Prodigy Santos Dumont

The people in the reception friendly

My friend''s money have been taken by some body a round 1200 dollar The electricity cut 2 times

Easy access to the airport through the shopping mall. nearby many restaurant options. Great view on the rooftop! Plus the swimming pool on rooftop.

Staff were not flexible at all - as we arrived at noon and understood that check-in starts at 2pm. We would like to do the pre check-in first in order to save time when we're back in the evening, since we know hotels in Brazil are required to note down so many information from hotel guests. Unfortunately they refused to do any pre check in, and it took us around half an hour to get our room at the end when we arrived back to the hotel in the evening. We booked double room (double bed) but got a twin room. Guest Relation offered us to go back to the reception, can check and change room, but of course you have to stand in the line again. Offer refused as we did not want to wait another half an hour. the blanket sheet fell off easily. The design/use of the blanket sheet was bad/improper. You're basically sleeping with the blanket directly.

Location

Lack of maintenance. Air conditioning with problem, shower tap loose, work desk lamp loose, toilet cover loose. The air conditioning was crazy. Very bad service. I complained several times. At the end, I had to live with an intermittent air conditioning.