Red Roof Inn & Suites Jackson, TN

Prós: Beds were nice and soft. Although the building was obviously older, the furnishings in the room didn't look bad. The breakfast was as expected.

Contras: Booked room through Kayak and included number of guests (4). Upon arriving, the hotel clerk told me I had to pay more than the price on Kayak due to the number of guests. I'm not sure who was at fault here, but I think the hotel should have honored the rate and dealt with Kayak to figure it out. Also, I asked the same lady for some hot water to melt ice that had accumulated on my car. She was right next to a sink, but told me I could get some from my (upstairs) room. Not very helpful. The latch on our door did not always catch, and was a security hazard. I forgot to mention it to the front desk, but it's a product of the age of the building. There was a freak ice storm the night before we left, and while not the fault of the hotel, the fact that it is on top of a hill made getting down to the street a little dangerous.