DoubleTree by Hilton Hotel Memphis

Contras: I was not given a bill when I checked out to verify what I was being charged. the woman behind the counter said the computer system was down and she would e-mail me the charges, she did not. ...

Contras: One of the two elevators was not working so getting on with luggage was a challenge since the entire hotel was it.

Prós: From the moment we walked in the door we were greeted and treated very well. The front desk staff were great and wanted to make sure our stay was a good one. The cookies are a nice touch. Our room ...

Prós: The staff was very friendly. The handle in the shower broke and maintenance was called and he came very quickly to fix it. It was a good location. Not too far from some of the attractions. There were also lots of surrounding food places to choose from.

Contras: The hotel was kind of dated. It seemed like they did some renovations to the lobby area and in the rooms, however, you could tell that it was an older hotel.

Prós: Great staff

Contras: Breakfast in the morning wasn't great

Prós: THE ROOMS WERE CLEAN.

Contras: THE FOOD AT THE RESTAURANT WAS COLD DURING THE BUFFET FOR BREAKFAST