Almost everything Their Internet connection was poor
Central location A bit to modern but that is personal taste
Short walk to the local pubs The bar and restaurant was closed which was not very helpful. No tea making facility as one would expect from at least a 4* hotel. Staff during breakfast was very rude except the chef. Chose this hotel on the understanding that it might be part of the Park hotels but it turned out independent rather than chain of park hotels.
The hotel is across Kortrijk's train station (therefore very convenient if traveling by train). It is also quite modern and its buffet breakfast is very good (varied and good quality). I didn't like that they did a "credit card authorization check" just after booking the room. I can not see the difference between a charge and a verification and I normally don't like these things (as I don't expect them when using booking.com).
The staff were very friendly and very helpfull. The food was excellent and central location was a greta benefit. The free shuttle service that the hotel offered withing a 15km radius was excellent and a great idea. This made our stay and our business arrangements so much easier as were attending an event in the expo. The closness to the station and the main street the hotel was a little noisy, but if you closed the windows and used the air conditioning that was available in your room is did not become a problem.
Nothing in particular, everything was good, just the way it should be. I enjoyed the dinner at the restaurant.
The hotel offers a free taxi service within a range of 15 km. We used this service to and from a music festival in Waregem which is around 15km from Kortrijk. Even calling the taxi at 1-2 at night they still take us back to the hotel free of charge. Excellent outstanding service. The rooms are good with airconditioning and the breakfast is very good. Conclusion: hotel was a very good experience.
the hotel is located on a road junction, thus there is a lot of noise (Friday & Saturday evening lots of noise from local youths/night clubs)
The special all-in menu's are very good
Very clean and smart. Very helpful staff
It was in an excelent location. The air conditioning was very good in the room.
Location, Car Park security (oposite the police station). The WiFi link was weak.
central no frig smaal room
A smile on every one's face when you see them,,a feeling to be at home!
Staff were courteous and efficient, room was comfortable although a little small for a hotel in this class, breakfast buffet was excellent. More information on hotel facilities could be provided in the room (e.g. no information provided in room or by staff on breakfast times). Some information on what to do in the local area would be useful in the public areas.
Location, comfort Wi-Fi internet connection was out of order
The restaurant was not open for evening meals. We ate at one of the local restaurants, which was very good.
Great central location, quiet rooms & good standards of decor. Great breakfast. They did not have our booking & we had to stay in another hotel for the 1st night which was inconvenient. We had booked 2 rooms & as way of compensation one of the rooms was upgraded to a suite for the remaining 2 nights & we received a complimentary bottle of wine so the hotel did try to make amends.
the breakfast is of a very nice quality, the free parking is very useful and some services like lend umbrella are very much appreciated details. I would have liked to have a mini-bar inside the room, like we find in most of the hotels.
Atmosphere and room, oh and the shower. Also free wifi a good service.
Very good friendly small hotel in the centre of town, but with large hotel standard facilities. No
Great location and beautiful mix of old and new in the hotel. I will always stay there when I return to Kortrijk if there are rooms available.
the location of the hotel is very convenient as we were planing to visit La Grande Place. the hotel rooms didn't have internet and the rooms are getting old
Certainly the cleanliness, the character of the hotel as well.
Central position, parking, cleanliness, staff, quatity of dinner, the staffs communication skills, character of the building, decoration. in general a pleasent experience. Spinach was a bit gritty.
modern interior in old maison de maitre
The service and the quality very well and good.The management and staff very helpfull.The restaurant good but cannot be called Gastronomique.Too expensif in my opinion. I was quite upset to find out it is more economical to book direct with the hotel than with booking .com I could have saved at least the beakfast charge and more.......what booking .com do in these circumstances do ?????
Very comfortable and good location Breakfast was a bit disappointing.
nice smaller scale design hotel
nice room, good localization, free (working) internet -
Very pleasant welcome at check-in. Well situated, attractive hotel.
The quiet, peaceful atmosphere and the air of friendliness. Two matters that required attention, reported on Saturday on arrival had not been rectified when we left on Wednesday - The plug in the washbasin was so ineffective I had to continuouisly run the water whilst shaving and washing and the safe battery needeed replacement (or so it seemed) so that we could not use this facility.
Our room was first class
big bed, loo separate from bathroom, big bathroom, noisy ventilation when bedroom window open
The location is very nice. And rooms are not small. The cleaning was not the best possible.
Have used this Hotel several times on my trips to Europe and have always found it excellent value for money and with a professional and pleasant staff Did not appreciate the lounge/bar which is still smoking. It is amazing how you get used to a no smoking enviroment
great hotel - good food and lots of character. also good wireless connection air conditioning did not work - room was very stuffy
Non smoking. Quiet room. Very comfortable bed. Helpful and polite staff. Interior looking slightly dated - needs some maintenance. For example: the wooden floor in our room had splits. Slight water leakage along the floor from bathroom into bedroom.
Loved everything about tis hotel. Comfortable, clean and relaxing. Great view of the bridge from the room too. Nice breakfast and we would definitely return if we were in the area again.
Big room, nice hotel, to repeat. Parking
The hotel is right in the centre of Kortrijk within a short walk of the railway station and the town centre. The room was furnished and maintained to a high standard in a modern, fresh style, I found it very comfortable and immediately felt at home. There was a quality flat screen TV with a good selection of channels. The restaurant facilities looked very good although I did not use them during my stay. The hotel was happy to store my luggage after I checked out and spent some further time in the town. The communal hallways were not renovated to quite as high a standard as the rooms and during my stay there was no signal for the BBC1 and BBC2 channels but these are minor points, I would definitely stay here again.
Clean and confortable room - good hotel staff - Internet connection free of charge
Never had to waite at the desk, the breakfaest service was rapid and when I asked for cushion smaller, the changing was made imediattly. Service perfect and with smile !
the quiet bar and restaurant It is opposite a noisy night club, some hooligans from the club damaged my motor vehicle...
This is a well run inexpensive hotel with excellent staff. I visit Kortrijk regularly on business and have done for 20 years. 3 Years ago I used this for the first time and now would not consider staying anywhere else.
i have been here before and everyone is great
the bed was incredibly comfortable! smoking being allowed in rooms - meant the corridors smell of smoke
Location is good (5 minutes away from Kortrijk's train station) and my (single) room was very big. Price was very reasonable.
Staff and hotel in general WIFI signal was weak. Shampoo mini-plastic-bottles were too small and it was difficult to take away the few shampoo on them!! Not a big deal. Restaurant was excellent but expensive. Breakfast expensive as well, and simple/basic.
The hotel is ideally situated for access to the town and road network.
Friednly staff and perfect location, in centre No free wireless internet; breakfast not included
bar open all time and late,,pets allowed
Helpfulness of the staff and location of hotel No coffee/tea services in room
Very convenient for short trip travelling around area. Very clean room. Extremely helpful staff.courtesy taxi service None
Card entry for lift, electrics, etc. - excellent idea, very smooth and efficient Breakfast pricey to a uk resident. Converting back to pounds made it nearly £20 for coffee, toast, cereal, scrambled egg and fruit juice, for two people.
Nice staff, rooms good Advertised that the reception was manned 24 hours but we had to wait 15 minutes to gain entrance at 3 o'clock in the morning this was worrying as we thougt that we had been locked out and would have to go else where to sleep.
Very central. Friendly and helpful staff No
location was great, we parked the car then used the train until we left. more towels would have been nice
The hotel staff were very courteous and helpful. Rooms were clean, well found and inexpensive. breakfast was really expensive at 13 euros per person!
Modern attitude towards customer service was very pleasing; room was very nice and neat, well equipped. Checking in time could be earlier.
Very nice, modern, stylish, clean, superbly quiet rooms for an Hotel. Good value for a nice Hotel. An issue with entrance to reception meant a long walk from Car Park. But that would not put me off staying again.
very modern bright spacious rooms
Very nice staff and nice SPA There is no door in the bathroom... only glass. It can be litle bit confuse
Contemporary interior design, the idea of the room key integrated in an I-Pod Poor service at the breakfast, breakfast room not really clean...
design and quality of the service poor breakfast
Desisn. Confort. Breakfast.
As others have said, the bathroom is only separated from the bedroom by a wall of glass (frosted in the middle so you cant see everything) which may be a bit unsettling for some! We arrived at the hotel very late and were still made to feel extremley welcome. The hotel was amazing, it has a great design and a really nice feel to it, the mix of the old and the new worked very well and following on from our stay I would heartily recommend it
A unique modern hotel based around an historic windmill, with subterranean corridors and a comprehensive wellness suite. The bar was well stocked and the wifi was free and it worked! Everything was professionally and efficiently presented.Full marks! The rooms were bright and air conditioned and open plan. This openness included the shower and toilet facilities! A feature that less uninhibited guests may find "interesting".
nice design water toilet was brown
I found the hotel very comfortable, clean, decor attractive food good and plenty. It was also near to where I wanted to visit. perfect. To be very critical I would have liked the facility to have tea or coffee in the room.
Hotel has excellent rooms, quite large and well furnished. There was a desk to work on and free WIFI which is ideal as a business traveller. Due to the fact it is a small hotel in a coverted villa there is a nice atmosphere in which the owner makes you feel welcome. I would recommend it to people wanting to visit Kortrijk either for business or pleasure.
very cosy hotel
Beautiful, wel equipped and clean. Never stayed at a hotel that just opened 4 weeks ago.
Excellent location if you are visiting the Kortrijk Expo, rooms very comfortable and clean, staff very friendly, good breakfast.
Gym was open late.
close to expo and katho The rooms would definately need a refurbishment. Minibar on the rooms would also be a nice thing to have.
Attended a dog show No
Both the bar and restaurant were closed and as the hotel is on the outskirts of town this was very inconvenient.
I have been upgraded to a superior room, large size, very clean good breakfast could stay in the room until 1 p.m. at no additional cost reception was often empty, had to wait 5 minutes location a bit out of the way from the exhibition center taxis are only available if reserved the evening before restaurant overpriced and less choice
Room, Service Food in restaurant was expensive and not particulary good
Food & service good Poor sound insulation. I was kept awake most of the night with people comming and going and doors banging.
We needed a place to sleep after a wedding. It was perfect for that. Breakfast was good. The bed was a little too soft.
Good service and excellent food, friendly staff
Spacious, clean, good facilities Nothing
Comfort, Clean and nice rooms
The owners,(husband & wife),were friendly.We did not see any other staff,& therefore ,they were very busy.The food was well prepared & well served. There were no map for the local area,for the gusts,except for a very large map on the wall in the entrance hall.
The hotel was comfortable with good rooms, pleasant surroundings and a warm feel; the most important thing was the friendliness and helpfulness of the owners - they went out of their way to be welcoming and to make our stay really good.
The friendliness, service and excellent breakfast. the inconvenient placement of the roll of toilet paper in the bathroom and the absence of a shower curtain
The beautiful stairway going downstairs. Here also the answer on question 4 (other) The building style and small size Hotel, family like. If applicable; The Hotel is build near the road. A bit furthere away is even nicer. We are very happy as it is and we would like to come back.
Attitude of the staff friendly and very helpful; excellent breakfast and flexibility of menu.
The hotel was good value for money with pleasent staff. Breakfast very good. Nice and quiet.
Friendly family run hotel with lots of local character. Although restaurant does not open Friday, Saturday & Sunday, excellent Thai restaurant in short walking distance. Free internet in de luxe rooms. Take fly spray - well bitten by mosquitoes!
it was a quiet location but still close enough to the city Road works
Great service & atmosphere
Our room was large and beautifully decorated. Breakfast was a real treat too. We were very well looked after by Linda the owner and would cetainly return of we had the opoertunity.
Very nice and stylish interior. The hotel staff was very personal and extremely friendly.You felt 'just at home'
We enjoyed the beautiful house; the very warm welcome, including restaurant recommendations; and the location which was very close to the centre of town.
Personal boutique hospitality is definitely growing as a trend lately, and this is an excellent choice for a luxury (feel like home) stay.
Arrived a bit later and had to check in at 23.15, called the owner and this was not a problem. Very good room, clean and quite new, excellent bed, continental breakfast was good & fresh (lots of fruit.. nice!) Perfect stop in between when driving from Holland to Paris (Disneyland), will be back next time!
Space available, privacy no restaurants nearby (have dinner before coming!)
Excptionally obliging owner. A clean, comfy and convenient b& B. Not close to center of town. If you wanted to eat out, it was a bit of a walk
We were really impressed by our big and very cosy room with all facilities (pc with wi-fi included), nice breakfasts (with pleasant and quiet music) - and, of course, by the politeness and hospitality of the hotel's hosts. Exellent! No one was noticed.
It was a very cosy room in a house, we had a computer in the rrom and access to the house whenever we wanted. Breakfast was home style and delicious!
Good for an overnight stop in a compact room. Breakfast was good and well presented. Pleasant 10 minute walk into the town centre for an evening meal, plenty of choice of venues. When I enquired about the sauna operation ( inside the bathroom ) , I was advised it would cost 10 Euro for the electricity! I understood the sauna came with the room as it was promoted as "Double Room with Sauna"
Welcoming, friendly, quiet location, excellent breakfast, comfortable bed. I had a slightly cramped room but comfortable nonetheless. Hard floor finishes everywhere could make it noisy with inconsiderate guets.
Friendly Atmosphere None
Nice welcome. B&B in a pleasant area of Kortrijk. Clean, well equipped room. Lovely continental breakfast, with couteous service. Own key to entrance door. Easy on-street parking. Room with sauna is compact and at top of steep staircase. Had driven a long way, and wanted to freshen up before exploring Kortrijk, but unable to check in before 4 pm. Nice well equipped ensuite, but arrangement a little awkward to negotiate and toilet flush very noisey.
sauna, old things in appartments, rennovated
I book 60 nights/year via booking and the rating of other guests represented by booking is almost always OK. This time it was completely different, it is a terrible hotel. The hotel was a disaster for following reasons: Very loud during the night, the rooms (in the bed) had insects, the beds were too short and when you mention this the host gets rude. they were reluctant of printing a bill. I am happy I got out in one piece. The worst hotel I have stayed in a long time.
The owner was wonderful. She gave us alot of interesting information about the area and the history of the hotel. The beds were a little uncomfortable.
This quirky 'hotel' might be a bit out of the way, but is of a high standard in a quality building - I particulary liked the Belgian marble staircase (built in 1946). The free WI-FI internet access works very well indeed, and offers a really fast connection. Part of the deal is a free taxi to and from a local restaurant of your choice! Breakfast is better than average for this price of hotel, too. Well worth seeking out.
Very close to the fair. The taxis are free fron and to the hotel, a big plus!
The room was very comfortable, with both a sitting room and an upstairs bedroom. The hosts were lovely. The location was good too, just a 20 minute drive from Ypres (you will definitely need a car from here).
Welcome, breakfast : excellent
welcome by the host + room was a duplex quite spacious. N/A
Very friendly folks and a huge room by European standards. Free fast internet was also a plus. No bar. But free taxi was available so not so bad.
Very nice homy hotel. Very convenient for a stay on the way from Belgium to France (just half an hour drive from Lille) The staff speaks good English.
Everything mostly. Be warned about some rooms if you need to be up to the toilet frequently during the night. They are those with stairs up to the beds with a small lounge and bathroom downstairs. There is a daft old alsatian dog which barks a lot. But as far as you can trust any dog he is harmless. The directions to the hotel from booking.com say first left after the Shell garage. In fact its an Esso garage. Whilst we were there better visibily signs for the hotel went up which should make finding it a lot easier. If its hot you may need to open windows which will let in traffic noise, lots of it first thing in the morning. We had the breakfast the first morning but at 8 euros pppn. it seemed a bit pricey and we didn't bother after that.
Welcoming owner and staff, personal service, honesty bar and very distinctive individual rooms at a fair price. Hotel is well situated in quiet street
Very relaxing, comfortable, quiet and friendly. I had a room facing the back so was able to open my window as it was so quiet - the weather was very hot, so this was great! Just a few minutes walk from the station in a residential area. Good basic breakfast. Left feeling very relaxed! Lovely room designs. The owners were very helpful and were available to email before arrival.
Rooms clean, nice size, excellent shower. No bin in room. Artwork in dining room slightly offensive and pornographic images on teacups/teapots are particularly suitable, they were quite inappropriate and would've been very embarassing if travelling with older members of the family, or young children.
An interstingly different and quirky hotel, nice to go somewhere with character, very helpful and friendly proprietor. A quiet area but only 5 minutes walk to the main town and station.
Very helpful personnel, really visitor oriented, with good indications.We booked 3 rooms and saw some more; somo of them are really well designed, others are a bit strange, but always different and surprising
Very friendly, close to good shopping centre My sister stayed in the art room, and although the room was cosy and comfortable the paintings of nude woman where a bit overpowering
the decoration. Nice colours
Quiet location within walking distance of town. Small and personal with a nice breakfast. Thank you for the elevator (lift).
Location. We had the opportunity to look at all the rooms before deciding which one we wanted, which was great. All the rooms were different and were all very nice Lots of mosquitos in the room and got covered in bites. If I stayed there again I would take a repellent machine
helpful considerate staff; good size apartment; good parking and location to city centre and facilities