Planalto Bittar Hotel e Eventos

nice rooms, friendly staff, very good and generous breakfast buffet, good windows so you do not here the traffic from the big street beside

I had a different expectation from a "luxe"-room, in other 4*-hotels this is just standard

Nothing special

The Hotel staff was extremely unhelpfull and did not speak understandable English. We were forced to pay more than the written quote and pay extra for the use of a shower cap ! We got the impression that the staff is trained to screw the maximum additional costs from guests (hiding behind their bad English). The Hotel was very noisy at night - probably used as a base by local prostitutes. This Hotel is not to be recommended at all.

The bed was quite comfortable.

The pillows are really thin. You pay for any extra need at the hotel, even for the shampoo. I wouldn't say that it attends the category of four stars hotel, as it is told. During breakfast, there were two guys talking really loudly and there weren't any staff to complain.