Pan Pacific Melbourne

Friendly staff. I asked them for a room with a view and they gave me one with floor to ceiling views of the yarra river . Rooms are big and spacious with comfortable beds. Breakfast in the property is a must. I enjoyed my daily cappuccinos! location was great and it was easy to grab a ride anywhere !

Housekeeping inconsistent. sometimes rooms weren’t cleaned till quite late and missing towels and supplies. also they don’t change your sheets unless you specifically ask them to. it was not in the same level as their other service

Room was very comfortable and nicely fitted out. Bedding also comfortable and made for a good nights sleep. Staff very friendly and good level of customer service.

Attention to detail was lacking a bit, small things like the tea and coffee supplies needed a refill, towel hooks in the shower loose, pages of the in room dinning menu missing. Nothing major but took away from the feeling of a top notch hotel. In room dining was a little disappointing, food could have been better presented and a bit more generous.