I liked that it was a standard Hilton. Very clean and in a good location. The air conditioning did not work. Our rooms were 85 degrees F and the windows would only open 3 inches. But thst didnt matter as a/c would only run if windows were shut.Told the front desk the room was hot. They said a technician would look at it. Came back to room at night room was still hot. Not fixed ..no sleep. Next day complained again front desk called technician who said it was our fault! . won't govthere again 2 sleepless hot nights.
The Dedeman staff were friendly and helpful. The hotel is in a good central location, which was great for seeing the wonderful city of Sanliurfa. My friend, came to visit me while I was staying at the hotel and we were made to feel uncomfortable about this. In an international, five star hotel, I don't think this is fair or acceptable. We were made to pay extra for the room, which would never happen any where else.
Good hotel close to town, best beds on the holiday, most hotel bed are too hard. excellent pool.
I stayed just for one day at this hotel. Room was clean and comfortable. Breakfast is nice. If you are looking for a hotel just to sleep and get rest after a tired day then definetly you can be satisfied. It's not negative but reception staff could be more hospitality. The all other things were ok.
Very nice and beautiful hotel. Nice personel who speaks English.
Excellent location - on direct bus route from otogar and right in city centre.. Clean and welcoming; helpful reception. ---------
Next to City Hall （belediye）, easy to walk around Sanliurfa. Hotel staffs are friendry and good at English. Good condition Wi-Fi access.
near to shopping facilities
breakfast menu was good bed was very uncomfortable. reception staff could be more friendly towards their customers
This is a really well located, modern hotel which is very comfortable and within easy walking distance of major sites. it is well maintained and managed with good breakfasts.
Good bedrooms Street and shop noise on front side of hotel. There were 4 of us in 3 rooms - booked separately, and they did not seem to have all our Booking.com reservations - but accommodated us.
I booked a 6 bed mixed dorm via booking.com. I arrived at the hostel and was told that the hostel was overbooked. Turned out the owner had 3 ladies staying in the mixed dorm and promised them that no guys would stay there. So 3 of us guys had to sleep out in the courtyard (yes, the courtyard!) on sofas. Best deal of all was he charged us full price! He told us that all hotels were full and that we were out of luck. The courtyard was real noisy and I couldn't fall asleep until 2:30AM. I kept asking the receptionist to quiet the guests in the courtyard to no avail. I had a long drive the next day and was angry and nervous that I would be too tired to drive.