Strato Hotel By Warwick

My daughter and I just stayed at the hotel for one night as we had a long layover at the airport and I wanted us to get some rest before we jumped onto the next plane. Mostly things were like expected. Simple and enough for us to stay for one night. The bathroom was tidy and clean which was most important to me.

I booked a transfer from and to the hotel. Again it was kept simple and unofficial. All good. On the way back, the driver was so tired, that he nearly fell asleep. To be fair, he was up late to get us from the airport and I don't know what else was happening in his life, but we only left after lunchtime. I felt so unsafe sitting in the car. I felt like we JUST made it to the airport. I watched him in the mirror and started talking to him when I saw his eyes closing. I do not agree with someone driving this tired! While I understand things are happening in life, it's very dangerous for everyone involved and I wish he would have admitted that he does not feel capable of driving and that they'll get a taxi instead or would have refunded half of the costs. There are also uber services. Some of the pillowcases looked like they have not been changed and I saw some hairs on the sheets too. One of the pillowcases had holes in it. When coming into the room there were also bloodstains on the carpet.

overall hotel facilities and location was very good.

staff behavior towards guest was not that good.one of front office staff inquiring about my last review.It was not good approach towards the guest.upon checkout that particular staff was pointing at us with other staff.