Zhejiang International Hotel

Prós: spacious clean and tidy room

Contras: Stuff and Manager do not take care about request for nonsmoking room. I have in reservation non smoking room request and Manager told me that I need to pay more to have this room.

Prós: Location

Contras: Reception/front desk never friendly. Stayed at this hotel many times because of location. Had trouble checking in every time. Staff was very rude and unwilling to help. Previous stays had ...

Prós: Cheap

Contras: Extremely rude hotel staff

Contras: they charged me for a lost key card 30 RMB, in present day and age nobody charges customer for a lost key card. the wood panelling was sticky on some places breakfast needs to have more variety...

Prós: The location was okay for the cost.

Contras: The staff were extremely rude. No customer service. Check in time was 12:00 but they said we couldn't check in until 2 as it wasn't ready. Went back at 2 and told to wait until 3. The beds ...

Contras: I ordered a taxi from the hotel, and they charged me double what it would normally have cost. The hotel air conditioner didn't work or they simply turned it off. It was so hot inside the ...