OK experience, good location, poor staff
My hotel room was on the top floor, it was really nice and clean and luxurious, the views were great
Bathroom a bit small, could hear some noises in the corridor
The rooms were spacious with all modern cons. The rooftop pool was great however opening hours would be extended.
The check in staff were appalling. I arrived at 1am carrying 3 heavy bags after a long flight from London. There were 2 men behind reception who say me arrive and that I was struggling with my bags but they continued their own discussion. On a positive, check in was quick but they gave me my key without telling me where I needed to go or offering to help with my luggage. I had to ask where I was going and by the surly answer I got back and the complete lack of interest they showed me, I didn't dare to ask for help with my bags. I enquired about breakfast and they told me that all hotel resident information could be found in my room! Their customer service skills were none apparent and I was truly shocked at how they treated me.
It was very central and the staff were very helpful. Everything was warm and inviting.
After having stayed in hotels in Singapore and Malaysia it was a bit confusing that bottled water left by the side of the bed (and not in the fridge) was not free. A note should be put with the bottles so there is no confusion.
The location and comfort of the room
The bathroom tub looked old and grubby
Hello, i was very happy with our room and its facilitys. I did think that the bed was too soft and that the lounge and chair although welcome, could have been a little more stylish. Thankyou
Room was supposed to be non smoking but smell was awful and room had to be re freshed, very tired and run down.
Very close to entertainment venues and restaurants. Great parking next door. Loan of umbrella's was appreciated.
At reception, on arrival they had to look hard for our reservation and at departure they insisted that the bill had not been prepaid. After I showed paperwork they still had to check with Accounts. Disappointing.
I loved the location of the hotel, it was so close to everything we had planned in Melbourne such as AFL, shopping and Museums.
The bar shut way too early on the Saturday night so after we came back from a restaurant we had to go over the road to another pub (which was busy and very noisy) for a nightcap. Poor form. The bar should stay open late for residents.
Walking the streeta nd the closeness of the facilities surrounding it's location
The grave yard shift front desk girl. very rude. Bad reception on the TV
very central to all theatres, shops and convenient parking with 1st class service, immediates service no waiting and parking attendants
we could hear commotion in the room next door with a baby crying
O Hotel Rydges Melbourne oferece acomodações de 4 estrelas perto do Teatro De sua Majestade, no bairro de Chinatown. Também perto do hotel, os hóspedes podem caminhar até Melbourne Central, Federation Square, Queen Victoria Market, Princess Theatre e Bourke Street Mall. Duas estações de metro estão a uma curta distância a pé e os aeroportos de Tullamarine e Essendon estão a cerca de 30 minutos de carro.
Os hóspedes podem escolher entre quartos Twin, queen-size, quartos executivos king, suites spa, suites familiares e quartos seleccionados de um quarto, com 363 quartos disponíveis no total. Este é um estabelecimento para não fumantes que não permite animais de estimação. Acesso Wi-Fi e Internet com fio de cortesia estão disponíveis para todos os hóspedes do hotel nas áreas comuns e nos quartos. O hotel também oferece desconto para estacionamento fora do local, com estacionamento sem manobrista limitado no local disponível mediante taxa.
O hotel serve um buffet de pequeno-almoço mediante um custo adicional. Há também um restaurante no hotel, juntamente com um bar e salão. o serviço de quartos está disponível 24 horas por dia, mediante pedido. O hotel tem uma piscina exterior sazonal e área de salão, bem como acesso a instalações de fitness para os hóspedes do hotel. Existe um centro de negócios 24 horas e salas de reuniões para várias reuniões e eventos.
A recepção do hotel oferece serviço 24 horas, serviços de concierge, assistência com excursões e ingressos, aluguel de carros e serviço de lavanderia e lavagem a seco. Os quartos apresentam acomodações e comodidades de luxo, com colchões pillowtop, mini-bar e docking stations para mp3 em todos os quartos. Outras comodidades dos quartos incluem televisão por cabo, produtos de higiene pessoal de designer e um frigorífico.
baseado em 2.858 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.