UNA Hotel Vittoria

Prós: Price was reasonable. Free breakfast was excellent. Free Wi-Fi was reliable. Staff was accomodating.

Contras: It was a little further from the city square than I expected. 15 minute walk to get to city square. Rooms were a little cramped.

For a cafe was not good..dolce vita. We ended up at GRIF which was amazing!

Prós: Very unique with beautiful architecture. Great staff! Very helpful and polite!! Bartender was wonderful.

Contras: My wife and had severe allergies when inside the room. As soon as we left it cleared up. Pillows were not comfortable. The hotel is too far from the city center. The reccomendation

Would have been a pleasant experience except for the repeated unwanted contacts from the front desk. They actually ran after me outside the front entrance as we left for a day of sightseeing. After insisting it was illegal to allow our family to stay in the room, they finally decided to charge us for having 'guests.' We have stayed in hotels around the world without such questions being raised. We stayed in existing bedding, incurring no additional expense or trouble for the hotel. In retrospect, I am sorry I paid the 92 euros additional charge. The arrogant, harassing manner of the front office staff is something I have never experienced before. I would never stay at this hotel again.

Prós: Good location and pleasant decor.

Contras: Front desk repeatedly harassed me because my wife, 2 daughters and I occupied the room together using the 2 beds. I was told I had to pay for a 2nd room I didn't want or need. At checkout I was charged an additional 92 euros for having 2 'guests.'

Prós: breakfast buffet was very nice, staff at the front desk were very professional and helpful.

Contras: the rooms are extremely small, there was hardly enough room to turn around in the room. I assume part of the hotel theme, but did not like the dark hallways when going to the room

I would not be there any more

Prós: bad location

Contras: bad location, small room, slow check-in. good breakfast