Localização do estabelecimento
Extended Stay America - Charlotte - University Place, em Charlotte (Universidade de Place), fica a uma distância conveniente de Shoppes at University Place e University of North Carolina at Charlotte. Este hotel fica bem perto de UNC Charlotte Botanical Gardens e Sede corporativa da Electrolux.
Sinta-se em casa em um de nossos 113 quartos com ar-condicionado que apresentam cozinhas com Geladeira/freezer grandes e cooktops. As TVs de tela plana 32 polegadas com programas a cabo garantem sua diversão e o acesso de cortesia à internet sem fio mantém você conectado. As conveniências incluem escrivaninha e salas de estar separadas, além de telefones com chamadas locais grátis.
Instalações recreativas, de spa e premium
Desfrute de instalações recreativas, como uma academia e piscina de temporada. As comodidades também incluem acesso de cortesia à internet sem fio e uso gratuito da academia nas proximidades.
Extended Stay America - Charlotte - University Place oferece um mercado para seus hóspedes.
Comodidades para negócios e outras comodidades
As comodidades presentes incluem balcão de recepção 24 horas, lavanderia e um cofre na recepção do hotel.
2 burner stove, full fridge with freezer, great location close to UNCC and all great restaurants and shops. Wal-Mart and IKEA are next door!
No ice machine. Vending and drink machines were out of order, so was unable to get bottled cold water. Was told to walk across street to a nearby gas station. Granola bar and coffee breakfast.
Location is close to everything
location is great
missing essential items which is common with this chain.This time the room assigned to me was bad: Big gap in door, can hear everyone walk by.
Customer Service was great. I went there multiple times and every time they are always professional and nice
The towels the last time were kinda dark. So I had to buy my own
It's location and relativity to the venue I attended.
Blood on comforter and it smelled funny.
Room was a nonsmoke , it smell like marijuana
Room was falling apart, smelled like cat pee
Location is central to restaurants and they have good grab and go breakfast
Hotel was more like a one star. I would say it's equivalent to a motel 6 or in super 8 hotel. The customer service was horrid. We were told to bring our faulty smoke detector from the CEILING down to the front desk for repair.
Clean dishes, clean place, great bed, good breakfast.
Water pressure could be a little stronger. Pillows too fat.
No Ice Machines
everything, we also had to wait an hour to check in because the computer was rebooting and the covers are very rough. I had to be up for work at 5:30 and they did not take it into consideration at all, we waited in the uncomfortable lobby forever and didn
Hotel employee at the front desk was great.
To much commotion going on all the time. People running up and down the halls all night.
Staff was very friendly.
Smelled like smoke, even though the rooms were supposed to be nonsmoking. The people in the room next door were smoking in their room everyday. The 'grab and go breakfast' is somewhat of a joke. They didn't provide enough food or coffee for everyone.
I was pleasantly surprised. It was old and outdated, but clean and the staff was friendly.
It was in area I desired.
It did not meet the expectations set by advertisements. The room that was given to me was run down without any of the amenities that was noted.
very spacious and comfortable. It's also in a quiet area while being on the busy road. Enjoyed the stay!
Don't look forward to the breakfast. Had a cup of coffee and that's it.
The location was perfect. The staff was pleasant and very helpful. The price was excellent.
The furniture in the room needed to be replaced. My sheet had a black stain on it. We killed two roaches that were crawling on the ceiling. We took one to the front desk to alert staff. This made it hard for me to sleep. It was not a good experience.
Staff was helpful, and positive
No coffee machine in room, breakfast is just for name sake but for what you pay as room charges, it was fantastic value still.
terrible experience finding it and checking in.
The Staff was extremely nice and helpful. I liked the kitchen area and the décor of the room.
Did not have a pool
I didnt stay at this hotel.....from the outside the appearance was awful. There was people hanging around outside drinking and some of the curtains for the rooms were halfway hanging in the windows (this you could see from the outside).I didn't feel safe
I enjoyed the location of this hotel. Also I enjoyed the full kitchen.
On of the front desk associates told me that I could only exchange towels 1x per week because I was staying a few days. I left a voicemail for the manager about this issue, but she never called me back. I was really dissatisfied.
Our room smelled like old grease. Had to wait to check-in even though we were only guests in the lobby.
The staff was very courteous and friendly. The hotel was in a good location for getting to/from different attractions in the area.
The facilities were not very clean. There were spots on the floor that were there for both nights of our stay and stains on the bedskirts. We were placed in a smoking room and they offered to spray the room if the smell was too much for us.
Hotel did not have blow dryer or decent breakfast. Given only decaf coffee and the room was never cleaned. Staff hard to locate. Hall smelled of smoke. At clout we finally seen a friendly member of staff. Overall bad stay.
I was missing the Iron inmy room and the grab and go breakfast is just poor quality overall.
Room smell like smoke. The stove didn't work and there was no cover over the bathroom light fixture. It was removed.
water was hotter than it was then last time ive expected
The location was perfect and met our needs.
The bed was not a Queen and it should have been. My husband and I were cramped. The sheets were also full of hair. I had to call and ask for more sheets to make up the bed.
the best part liked about the hotel it was real cleaniliness is what I love about it and the great location of ameninities and the price for the area nice food attractions closeby and medical facilities
didn't like about the hotel, is the hot water isnt hot enough in the facility plus no ice maker of the floors or the main area of the hotel verse some ice trays in the fridge that's hot to get the unit cool to freeze some ice instantly, not good
Their policy of charging $50 to your credit card upon check in 'as a deposit'. . .and then having to issue a credit of $50 on my card at check out. (what ever happened to running the card for incidentals?)
Price/value. Location: very convenient to the university, local shops and services.
Room assigned originally was already OCCUPIED! Embarrassing and totally unprecedented in all my years of travel. Was given another room, but still...
I love the location it was close to everything I needed to get to.
The room heating system stop working in the middle of the night and the room was freezing. I booked my room on priceline and I paid for it on priceline. But when I checked in the staff charged me for a room at regular price through their hotel system.
everything couldn't believe this was a extended stay America
There were roaches and other bugs in the room. I booked the hotel late, the front door was locked when I arrived and I had to call someone 3 times for them to let me into the hotel.
Room decor and housekeeping knocking on door early in the morning asking questions
No elevator and there was a $100.00 incidental deposit
nothing stands out.
Should have been clear and up-front about additional charges.
only clean room after seven days. If i wanted it clean earlier i would need to pay extra
something big my body in several areas. and my room smelled like smoke..attendant said because of vents.
Yes, shower head was broken. There was no shower curtain rod. Floor was sticky and the television did not work. Staff wasn't very friendly nor helpful.
The kitchen/refrigerator, location, price on priceline
Cleanliness, no ice machine
Price and location
The once a week cleaning. Had to take towels to lobby to get clean ones.
Staff were very pleasant
Smelled horrible; strong smell of marijuana in the halls; people hanging around the front of the hotel; small beds.
Wonderful, helpful staff. The hotel was clean, well-maintained, a great place to stay.
After hours check-in was horrible. We waited outside approximately 30 minutes and were eventually let into the hotel lobby by a guest. We proceeded to wait another 15 mins before an employee stumbled to the front desk surprised to see customers waiting.
I liked that it was located close to the highway
I rang the bell 10 minutes before being let in by another guest. That gave me a smoking room that smelled like someone chain smoked in there for years. I called the desk,they say it was non smoking. At check out, they told me the 3rd floor was all smoking
THE location in conjunction with the highway was the only good thing about staying here. We were not satisfied at ALL!
The cleanliness, the staff, there was supposed to be breakfast and there was none. Overall horrible experience.
The rooms are large with complete kitchens. Very clean, staff very friendly. Recently spruced up with new carpet and furniture. Very good value for the cost. Convenient to Speedway.
you can bring pets in the hotel. make sure you clean up after your self. you can not smoke inside the hotel i dont mind about the outside.