Pan Pacific Perth

Good location and good view of the river

Prós: The location is very close downtown and the river.

Contras: The concierge was keeping track of me and reporting it to someone.

Great space; incompetent staff; needs updating

Prós: Great location with nice views of the river; they upgraded us from club room to very spacious club suite; nice club amenities.

Contras: Concierges were completely incompetent--gave wrong info re: directions and travel times multiple time making my husband arrive too early/too late for several meetings. Bad smell of moldy carpet on the club floor; furniture uncomfortable and worn--looks like it hasn't been updated since the 1970's. Not what I would expect from a Pan Pacific Hotel

Hotel rating

Prós: Location was good. Staff were friendly and helpful.

Contras: Although the price we paid was reasonable, we felt the room was in definite need of renovation and up-dating. The wooden dresser and night tables were worn and not very attractive.