Hotéis em Parañaque

Prós: location, staff and rooms

Contras: All of it was GREAT

Prós: Service, cleanliness, quality, safe & convenient

Contras: Quality of food & no coffee supply in the room

Prós: Seriously, everything is top notch. Have only had one complaint in the numerous times I have stayed there.

Contras: they don’t explain breakfast hours at check in so we missed on that one day by “two minutes”. They sat us and then told us we were too late and would have to leave. In the elevator we both looked at the time on our phones and saw we still were early enough. hotel gets a little pricey at times so there are many options in the area who provide excellent stays as well.

Prós: Room was clean and comfy, had a sink which was helpful when washing baby bottles. Across the road from greenbelt and lots of restaurants near by. Great value for money.

Contras: Tried to check in earlier but rooms were not available and was told to return at 2pm. Went back at 2pm however was told only one room is available. Had to get supervisor to double check as incorrect info was given. They also asked for different deposit amounts (travelled with other people and each family were asked for different deposit payment, not consistent)

Prós: The hotel is elegant. The staff is very attentive and helpful. The location is a quiet section of Legazpi across from Greenbelt 1.

Contras: Nothing.

Prós: Room was clean and big. Good service.

Contras: Security checks upon entrance are quite annoying. Consider other forms of security check other than pat down every entry.

Prós: Clean and staff

Contras: Over priced

Prós: good room, excellent location.

Contras: Everything was good

Prós: I enjoyed the breakfast selection - esp. the baguette. The fresh orange juice is also exquisite. Overall, not too overwhelming, but just right.

Contras: Please provide bubble bath, in addition to bath salt.

Prós: The junior suit room my family of 3 stayed in, good size, lovely decor, exclusive, separate pool.

Prós: Every thing is perfect

Prós: I visit Manila frequently and stay either and Shangri-La and the Fort or Grand Hyatt, both at BGC. If these 2 hotels are contemporary modern 5-Star, then Raffles at Makati will fall under the aristocratic and elegant 5-Star category, oozing with class and grandeur. We stayed for 1 night at the Raffles Junior Suite. The staff at Raffles treated us like they really valued us. The complimentary high tea at Raffles was exceptional. I got a sense that for the folks at Raffles, running the hotel is not just about running a business - they treat it like a work of art. My wife and I enjoyed the experience. Excellent value for money.

Prós: Great breakfast buffet Really comfortable bed Nice staff

Contras: Nothing

Prós: Great staff lovely rooms

Prós: Everything was just awesome. A five star hotel with five star service, food and location.

Contras: However, it does not match the extra service and amenities that Raffles Singapore offer. No Singapore Sling as a welcome drink for guests....we were spoiled by Raffles Singapore : )

Prós: Pool area and the one staff member there was nice. Oh, and the food was top notch. Aside from that, and the facility, I was not impressed. Mostly just frustrating.

Contras: They told us "no" way too many times for any place in the hospitality industry. To be fair, we're not that needy. They're just a bit too strict for their own good. For one, they refused to give us free wifi access until we had reluctantly signed up to be part of the Hilton rewards club. Also, if you like to enjoy the occasional smoke, this place is similar to a hospital in that you will be told to move elsewhere if you're not in the one place they allow smoking.

Prós: Beautifully designed hotel on Manila Bay. Depending on the room not always the best view but the rooms are comfortable and the staff are great.

Contras: Everything is an additional cost. Even printing out a few sheets of paper.

Prós: We're world travelers and I must say Conrad is one of the nicest hotels we stayed at.

Prós: Amazing location with lots of restaurants and attractions nearby. The pool was superb and the bars and restaurants were great

Contras: The hotel charges extra for WiFi which simply annoys me silly when you pay top rates for hotels like this. It would also have been helpful for house keeping to explain how to open the windows and blinds with some cleverly hidden James Bond style switch where you’d last expect it.

Prós: We love the rooms. The space is just enough for us. We liked the big beds and sofa so much that we’ll surely stay at Conrad Manila again. And also, the easy access to the Mall is very convenient.

Contras: Hmm...we haven’t tried during our stay but probably the access to the pool. That we have to pass by the lobby.

Prós: Location, view

Prós: stuff toy,

Contras: the mini bar is a high-way robbery. it's a bait to get more money.... poor reception (the place not the person) wherein it was a suite or executive king.... Try Novotel's in which it is situated at the 23rd FLOOR,,, not user-friendly stuffs

Prós: Everything.

Contras: Nothing.

Prós: Gym, steam and sauna are well maintained.

Prós: It was clean and was pretty close to everything. The staff was very nice and helpful. The tub is great in the CR.

Contras: There are additional fees. I booked through kayak under the impression the room was going to be about 160 a night but it ended up being about 200 bucks a night after other fees. I also booked a king room but got a double queen room which made the stay a little bit less comfortable for my girlfriend and I.

Prós: Excellent Staff

Contras: VAT and service charges for EVERYTHING!

Prós: We lived it and can’t wait to come back.

Prós: Amazing service and city views. Fantastic swimming pool.

Prós: The room design and amenities all complete!

Contras: Its perfect!

Prós: Cleanliness, staff are courteous. Location is great.

Prós: The luxury, it’s location, the comfort of the bed, the staff.

Prós: Great Service , Great Rooms , Great Location , Great Rib eye

Contras: Nothin really

Prós: gym opens early at 6; and nice change a breakfast menu and not a buffet! Friendly and helpful staff. Good restaurant open all day attached to hotel.

Contras: only downside lobby is small and there is no business centre if you check out early and need to work a little..

Prós: The one bedroom was a good size. Very clean. Staff extremely friendly and accommodating- always smiling and helpful.

Contras: The jacuzzi was not working 100% - some jets weren’t working anymore. However, this was a minor thing as we still used it anyway.

Prós: home away from home

Prós: Very friendly staff - great facilities. Lovely pool. Laundrette came in handy after several weeks travelling.

Prós: The room is complete with kitchen, utensils, water, a dining table, a couch and a nice view of the city.

Contras: The TV was not a smart TV. Couldn't play netflix. The beds were too small even for a single person. There's a foul smell coming from the bathroom (must be from the pipes? drainage? ) My parents didn't like the breakfast. For the room price of 7k+ , breakfast was not that good. Super disappointed. Can't even order food from the restaurant past 2pm. The parking was all the way up to the sixth and seventh floor. So hard to use the car when you have to go round and round up to the 6th /7th parking floor. Couldn't even use the PWD slot (with my 83 year old passenger ). Also, my mom accidently left a 700 peso bill inside one of the drawers ( not that big of money) but no one even called us to return it. ( But, again, it's our fault we left it and no one returned.)

Prós: The hotel was luxurious and worthy of being a five star hotel. We were very pampered and its a few minutes away from the major malls in the area.

Prós: Yes the extra bed is comfortable

Prós: We stayed 3 different times within 3 weeks in this hotel (we went out of town twice between stays). First of all, the service is impecabble. The staff is very warm and welcoming. The location next to 2 huge malls means the availability of many restaurants and retail shops and services. Being a fairly new hotel, the interiors are very nice and clean, yet it feels homey. I totally felt comfortable here and would go back and highly recommend this hotel to others.

Prós: Rooms are great, we love the great big windows giving us a great view of the city and the pool.

Prós: Very accommodating and helpful staff. Large, clean and beautiful rooms. The pool is great and the whole property is classy.

Prós: Great service Nice room Excellent breakfast buffet Nice atmosphere at Long Bar.

Contras: 2700 php for car to airport? Must be a compromise between this and a local taxi at 200 php.

Prós: Nice big bathroom and a lot of closet space for those staying for a longer time.

Contras: Traffic in lobby area.

Prós: The hotel is centrally located at the heart of Makati. It was close to my appointments during work hours as well as good restaurants and the malls where you can head off after work.

Contras: Maybe the towels and the robes need replacement.

Prós: Beautiful hotel and great amenities. The best part of the hotel is the people there! Amazing staff that’s so accommodating, friendly, and always greet you with a smile. They were super helpful when I had questions navigating the area, arranging transposition, and making sure my stay was pleasant.

Contras: Difficult to initially find the driveway/entrance when traveling there for the first time from the airport (I had to take a taxi since I missed the hotel counter at the airport.)

Prós: The place is clean and up to date

Contras: There noting to dislike

Prós: Location & facilities

Contras: Nil

Prós: Location

Contras: I had the worst experience they give me a room has like a drainage of waters itfeel like you are sitting in a bathroom I talk to them they did not do anything I really having a bad time with them. I had conference call internatonal it was bad. I will never stay again unless everything is fully booked then I'm forced to go to this hotel I feel bad that this management did not take care of their hotel. I even told the management when they came and they talk to them that I would but it in booking everything happened they did not seems the care.

Prós: Great casino ambiance and professional staff, nice, safe and comfortable rooms and amenities. Convenient free enter net wi fi and free shuttle service from and to the mall and other destinations

Contras: The SPA is nice but massage service is way over priced . The TV channels had a problem which was not fixed during my 2 stays in a period of 6 days then my other stay for 2 days 12 days later

Prós: Our arrival was very nice from the bell boys to the check in counter, then too the club for our final check in the staff was very relaxing to talk with. Availed the morning breakfast just once but, the food was very nice and fresh eggs to order. We enjoyed the casino area very much NO problems with that area. The food court was unbelievable we enjoyed all the restaurants. The pool area was very nice and pleasant. Thank you too all the staff in the club lounge area for all assistance and the house keepers who always checked in on us..

Contras: N/A

Prós: The room was spacious ,very clean ,the service was impeccable ,everything in the hotel was well done .

Contras: Nothing.

Prós: Clean, comfortable

Contras: Price over rated

Prós: Awesome view, clean and comfortable beds, spacious room and toilet has bidet!

Contras: Kinda pricey but was compensated by an awesome view and comfortable facilities. Price does not include breakfast yet.

Prós: We stayed for 1 night so we could be closer to the airport for the following day's early flight. Location is great and the amenities are great. Love that we were entertained at the casino.

Prós: everthing

Prós: The hotel amenities were above average. The suite we stayed in was clean although I had to ask a 2nd time for a non smoking room. The hotel pool was a big hit with the kids but the buffet was priced a little high for the selections available. The staff was really friendly especially the front desk (kudos to Jen).

Contras: We originally had three room reservations the first week we arrived. Three adults got sick and therefore we're unable to make the trip with us so we had to cancel/rebook the third room. Paid cash to upgrade to the deluxe sky tower suite for us to check in the day before our flight which was a week after our first stay. When we got home, there was a charge for the 2nd stay. Called my sister in the Philippines and we had to be on 3way conversation with the manager who swears that there were no charges but just a "hold" for the incidentals. Right now we are waiting for a resolution from them which could take 7-14 days according to the manager on duty.

Prós: Everything. Except the rooms are beginning to age

Contras: Rooms need refit or refurb

Contras: Convenience

Prós: The Resident's Club is great value for money!

Prós: Pool, staff, location and also got a great coffee (unexpected).

Contras: Rooms were a bit tired. Better sheets would have been welcome.

Prós: Everything

Contras: Nothing

Prós: Convenience w

Contras: Wi-fi is weak

Prós: I had forgotten to pack my running T-shirt and shorts when i checked out. I only realised when i was already in a cab to another city. I called the hotel and told them that I had forgotten the T-shirt and shorts and if they could kindly keep it for me as I was coming back to Makati a few days later. When I went to collect my T-shirt and shorts, they were washed and nicely folded and packed for me. This was definitely a gesture that was not expected and a welcome surprise. Thank you New World Makati!

Prós: Very good centralized location; security was very good and staff very courteous and attentive; room layout was perfect for me and my family, considering the amount of luggage we had. They also gave us a little'upgrade' on our return stay.

Contras: Room needs a little updating.

Prós: Location, good accommodations and opportunity to upgrade to club level on check in. Great restaurant and really enjoyed club level benefits.

Contras: I was bery pleased with the booking.

Prós: Excellent service and very well maintained hotel. Great location next to shopping and restaurants at Greenbelt and Glorietta malls.

Contras: Minor quibble, but noticed that the showers did not seem quite scrubbed down at the creases. so you can start to see the age. Not quite mildew, but the only thing that keeps it from being perfect.

Prós: Very clean room and the location is great for shopping, dinning and nightlife.

Prós: Location; positive attitude of staff.

Contras: Way over priced. Dusit Thani is much better for less money.

Prós: Everything! Especially with the power plant mall being easily accessible to hotel guests! Out of all the hotels we stayed in while on our trip, this would definitely be a favourite!

Contras: If I was going to complain about anything, then it would be wishing there was more Filipino food available on the menu attached to the restaurant. Also hoping they would lighten up on the dress code so we can enter the cafe in flip flops for breakfast.

Prós: Location is excellent. Walking distance to Powerplant mall and restaurants. Staff extremely helpful and friendly.

Contras: They placed us in a smoking room and the previous guests obviously smoked themselves to death because the apartment reeked of cigarette smoke. We had children and young adults with asthma so this was very bad for the health.

Prós: Me and my family love the 1 bedroom suite because it is our "home" away from home. The set-up is perfect since some friends also came over for a pre-Christmas get-together. We also didn't worry about running out of food and drinks since the mall is a few meters away. Staff was also very helpful. Thumbs up!

Prós: The room was clean. The place was accessible to powerplant mall.

Prós: Nice and big suite. All needed was there.

Contras: My wife was stopped at breackfast because she had sandals (of a top Brand) while dressed in long vest. She was forced to go back to change. Ilarious..... The day after, 3 guys were in flip flop....... and with shorts and t shirt. The breackfast room is too small and not sized for such a structure.

Prós: The staff at the reception are very friendly and helpful.

Prós: Holiday Inn was nicely located as is was right in the middle of Makati and attached right next to Glorietta shopping mall. The room was great, facilities were great and the staff were great. Would definitely recommend Holiday Inn to families and friends and would definitely stay here again

Contras: N/A

Prós: The hotel was nice and everything was practical, very business like. Much more my style than the Mandarin Oriental.

Prós: This is the best hotel in the area if price and location are your priorities. It is built next to the new part of Glorietta.

Contras: Elevators are slower than comparable hotel elevators in the area.

Prós: Access to the mall without having to go out of the building.

Contras: Allotted Parking Slots for Holiday Inn was difficult to find. I always got lost. In contrast, Ascott Parking was easy to find

Prós: Location excellent and safe, with direct access to shopping centre

Contras: Sauna facility not up to par. Old towels. No grooming kits.

Contras: I checked in with my wife and 2 kids and specifically requested for 2 double beds, but they gave me a room with 1 king bed which does not suit. It took time to sort things out. When an available room was ready, the bellboy took a long time to assist in room transfer, so decided to pick up the key from the reception and transferred my luggage personally.

Prós: Location location clean. Efficient housekeeping ironing board and iron on the room space and buffer breakfast

Contras: 6 Elevators and only 1 works at a time

Prós: This is my 2nd stay in this hotel. I love the location, staff , the bedroom. Staff are very attentive.

Contras: No play area

Prós: Loved the location, the grandeur to a certain extent, Employees were courteous and helpful especially Kevin at the Concierge was exceptionally helpful and professional each time we needed something. Breakfast was nothing exceptional in its class. This was the minimum expected.

Contras: Facilities are ageing and in certain cases a bit inconvenient to use - for example separate bathroom mixers. If they were gold plated and had classical look, one could appreciate the emphasis on maintaining the classic look. But they were just ordinary and modern contemporary design and functionality must take lead over old impractical design.

Prós: It is very neat and all staff make you feel special & well treated and served. I love the choices/variety of food at the Circles. The location is very close to the commercial & business center.

Contras: I like everything....

Prós: Outstanding breakfast selections and quality. Staff most helpful and very professional.

Contras: N/A

Prós: The staff are very friendly and helpful

Contras: All the rooms are non smoking rooms as of now. I think I was given a room which was once a smoking room because there was a tinge of an odor in the room

Prós: Impressive customer service

Contras: Lost my iPad in the room

Prós: Beautiful hotel and so comfortable

Contras: Just missing hospitality of a 5 star hotel

Prós: Location

Prós: Very good hotel with many things to do right there! Good and spacious room!

Contras: Too busy during our stay

Prós: Great rooms, we got to really relax and enjoy the weekend.

Contras: The smoke coming from the casino in the lobby was intense.

Prós: The room was very spacious and clean. Great amenities. Good Buffet dinner. Connected to shopping centre and restaurants. Free shuttle to Mall of Asia. Helpful staff.

Contras: Lobby is right next to the Casino so it smelt like smoke. Check in took longer than it should of. Drone had to be held in storage as it was not allowed in hotel premises.

Prós: We like the location. The Ayala Mall is just across the road. It's a huge plus. Also, having a Casino nearby is a bonus.

Contras: I cannot think of anything.

Prós: Being closed to everything such MOA and shuttle services. Staff vert helpful.

Contras: Yes! bed sheets under pillows a lot of hairs.

Prós: Security

Contras: I didn't like the bed that doesn't have flat sheet under the comforter

Prós: Amenities, excellent WiFi-coverage and mall food choices,

Contras: Housekeeping/Front desk is slow and didn’t clean room even though I phoned it in to the front desk hours in advance. They were slow to deliver towel replacements after I complained that room was not cleaned.

Prós: The service at the reception was amazing. I had an upgrade and it was phenomenal. I’d definitely come back again.

Contras: The breakfast at the lounge doesn’t have so much variety. I ordered something warm, the staff said she’d bring it to my table, I waited but didn’t came.

Prós: The overall location which is cliose to the Airport and the Casino on the property...

Contras: No..

Prós: Great room

Contras: The room ceiling started dripping at 1:30am, engineering brought in a vacuum to clear the water which disturbed my wife's sleep. I called front desk to extend my check out to 2pm. Check out experience was definitely not 5 star standard. My name wasn't mentioned at all and no assistance with my luggage.

Prós: Area and its accessibility to other restaurants and casino.

Contras: Since it was Christmas day, there were a lot of people checking in. It seems that they were not fully prepared and under staffed. Poor check in - I was with 3 senior citizens and they barely have seats to accommodate waiting guests; also even if there was a request for an early check in, they were able to provide us a room only at 3 PM. Poor valet service - they were under staffed, so guests checking out had to wait for a good hour just to get their cars again. Food at The Cafe Buffet was also so-so. Some were already cold, and we had to wait for 40 minutes in order to get our bill. All in all, very poor service. We will definitely NOT go back on a holiday.

Prós: Very convenient. Friendly helpfull staff. Very accommodating. I Love The location and ALL The amenities. Restaurants are a Little bit pricey and their staff can be rude st that Korean restaurant but I had a satisfied stay.

Contras: The restaurant staff and the manager at that Korean restaurant on the upper ground are very rude and very discriminating.

Prós: Location

Contras: Needs some updates to make it a better looking room.

Prós: Loved the location. Easy access to resto and walkin distance to the mall. Nice big rooms too.

Contras: Booked the first night through booking.com for my sister and her family to stay in their first night. Was supposed to be paid already via cc while i was in the Uk. But apparently, since the name was different( name from cc vs name of the guest), they denied the payment days before checking in and a week and a half after i have booked the hotel! I arrived 4 days from the UK and i was still jetlag when I received the notice thru email. I called them the day after and the front desk was no help at all. She told me to come over and settle the payment or i can give the cash to my sister. Imagine my horror of dragging myself to the hotel even at my current state of jetlag. I found it really unprofessional that no help was offered or other means of assistance that they can do. The lady on the phone told me it’s already too late to give the third party authorisation because it will take 5-7days clearance or something. When i went to the front desk to pay, i spoke to their officer on duty and asked what happened. This could have been prevented if they have charged the cc since my transaction was non refundable. And to add to my concern was the fact that i wanted to give that stay as a gift to my sister. So i was very disappointed that I had to come over in person just to settle the problem. If they have flagged it earlier, it could have been resolved outright.

Prós: Location and staff.

Prós: Staffs are helpful and very accommodating. Receptions are very pleasant to talk too.

Contras: Room not ready when we arrive Missing towels and some toiletries Carpet is very dusty As I always check in to your hotel I notice cleanliness is not the same as before. The breakfast buffet is not the same as before with more choices, less food now. Clean room and dinning is I and my family after.

Prós: Ascott has been my favorite in Manila. Always a comfortable stay with them as the staffs are all very friendly and flexible.

Prós: service, facility, location, rates

Prós: Location

Contras: Needs update. The towels looks very old and dirty looking.

Prós: The folks at the Ascott were super friendly, from the front door, to check in on the 6th floor, the restaurant was very good, staff attending to the room all were outstanding. Have been coming to PI for 10 years 20 plus trips. 1st stays were at New World, last 6 years have been at the Dusit...price/value was better in comparison than both of those hotels...we were in the old wing, rooms were spacious, we did check out the newly remodeled wing and it is newer for sure...the location next to Glorietta was great and only a 12 minute walk thru the mall to get to the Greenbelt Mall and theaters. We will be staying at the Ascott from now on. PS loved the pool area and the Jacuzzi

Contras: There was nothing to complain about at all

Prós: Location

Contras: Ascott could not locate my reservation even when given my confirmation number and booking agents number. Front desk did not know what to do, they wanted to charge me double my original paid reservation and credit my paid reservation when it came through.....WHAAAAAT! Very late and tired, no one offered to make it right, front desk seem to have attitude. I finally called Kayak and had them locate original reservation which was faxed to front desk. Front desk calls me to tell me they have fixed it and I clearly told them... I FIXED IT BY CALLING KAYAK...which is something they should've done in the first place!!!!!

Prós: We stayed here only because we missed our flight and the Holiday Inn was full. We wanted to stay near the popular shopping areas (Glorietta and Greenbelt). The location was excellent and they upgraded our room so we had a washer/dryer, kitchen and separate bedroom. This was perfect because we desperately needed to do laundry and didn't want to spend extra money on laundry service. It was also nice that we could cook our own meals and didn't have to spend a ton eating out and the Landmark grocery store was only a short walk away.

Contras: We will probably not stay here again because they allow smoking in the rooms so once we made it home, all of our clothes that we just washed smelled like cigarette smoke. The worse part was the little ants that crawled around the whole room even the dining room table. We noticed it the second day there and had all of our luggage on the floor so we were paranoid that ants got into our luggage. We even found some crawling in bed with us. We were very ready to leave.

Prós: Roof- top pool and Bar

Contras: Elevators were far too slow. Too many floors and not enough elevators (lifts).

Prós: This hotel always gives very good to excellent service. They are professional. I had a junior suite but for me the other rooms offer more value for money. Didn't see much difference.

Contras: Not too much information on the area. Should maybe offer more information for tourists.

Prós: Nice clean newer hotel!

Contras: Like most hotels in Manila Area , they are starting to charge a premium like they are New York or Paris ect! It's still the Philippines but poeple are coming and paying these prices so I really can't blame them! I just don't see it, coming here the last 15yrs! the traffic is impossible, so plan on walking!

Prós: The location is good. the Staff was very nice and helpful. It was the night of the eruption of the Taal volcano and the staff was exeptionally kind and helpful to all the visitors, many who had to return from the airport due to the cancellation of all flights. I am gald that is where i spent the night of that cheotic occurances.

Prós: Love the location

Contras: Seems like it could use more elevators. Can be very slow when and event is going on.

Prós: Location near all. Friendly staff. Good breakfast buffet. Rooftop bar/restaurant and pool are great.

Contras: Nothing.

Prós: Great spa, casino and some really good restaurants at City of Dreams, pleasant view (if you get a Pool View room), comfortable robes

Contras: Check-in was delayed, breakfast buffet selection was small, not much around the area unless you take a car

Prós: I like the place. Been here for many times already.

Contras: None.

Prós: Service, staff are very helpful and always available

Contras: Courtesy birthday cake was Not not delivered on time

Prós: It was a relaxing stay. Pretty close to the airport.

Contras: Limited restaurant. Need to order food thru GRAB during our stay

Prós: Access to so many shops and restaurants as well as terrific food in the hotel

Contras: The hotel charge me 3900 pesos for a 10 minute ride from the airport. Friends took a taxi and there were four of them and it only cost 1800 pesos. I had six items of laundry done and was charged over 3000 pesos I felt it was adversarial at best..

Prós: I liked the room with view

Prós: Dream play

Contras: Paid$--- taxes included for a view of a room with old dingy apartment , house rubble, and building construction. I flew in and arrived at hotel midnight and had extra day reserved and was aske if would like to stay same said yes not knowing the view I had

Prós: My kids enjoyed the room and facilities. The staff were very warm and accommodating, made the stay more comfortable. We will definitely come back. Thank you for a memorable bday for my 14 year old and the best way to welcome 2020.

Prós: My family and I were able to enjoy our stay despite some glitches upon our checkin. Duty Manager and staff accommodated us well. We were given a complimentary late checkout. Would love to return for a longer period next year.

Prós: I love everyrhing

Prós: breakfast was delicious

Contras: checked in at 6pm instead of 3pm because the room was not yet ready

Prós: The bathrooms are great!

Contras: Very satisfied

Prós: My room and view

Contras: Checking in ,room was not ready at 2 pm

Prós: My first impression was that the staff are super friendly and always smiling and accommodating to guest requests. I expect this from a hotel like Sofitel and it didn’t disappoint! So well done to the staff! The amenities, including the outdoor areas and pool are really nice and relaxing, especially the seats and cushions along the bayside area. The interior has a luxe and ‘manila’ and french vibe to it, which was also great. We opted for breakfast inclusion - and it was a great experience. Food was really delicious and authentic; and a must-do if you’re staying in Sofitel! The rooms are standard with fairly outdated design (we had a King Room with Bay View). But the beds were comfortable and the bathroom was clean and spacious. Balcony area was okay - mostly view of the pool with a glimpse of the bay and the city on either side.

Contras: Only downside is it’s not close to anything, although I believe they provide free shuttle to MOA. Other than that, it’s in a pretty isolated area, not a lot of walkable attractions. Although everything was generally clean, we did find stains inside the blanket cover (the quilt inside), which was a little bit off-putting.

Prós: Room and living room.

Contras: My deposit of 3,000 pesos was not refunded right away after our stay.

Prós: Spiral buffet

Contras: Before club millisime is open to kids but now it is restricted. How can a family enjoy the club if they restrict other family members.

Prós: Stayed at hotel after Christmas 2019, 2 night stay. Location was great- plenty of places to eat within walking distance. If you're into shopping, there is no shortage of that either. Clean, large rooms for a hotel.

Contras: The view from our room was just OK (17th floor).

Prós: Good service. Clean rooms. Spiral restaurants dinner buffee is excelent.

Contras: For a 5 star hotel the temperature of the shower changes a lot. Hotel had arranged some kind of music festival and it kept us awake until 11.00 PM. We had an early flight so that was not so nice.

Prós: All the staff were great! Special shoutout to Aira A. at the Spiral restaurant who took very good care of us whilst we were having dinner. She went above and beyond her work and made us feel like we were dining with friends.

Prós: Comfortable room and kid friendly play place. Very relaxing view as well and accomodating staff.

Contras: Food is too expensive.

Prós: value for money

Contras: they allow smokinh in the hallways, staff are slow when called

Prós: Staff are wonderful. We have a server and he was wonderful, he went out of his way to make our stay special.

Contras: Our room 1123 was deteriorated. The blinds in the bathroom is all bent and the rain shower was not working good, no water pressure at all. I am a bit disappointed cause I have stayed in many Sofitel before in different countries and I was always pleased

Prós: The quality of service unparalleled Loved breakfast

Contras: Serve wine on 10th floor with lunch

Prós: Cool place, there is a bar in the swimming pool and that was a lot of fun

Contras: Bait and switch. A lot of extras that wound up costing more than the room itself, it was a huge rip-off. Breakfast, evening perks, etc.

Prós: Great location as it is near the malls. Great selection of breakfast dishes. I liked the friendly and courteous staff, especially the guy who served us taho.

Contras: Nothing really.

Prós: Great location. Nice room. Beautiful lonby. Professional staff

Contras: I specifically requested twin (2 beds) but at first given double (king/queen). I had to go back to registration to correct the mistakw. It was resolved quickly. The breakfast buffet was surprisingly poorer than expected.

Prós: great hotel very good location Clean and comfortable

Contras: -

Prós: Great breakfast , great location

Contras: Furniture and carpet need updated

Prós: not to far to airport and closed to main city specially shopping center and night out places

Contras: expensive hotel transport

Prós: Xmas display was beautiful. Breakfast & staff excellent.

Contras: Bathroom could do with updating.

Prós: The excellent service in all services they offer

Prós: The nice smell in the lobby

Prós: The staff was amazing and friendly.

Contras: For the price of the hotel, I think including breakfast would be nice. We are offered a breakfast at many, if not all of the three star hotels. So it doesn’t make sense to me that you charge almost double the money but offer less as far as breakfas

Prós: Conveniently located and breakfast buffet

Contras: Provided with twin bed instead of queen bed

Prós: Room is tidy, good customer service, facilities good and buffet breakfast is superb and satisfactory service.

Contras: 1) Bathroom bench and shower floor on the sides has rusty, blackish stains that requires a bit of cleaning and apply sealant 2) additional bed not fully covered as bed frame and where you put the matress can be seen. I feel not lying on the bed as the matress is only covered by beige flanelette that it looks stainy. I'm expecting white linen with flanelette.

Prós: Location

Contras: Beds and rooms are small. Bellboys are a bit slow to assist