Prodigy Santos Dumont

The hotel itself is nice as a convenience for those who have to stay overnight and arrive in sdu. Basic room (of course not a 4 stars)and good breakfast.

A hotel (especially if connected to an airport) must above all be "a service". Here it is not! I had anticipated at the booking, and after at check in, that I needed a half-day extra check-out (obviously paying!). The answer was that there was no problem as the period was not very busy, but I had to ask for confirmation on the morning of departure. Instead, at my request, they denied me everything, claiming that everything was complete. Obviously this is false as the hotel is obviously quiet empty. I checked in booking.com and gave dozens of free rooms. I don't understand why deny it (maybe becouse I booked with a very good price and now they cant charge an expensive import?). More than saying that I'll paying for the day I don't know what to do. The desk guy (André) denied saying that at most I could stay until 13.30 and they keep luggage. He couldn't even offer a space where change clothes or take a shower. I've been around everywhere and it's the first time it's happened to me. I took my bags and left for another hotel.