Localização do estabelecimento
Red Roof Inn Phoenix West, em Phoenix (West Phoenix), fica a uma distância conveniente de Maryvale Baseball Park. Este hotel fica na mesma região que Ashley Furniture HomeStore Pavilion e Grand Canyon University.
Sinta-se em casa em um de nossos 133 quartos com ar-condicionado e TVs LCD. Nos quartos, há programas a cabo e videogames para sua diversão, enquanto o acesso de cortesia à internet sem fio mantém você conectado. Banheiros possuem chuveiro/banheira combinados e produtos de toalete de cortesia. As conveniências incluem cofres para notebook e escrivaninha, e a arrumação dos quartos é fornecida diariamente.
Instalações recreativas, de spa e premium
Aproveite as oportunidades de recreação, como piscina externa, ou desfrute de outras comodidades, incluindo acesso de cortesia à internet sem fio.
Comodidades para negócios e outras comodidades
As comodidades presentes incluem balcão de recepção 24 horas, um elevador e café no saguão. Estacionamento grátis sem manobrista está disponível no local.
Beds were hard
I got a room here because it was closer to our training center in phoenix my wife was with me because she needs the attention and help she is in bed rest due to a high risk pregnancy ... I called to extened our stay 2 more days because of a change of our schedule so i did so called reception the lady named amanda said i couldnt pay over the phone to call customer service and pre pay and call her back with confirmation to avoid my wife being bothered ... I called pre paid the 2 nights at 9am at 12:15 pm my wife calls she had to go down stairs to be rekeyed when she gets there she is told she has to leave the room because i have to go in person and pay for the room in person i was in training of course i couldnt leave i talked to Amanda again and her response was if i didnt go the room reservation was no good i told her numerous times i was busy and gave her the confirmation number she didnt care so i had to leave my class and take my wife to another hotel she was very sick that afternoon due to the problem that was caused i dont recomend kayak to keep sending your slients to this place unless they change staff members
I loved the proximity to everything. The room was nice. The staff was great.
My ac unit wasn't as cool as it could've been. No big deal, the room was cool enough
The ONLY thing I liked was the facility itself.
The staff was beyond awful, as if we were an inconvenience to them and we never asked for anything at all. Simply checked into the room, and checked out the next afternoon, and went to the Holiday Inn down the road. When fist entering the lobby, there was a very upset guest shouting to the girl Amanda at the front desk and her manager a female standing behind her employee and arguing back with the guest. Instead of solving his issue, I watched in disbelief as this guy really wasn't asking for much, and after he gave up on trying you could see the exhaustion on this poor guys face, he kindly asked them for a garbage bag for his laundry they told him to go buy his own. Then on checkout same thing I went down to give them my key and I'm witnessing another guest yelling and police were being called and once again it appeared from what I heard that this man was in the right. He had his family with children and grandma standing outside the building while fighting inside with the staff. At check out I made the obvious comment, and mind you I was not rude or mean about it in Amy way, I even stood up for her at one point when the customer called her a name but anyway, that I've never witnessed so many upset customers in such little time, the manager herself quote on quote said, if you don't lke it there's plenty of hotels in the block to go too, I said wow, that's actually exactly what I'm doing. It was my very first time staying at a Red Roof Inn and definitely the last. I do NOT RECOMMEND THIS HOTEL TOO ANYONE, BUSINESS OR LEISURE. IT WAS AN AWKWARD AND EXTREMELY UNCOMFORTABLE FEELING APPROACHING ANY STAFF MEMBER. They had landscapers outside at the time that I'm sure are not employed by Red Roof Inn and,even those guys while I was loading my car commented on the staff in a negative manner and another guest (African American) outside smoking at that moment, overheard the landscapers and agreed and said he felt as though they judged him but was too tired to even try going anywhere else so he simply stayed there. THEY DO NOT DESERVE YOUR BUSINESS AND,THIS GOES OUT TO ANYONE AND EVERYONE. I am actually writing this wile staying at a motel 6 rigt now as I write this and paying much less, getting treated like I'm cared for and appreciated yet I pre-judged the motel 6 at first.
The location was in undesirable location as a single female travelling alone I felt uncomfortable, I ended up staying with a friend at another hotel because I did not want to stay by myself there.
The front desk staff was great at both check in and check out. The security man was very nice also.
Exactly what we expected. Clean room and friendly staff. Will stay there again
2 towels?? cmon man!!