Wyndham Garden San Jose Airport

Location and shuttle service work well. Updates to the rooms are nice while the bathrooms still need updating if one spends $100+ a night here. Grounds outside need cleaning.

Nothing. There was multiple things I did not like. For starts, the first room 193 I was assign too smell. The sewer smell was very strong and there was bed bug. Keep in mind I was there for 10 minutes. Secondly, I moved rooms (142) and that room had the same problem. Huge bed bugs. It was disgusting. Called the front desk and sent security guard, for what? To check the room. We got our belongings and we to the front desk. I demanded my money back they give me trouble bc their manager was on call. Finally after an hour I got money back, partial btw. I had to look for a room at 1am, driving around the city to find one. It was not a magical experience. It was awful and I will NOT recommend this hotel to anyone.

I like the comfort for pillows and the location. I was shocked that this 25 year old + hotel calls itself a Wyndham Hotel. The toilet was running for several days before it was repaired. The light near the door did not work, the refrigerator was not working nor did the safe.

The pool area is very nice. The rooms have some upgrades. Although our room had some upgrades there were a lot of little touches that were not completed. Molding that was not finished. Room is tiny, and you won't get to queen beds they are double no doubt about it.

Grounds were clean and well kept, especially the pool area. Bar/club attached to hotel makes relaxing a little difficult. We could hear the music in our room....made it a difficult night for my 6 month old.

We liked the room it was comfortable. We reserve the room via internet for valentines day my husband and i. We paid with my bank card. When we got to the Hotel, the front desk lady named Amber asked for my name and she asked me for a credit card to keep and i know thats what all hotels do I've stayed in others before, soni hand her my bank card and told her the was the only visa card I carry, she immediately returned my card and said sorry but i need a different card, in a very rude way and didnt even look me in the eye. I explain to her i had reserved the room via internet and that the room was already paid and my husband and i came all the way from Salinas. She said there was nothing she can do that she couldnt accept my bank card. And i told her that I understand what she was telling me but if i knew she needed a different credit card in the first place, if when i made the reservation they made it clear i was going to need that i would have never reserve a room with them. At the and she took my card with no problem of course, but she was very unprofessional and rude. She made my husband and my self very uncomfortable. We paid around $136.00 for the night and at this moment my bank statements shows a $50 charge from them, i called to see what happend and inresived no help. I have to go personally tomorrow from Salinas to San Jose. Very unpleasant moment with Wyndham Gardens Hotel.

Noisy AC. Not great neighborhood.19th century TV and remote. Spend additional 20-30 dollars and better stay known national brand hotel.

The hotel was significantly upgraded from what it probably once was. The room was clean, updated with modern style and materials and was comfortable. It was basically a great attempt to update an older property. Success on the upgrade is in the "7" range on a 1-10 scale. There is only so much that can be economically upgraded on an old building. The stairwells were not planned well. Access to parking was a bit of a hassle due to the need to cut through planters for the most direct route to the stairs. Also the older wiring and conduit was not well camouflaged and could use some attention. Also it is a drive in drive out property. You probably will not go for a walk around the neighborhood. But the courtyard is spacious and the pool looked well maintained and clean. Many families were enjoying the area during my visit.