Met all expectations for a $--- room.....Nice people,,,walked to restaurant...
Contras: No hot tub, free beer or golf course.....
Prós: Beds were very comfortable. Very simple arrangements and parking has something to be desired but overall manageable. The management was visible and on top of the function and duties of the motel.
Contras: Management/maid service cleaned our room after we left even though we had the Do Not Disturb sign on the door (as we stayed 2 nights). We'd prefer them to not disturb although they were quite pleasant in their own way. The shower was quite small.
Prós: A small place owned by a couple that take very good care of the property
Prós: The best part of the hotel was the price. For what we paid it was almost perfect.
Contras: It was a little old and needs to be remo but was perfect finexpensive for the price we paid.
Prós: Would use again
Prós: Cleanliness, wonderful management.
Prós: Very quiet. Room was large and comfortable.
Contras: I was bitten by spiders during the night. I didn't see them when I pulled down the covers, but I had ten bites by morning. The room was older, bathroom very small. Shower head at my chest.
Prós: Always nice. I think the sheets were upgraded since my last visit.
Prós: I liked nothing about this hotel.
Contras: The people working at the hotel were extremely nasty. no teeth smelled like smoke and alcohol. The office is below a bar. Was awful the bed was hard as a rock and the customer service was terrible. They give you a voucher sheet for breakfast but it is only for one person. So if you bring a wife or even a couple of kids only one person eats, whereas if you stay at a Days Inn anywhere else it's a free complimentary breakfast. This hotel is a JOKE!
Prós: The staff was very friendly. The room was clean, the bed and amenities had a feel that was better than other "value" chains that I have stayed at. The shower had nice stone facade walls. The bed was very soft, almost bouncy with how soft it was. The included breakfast was a full breakfast at the attached restaurant on the property. It was by far the best included breakfast I have ever had with a hotel stay.
Contras: The shower water temperature was tricky to control. It went from scalding to ice cold very quickly, but I was able to find a "sweet spot" eventually.
The breakfast was amazing, but it did take the restaurant a very long time to get the food out after ordering. I think we were waiting for a good 45min on food.
Prós: Breakfast was ok
Contras: Heater did not work well.
Shower water went from cold to super hot in cycles of 3 seconds, very unpleasant.
Contras: the a/c fan would not stay on - we like the white noise!
Prós: The staff very helfull. Super clean, confort beds and excelent location.
Contras: The entry is on a bit hill if you have a small car as mine and is snowing you will have a hard time trying to get in.
Prós: The room was big!
Contras: Staff was rude.
Prós: The price.
Contras: Mattresses were hard as a rock and the rooms all faced outside, so you hear lots of noise as people come and go from their cars.
Contras: Price was significantly higher than surrounding hotels. Won't stay there again unless every other place is booked like this time.
Prós: That we had a place to sleep.
Contras: The room smelled like smoke. Was advertised as non smoking. The shower had low/weak water pressure. The A/C was set to 60 degrees before it truly cooled the room. Then turn on and off. Not sure why. Staff unprofessional in many ways.
Prós: The room was clean and neatly furnished. Breakfast was much better than other hotels.
Contras: It's a small thing, the mattress was a little firm for my taste. But, that is just my taste. The air conditioner was a little loud, but worked well.
Prós: The room was great.
Prós: The staff was very helpful and friendly. The room was clean and large. Very nice for the price we paid. Will stay there again.
The only room available was a smoking room and the odor was extreme. The staff was less than helpful.
Contras: This hotel was difficult to work with on reservations and rooms. While My trip plans changed, the hotel staff were not helpful. Do not book this hotel if there is any chance of change.
Prós: It was generally ok
Contras: Kept Losing Power (Rain Storm) and lost TV Service
Prós: Moments after checking in, we were offered a ground floor room as opposed to our 3rd floor room which was our original choice. We jumped on it an d it was a great room.
Contras: The breakfast selections ran out quickly but the staff tried to keep everything up and running. I really have no negative comments.
Prós: The price was nice and the facility was clean. They offered a hot tub which the front desk stated "is working now" but I didn't have time to utilize it. We had to call the front desk on two occasions regarding the neighboring rooms and they seemed attentive.
Contras: There were people running up and down the hall and banging on the walls both nights we stayed. After calling the front desk they quieted down for a short period of time but we're loud again before long. Also the continental breakfast was lacking with only oatmeal, cereal, waffles, toast as the offered items. There were limited options and only 4 tables to sit and eat. The hotel represents itself as one that doesn't stay very busy. I stayed at this hotel when it was a Sleep Inn and it was nicer.
Contras: Linens dirty.. towels all stained.. shower control broken.. the room smelled bad when we walked in
Prós: It is cheap, but you get what you pay for.
Contras: My girlfriend hated it so I had to cancel the day we got there. They charge for one night if you don't cancel in advance. The building looks pretty rundown and the rooms aren't very modernized. Would be great if you just need a place to sleep but there are much better places to stay in Pinetop for a vacation.
Prós: LOCATION WAS NICE BUT SO ARE MANY OTHER HOTELS WITH BETTER SERVICE
Contras: THE LOBBY CLOSES AT 1030PM AND THERE IS NO SIGN INDICATING THAT THE STAFF IS AVAILABLE, YOU NEED TO USE THE PHONE LOCATED OUTSIDE. I PAID FOR 2 NIGHTS STAY ON A HOLIDAY WEEKEND AND WAS UNABLE TO STAY IN THE ROOM AS I HAD NO IDEA WHAT TO DO WHEN I SHOWED UP AND THE LOBBY WAS CLOSED. I HAD TO FIND A LAST MINUTE HOTEL WITH VACANCY AT 1130PM AND I WAS NEVER REFUNDED FOR THE 2 NIGHTS STAY. I WOULD NEVER STAY HERE AGAIN!