Hotéis em Memphis

Prós: Our room was on the 10th floor, on the Mississippi River side of the hotel, so we have an absolutely FABULOUS view of the sunset on the river. It was phenomenal. We were celebrating my mother's 80th birthday. Everything at the hotel and all the employees with whom we came in contact at the hotel were wonderful. It was a perfect weekend.

Prós: Nothing

Contras: We booked our stay 8 months ago when we arrived at 11 pm we called to tell them we would be late we even payed a Peabody hotel town car to pick us up at a train we were told they did not have our room we had all are needed info from our booking 3 people checked in beside us while we waited 20 minutes to talk to manager we were called to back room and treated like we did something wrong one person in lobby even said wonder what they did manager was rude and over bearing tried to tell us we were rude because we did not want to go to another hotel but we had to it was 11 pm we found out from desk clerk at this hotel that the Peabody has a common habit of over booking and sending us away with 8 month ahead booking the people who got rooms at same time we checked in were part of a group shame on you Peabody for your treatment of guest! What makes it worse is you do it all the time

Prós: Lovely historic hotel in an ideal location. Walking distance to the Mississippi River, to Bealle Street and many good restaurants.

Contras: It would have been nice to have a list of activities in the hotel when we checked in. We found out too late that there is a happy hour on the roof during sunset... and the roof has a beautiful view.

Prós: Great location. I remember going to the Peabody with my grandparents when I was a child and it's a classic. Loved motion sensor lights below the bedside tables to help direct me at night. Nice room, in general.

Contras: I attempted to check in at 3:15. First, there was no record of my stay for that night . . . they had me booked for Sunday instead of Saturday. This may not be the hotel's fault. The staff was nice and they fixed it, but then I had to wait THREE hours to get in my room. I had somewhere to be, so this involved leaving my luggage on a cart in the hotel and hoping for the best. I was pretty miffed. I complained when I was in the lobby bar getting a drink, though, and the nice server (manager?) took care of my bar tab, so that was nice. Apparently it was an overbooked weekend. It was definitely chaotic.

Prós: The staff at check in were wonderful.

Contras: I was told during check in that breakfast was included in the rate and when I checked out I was charged. When questioning the charge the young lad behind the counter started arguing with me and blaming the charge on using a third party and was condescending.

Prós: We were there during the holiday season & the lobby was so beautifully decorated with a huge Christmas tree, gingerbread village, & holiday singers. The room was very quiet, clean, comfortable. The bathroom however is TINY. You literally have to straddle the toilet to use the makeup mirror. The staff was super friendly. The sit down restaurant off the lobby was absolutely delicious & very reasonably priced. My only disappointment was that I had made my reservations months ago & others in our party who had made reservations directly with the hotel last minute, got a holiday deal which was much cheaper & included breakfast.

Prós: The bed was comfortable and clean. Bathroom was clean.

Contras: The shower head didn’t have a good setting for the showers I like to take.

Prós: Beds were comfy, staff was friendly and helpful, Ducks are SO CUTE.

Contras: Hotel restaurant was extremely disappointing for the price.

Prós: Every single staff member was informed, diligent, kind and respectful. They all went out of their way to make out stay amazing!

Contras: Loved everything!!

Prós: Very central and convenient location - many historical sites, restaurants and bars walkable from the hotel

Contras: Awful service all around - room service, cleaning staff, lobby bar, etc. All provided VERY slow service (i.e., did not turn over our room until almost 8pm at night, never provided clean towels despite calling twice, room service took almost 2 hours despite being told it would be less than an hour). Repeatedly told incorrect or wrong information (i.e., asked about where to buy a tshirt that we saw in a case in the lobby and was told the store doesn't exist, even though it's around the corner from the hotel, was told check out was 11am but it's 12pm)

Prós: Always love the service and romantic atmosphere with piano playing in the lobby.

Contras: kayak charging a $77 booking fee.

Prós: I love the staff and the location.

Contras: I wish they had more amenities

Prós: Free parking in a densely developed city

Prós: We were very happy with our room and enjoyed out stay. The fact that we were so close to Beale St was a plus.

Prós: Nice hotel with a friendly staff, perfect located for every tourist

Prós: The location was great, right next to Beale street. Staff was very friendly and helpfull. Rooms were clean.

Contras: no

Prós: Very Clean, great location, free internet access & complimentary breakfast were the highlights.

Contras: It's wasn't so much the hotel's fault but the taxes were rediculous which I assume would be the same in all hotels in the area. Slugged 2 sets of taxes which amounted to over $25 a night.

Prós: Great location, good facilities & professional, helpful staff. Room was good sized and bed was comfy. Large bathroom was a definite plus.

Contras: The breakfast selection could be a little better. Missed cold cuts. The hotel staff didn't notice my reservation request for a room in upper floor.

Prós: I enjoyed the location; right next to Beale Street

Contras: The breakfast was aweful. Powdered eggs. If you enjoy cereal and milk or toast or waffles you are fine.

Prós: Room was great, right near the Baseball and Basketball stadiums, many attractions literally 2 mins away, like Beale St. Complimentry breakfast was even pretty good.

Contras: Bit noisy because its so close to Beale St, but thats what you get for staying in your hotel instead of being at Beale St enjoying yourself!

Prós: My Parents and I stayed here for one week and we absolutely loved it!!...There is nothing negative in my opinion,fantastic location beautiful rooms/view and Hotel staff always greeted you with a smile.I Would recommend this Hotel to anyone. Hi to Roshanda and Meaghan ,two of the staff working at Reception.

Contras:

Prós: The beds are so comfortable.

Contras: Pay extra for.parking.

Prós: The location can't be beat.

Contras: The bed slept a little hot.

Prós: I loved the proximity to Beale Street and how accommodating the staff were. Everything was luxurious and wonderful.

Contras: I have no complaints.

Prós: The staff were very friendly and helpful

Contras: Mattress was dippy and lumpy

Contras: It's a shame. The hotel is really nice, but the lightbulbs they've chosen to put in the rooms make them feel like a morgue. The CFLs put out this nasty blue light that is unsettling. Bad lighting choice! My other gripe was the fact that I got what's called a luxurious tub included with my room. Turns out it's just a run-of-the-mill tub you find in any cheap hotel. . .

Prós: Staff was extremely friendly, view was fantastic!

Contras: Didn't do my research was expecting a pool and hot tub

Prós: the rooms were clean and comfy

Contras: We paid for a room with a King size bed for my husband and I and were given a room with 2 full size beds. We were not happy at all. This was our first time to book through Kayak and we were not happy when the lady at the front desk informed us that when we book through a 3rd party, that the room we book was considered a "suggestion"

Prós: The accomodations were excellent, the location was great and the staff was extremely helpful and friendly

Prós: Great location, very friendly and helpful staff. Best value for the money in the area.

Contras: Parking garage

Prós: There was a bed to sleep in.

Contras: Room was kinda shabby to be on a Hilton Honors floor. Had to push very hard to get the bathroom door to latch. You could see through the thinly brushed coat of paint to see the previous color. Had to pay $25 a day for valet parking, I was told there was easy access on premises to my vehicle when I called to check and when we got there the parking was a block away, so going to the car to unload it after it being parked was not possible. I had to pay for valet but I had to go pick up my own car cause the valet there to retrieve your car couldn't drive a stick-shift, did I mention I had to PAY $25 A DAY WHEN I WAS DOING HALF OF SOMEONES JOB THAT I AM PAYING FOR THEM TO DO. Coffee was $10 a pot, and was for crap coffee. Breakfast offered was expensive but cheap food was used and tasted like government rations. I will never stay at a Hilton Hotel again unless its the only option.

Prós: Location was excellent , clean and the bed was very comfortable.

Contras: No safe or microwave and it needs a upgrade in my opinion.

Prós: Friendly staff, accommodating, great customer service!!

Contras: Cleanliness of rooms needs improvement, and bathrooms need a bit remodeling. Bathtub tile was dirty and old, fixtures were old, paint on door was peeling off.

Prós: Easy to get around. Food was good. Close to other restaurants

Contras: No safe, or refrigerator

Prós: The price was reasonable, overall the hotel was clean and comfortable. There is a Friday's restaurant inside which makes for a nice option. The pool is small but clean and adequate. The front desk people were very helpful.

Contras: The bathtub drain was clogged and slow to drain so one ended standing in quite a bit of sudsy water when showering. I did let them know at checkout; hopefully they fixed it for the next guests.

Prós: The location, the room was clean.

Contras: The room was humid, also bathroom ceiling was peeling and had slight water damage. Items in room (lamps, etc), seemed to be placed there and didn't really have a function (lamp missing bulb, only obe night stand, etc). Also the decor and color choices made the room feel dated and unwelcoming.

Prós: Great location. Nice hotel.

Contras: Small double beds.

Prós: The staff were very nice.

Contras: Water pressure was nearly non existent and very little hot water. Also, a .20 bottle of complimentary water would go a long way to being more hospitable (maybe I could have washed my hair with one!). The restaurant/bar is a TGI Friday’s (check out their Yelp reviews). I went in and the entire place smelled like human feces, seriously it was disgusting, I had to leave after 15 seconds.

Contras: The closet space in the room could be reconstructed to be more useful to the room.

Contras: I was on the 10th floor by the elevators and heard compressor noises all night long - horrible.

Prós: ONly a few blocks walk from the hub of downtown music scene. Hotel is clean and the receiption was very quick and helpful. TGF is attached to the hotel but service was aweful. Much better places to eat downtown. Room was old but clean and bed was comfortable. Only stayed one night. The main lobby is quite nice and very open. Attractively decorated. Parking is Valet and secure or you can park down the street but it is not secure.

Contras: The price for the type of room we had. Obviously the rates are high because of the location but don’t expect it to look like a Marriotte or the convienences of one. No safe in the room. Other wise for an overnight stay it was fine.

Prós: Mattress and linen was amazing! Best night's sleep I've had in a while!

Contras: Getting in to valet park was a little crowded and had to wait but well worth the wait!

Prós: The location of the hotel. Very close to Beale St. and places to shop.

Contras: Parking could have been a little more obtainable.

Prós: The location was great for downtown Memphis.

Contras: The comfort and cleanliness of the room were under par. It's like they coast on their location and don't try vary hard to make the rooms clean and customer friendly.

Prós: Staff was very nice, breakfast was wonderful, very clean, very confortable, quiet while still very close to downtown... + free wifi