Hotéis em São Petersburgo

staff very helpful and went out of there way to accomodate any of our needs..service better than a 4 star

beds a bit uncomfortable

The staff was fantastic in both courtesy and smiles.

Location, facilities, cleanliness, service.

Did place twin beds together, rather than separated, but I didn't complain. Electronics a bit dated, and view of court yard mediocre.

Location is superb; staff are 5 star; lovely rooms. Particularly liked the cigar bar. When we mentioned that it was my birthday the piano struck up and staff marched to the table with a cake lit up. Very nice touch.

We weren't told in advance that one side of the hotel is under renovation and thus covered in plastic and scaffolding thus no view. Hotel arranged for us to change rooms but we had to stand on a table on the balcony to see the square outside.

nice, helpful staff

spartan

Clean, colourful, friendly english-speaking staff. Situated a little away from the center (but 5 minutes from a metro station, one stop to Nevsky Prospect) in the middle of "real life".

The room was great, the bed is very comfortable. The view at the restaurant on the top of the building is so unique and amazing. Location is good as well... St.Isaac Cathedral is 5-7 min. walk as well as Mariinsky theatre.

high transportation service

The hotel was modern with an excellent breakfast, spa facilities and pool. The rooms were clean and confortable. The hotel is in the center of the attractions with a English speaking friendly staff. The resterant served excellent food.

This is Russia and you have the some of the old Soviet attitudes still lingering but it is moderated by the customer driven attitude Solo Sokos is known for and with time will improve.

the saunas were the best on earth. The staff was great and breakfast very good. Not a five star hotel but a four except pool/saunas/Jacuzzis which were worth the trip and stay alone

Location in between Metro stop. Long walk to any transportation. Taxis were thieves

The staff is very kind and helpful The bed is comfortable Good breakfast

The bathroom is a little bit small

Very enthusiastic front desk and concierge - we couldn't have asked for a better experience on our first visit to St Petersburg!

hotel's location is great. staff is anglophone and willing to help. room was large and clean.

walls were very thin; we could here people next door talking. window of our room was up high and sealed so we neither could have fresh air nor see any view.

The location of this hotel is simply outstanding, a minute walk from Nevsky Prospect and five minutes from Admiralty/Winter Palace/Hermitage. Wonderful location, without a doubt the best part of staying here, however the hotel itself is a warm and comforting hotel as well, with an amazing Sky Bar on the 7th floor looking out over St. Petersburg.

Very conveniently you can order taxis through the concierge service and they will charge this to your room bill so you don't have to worry about stumping up cash when you need to head to the station or back to the aiport. However their fares are much higher than standard city taxis. As a comparison it cost us 700 RUB from the airport (17km) and 800 RUB from the hotel to the station (5 mins!). Much more convenient, however much more pricey.

The breakfast is great

The room was small

Work of staff - they were really respective, carefull, trying to help

breakfast in room - poorly served, oversaulted, wrong hot drinks

Nothing...

Good location!

Hotel needs for renovation, rooms are a bit old-fashioned! Not value for this money!

The location is close to the railway station, but anyway, rather far from all main attractions. Breakfast is quite various.

Terrible noise of air-conditioner made both of us, my wife and me have head ache. And even if we switched it off, nothing changed. Reception staff was a bit out of adequacy and not friendly. One evening we came back to the hotel closer to midnight and security asked for my room key, i shown it to him, after that he watched my wife in kind of strange way and asked her same question. Ok, maybe he just did his job, but don't they think it looked like meddling in my private life? Wasn't it enough to watch only my key and let us, tired and frozen after long walk go in our room in peace, without bothering also my wife? So, we had a very distressing impression then.

specially for business trips - breakfast should be erlier as 07:00AM

Check in was impolite.....but after that everything was fine and very polite!

Nice and clean, friendly staff, good location - airport bus stops by; 10 minutes to downtown by the subway.

Breakfast rather overpriced (~EUR 15); also the canteen is overcrowded during the breakfast time. Free wireless available only in the lobby.

Excellent, professional staff. Very courteous and helpful wit requests. breakfast buffet was splendid and with plenty of choices. The made-to-order omelettes were delicious! The room was clean and comfortable. This hotel is located to many excellent attractions and is a very good choice for exploring the beautiful city of St. Petersburg. Highly recommended!

Spacious room (for St.Petersburg), soft comfortable beds, LCD TV with numerous channels, wifi internet is quite fast, complementary drinks for guests

central conditioning that can't actually provide comfort temperuture during sleep (rather hot) and window won't open (no handle). Too hot blankets for current weather.

If you need a hotel fairly close to the airport, this is an okay option.

Check in took 45 minutes. They will try to impose a registration fee for $40!!! This needs to be done away with Park Inn. You are the only hotel i stayed at that tried to use this scam. Also, the rooms are small and very outdated.

Room was ok at the price offered and the nearness to the airport.

During sheck out the front desk forgot to give me my passport back and they could not find my receips from visiting the restaurant the night before.

breakfast

no

Still it is "huge" hotel you can get your own privacy as well. Quiet rooms

Sortiment of toiletries very limited, no minibar, rather poor breakfast. They did not find my Booking.com reservation.

Rather nice Sky bar on the 17th floor.

There is some smell on the first floor and red carpets.

Everything is ok!

One of the best hotels in S.Petersburg. The staff was very friendly. The room reflects the 5* comfort and was equipped accordingly.

The walk to subway (metro) is 10 min. The staff was very courteous. Breakfast was excellent. I did not try to use spa/swimming pool. Location for me was very convenient, but for tourism may be a bit far from the main sights.

I liked everything but the price.

breakfast was too expensive.

The bed and spa

The location!

Absolutely everything

nothing

Absence free Internet (Internet is payed by special card - it's no comfortable)

The hotel offers a very homely atmosphere.

Just the place and interior of the hall and room, they gave me after my request to change the previous one.

The girl on the reception was really terrible, unpolite to me in everything:in talking, in pose, in explainig the rules and for the other request with check-out. it took me 25 minutes to get the reciept.

I loved the color scheme and overall beauty.

Nothing

As always, good level from Marriott Hotels.Big rooms,excellent facilities,a very pleasant atmosphere in the restaurant.

There no shuttle-bus to the centre, or to the nearest underground station.

parking

Bath was nice. clean room

paying for use of laptop for internet.

Clean,quiet,friendly employee,good service.

The breakfast is too simple, I think. If this can be improved, it will be perfect.

The staff was very professional; the lady checking us in could work on a five star hotel. Location was excellent and the room was small but had everything we needed.

Adequate room size and furnishings for a 3 star hotel; the location is excellent, and the friendliness and helpfulness of the staff as well as their command of English are outstanding!

Thin walls.

Clean room

Noisy as next to the road

Warm welcome and always kind staff; room not too large but comfortable, clean, modernly furnished; good breakfast. Best as base for visiting the city or for business. No restaurant in the hotel, but some around it.

Very good localisation, nice service (generally), nice rooms.

Bad/very slow service in bar, additional (high) payments for concierge

Very nice location, good service; fantastic cuisine - greating to the chef!. As well very kind personnel

The rooms are very small, but cozy. Almost rooms are very sound-transmitting.

Excellent hotel staff, welcoming, very friendly and helpful! Round the clock free tea and coffee in the hotel's breakfast room. Clean, comfortable, great location! Free wifi in the room. We were very happy with our choice of this hotel.

It has an excellent service!

I like it it was really good close to everything difnetly I well come back , see I'm from Emraits we do have 5 sarts & 7 starts hotel so I know what i'm saying .

Nothing to say

The fact that the staff were friendly and helpful and the location was perfect.

Location and friendliness of the staff. Room was really large. We loved it. All the employees that we came in contact with, were very accomodating!!