Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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9.3 "O atendimento é de primeira."9.6 "96% acharam
a equipe muito simpática ." 10.0 "100% acharamo atendimento muito profissional ." 8.0 "80% afirmaram quea equipe da recepção era ótima ." -
9.2 "Local maravilhoso."10.0 "100%
gostaram da proximidade com pontos turísticos ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." -
6.4 "Os quartos são razoáveis."5.0 "
As camas foram consideradas aceitáveis por 50%." 6.3 "Para 63%, obanheiro era razoável ." 6.6 "Apenas 66% afirmaram queos quartos estavam suficientemente limpos ." 5.0 "50% consideraram queo banheiro era espaçoso o suficiente ." -
6.2 "O café da manhã é ruim."
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6.0 "Conforto mediano."5.0 "
As camas foram consideradas aceitáveis por 50%." 5.0 "50% consideraram queo banheiro era espaçoso o suficiente ." -
5.8 "A comida é mediana."
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5.2 "Custo-benefício mediano."
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4.0 "A internet é fraca."4.0 "60% disseram que a
qualidade do Wi-Fi era ruim ."
Avaliação geral
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9.2 "O atendimento é de primeira."9.7 "97% acharam
a equipe muito simpática ." 10.0 "100% acharamo atendimento muito profissional ." -
9.1 "Local maravilhoso."10.0 "100%
gostaram da proximidade com pontos turísticos ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." -
6.4 "O café da manhã é ruim."
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6.2 "Os quartos são razoáveis."6.7 "Apenas 67% afirmaram que
os quartos eram suficientemente grandes ." 6.2 "Para 62%, obanheiro era razoável ." 5.2 "52% consideraram queo banheiro era espaçoso o suficiente ." 6.9 "Apenas 69% afirmaram queos quartos estavam suficientemente limpos ." -
5.7 "A comida é mediana."
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5.6 "Conforto mediano."6.7 "Apenas 67% afirmaram que
os quartos eram suficientemente grandes ." 5.2 "52% consideraram queo banheiro era espaçoso o suficiente ." -
5.0 "Custo-benefício mediano."
Avaliação geral
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9.2 "O atendimento é de primeira."9.3 "93% acharam
a equipe muito simpática ." -
9.2 "Local maravilhoso."
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7.0 "Boas comodidades."7.1 "71% acharam o
prédio maravilhoso ." -
6.9 "A atmosfera era decente."
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6.7 "Os quartos são razoáveis."
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6.4 "Conforto mediano."
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6.0 "O café da manhã é ruim."
Avaliação geral
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9.1 "O atendimento é de primeira."9.5 "95% acharam
a equipe muito simpática ." -
8.8 "A localização é muito boa."
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6.6 "Os quartos são razoáveis."
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6.3 "Conforto mediano."
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5.8 "O café da manhã é ruim."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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8.5avaliação de
The location was fantastic, a very short walk to the old town, castle, and the university district. The staff was friendly. I enjoyed that this hotel had a classic feel to it though I would be cognizant of this if you have children with you that might not enjoy the old-world style. The comfort of the hotel could be increased by providing an extra pillow per person, and the thermostat did not work well.
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7.3avaliação de
Ostoya Palace Hotel is a very friendly and cosy hotel with excellent room service and beautiful interior with lots of space and elegant furniture. We recommend this hotel to other guests who like to be acquainted with good Old Polish traditions.
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6.7avaliação de
Friendly + Helpful The staff had poor understanding of the english language - which can be easily rectified.choices for breakfast could be improved but not a big issue
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8.0avaliação de
Old style, nice service, good location
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7.3avaliação de
Closeness to centre of City, good breakfasts, homliness. In particular I had a problem with my vehicle, my battery was flat due to very cold weather, minus 20 C. Hotel staff looked after the problem and had me on the road in no time.
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5.4avaliação de
Situated in walking distance to the main sights of Old Krakow, very friendly and helpfull, english speaking staff. The hotel is small and cosy, but with no real lounge, and the restaurant is seldom open. But the downstairs bar is nice. Breakfast is heavenly! Beautiful building, and large, nice rooms. Old fashioned interior to match the building, but modern fasilities. They only have hard matresseses, so some people might find the beds uncomfortable (my friend already has a troublesome spine, and she did not sleep well. I slept perfectly). Breakfast should be served in the beautiful restaurant rather than down in the bar. The hotel is in a rather quiet and safe street, but noice from the tram might be a problem in the early morning hours.
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5.6avaliação de
friendly staff having to ask staff to access the locked car park across the road and along the street from the hotel
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8.0avaliação de
Very friendly and professional staff. Very good breakfast with a very nice variety of tasty foods. The room was exceptionally clean and comfortable. It was a very lovely hotel and we enjoyed our stay very much!
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6.0avaliação de
The friendliness of the staff, nothing was too much trouble. Excellent choice of food for Breakfast.
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6.8avaliação de
Staff very friendly and helpful, room spacious and very clean, good location, walking distance to main square and restaurants.
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7.6avaliação de
The room we had was very spacious and clean and had lovely furnishings. The hotel is a short walk to the centre. It's in a great location. The food in the basement pub was good and the staff were both efficient and courtious The breakfast could be better. There was no choice of cooked eggs to go with the bacon apart from cold boiled eggs.
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8.5avaliação de
The location was fantastic, a very short walk to the old town, castle, and the university district. The staff was friendly. I enjoyed that this hotel had a classic feel to it though I would be cognizant of this if you have children with you that might not enjoy the old-world style. The comfort of the hotel could be increased by providing an extra pillow per person, and the thermostat did not work well.
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8.0avaliação de
Old style, nice service, good location
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8.0avaliação de
Very friendly and professional staff. Very good breakfast with a very nice variety of tasty foods. The room was exceptionally clean and comfortable. It was a very lovely hotel and we enjoyed our stay very much!
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7.3avaliação de
Ostoya Palace Hotel is a very friendly and cosy hotel with excellent room service and beautiful interior with lots of space and elegant furniture. We recommend this hotel to other guests who like to be acquainted with good Old Polish traditions.
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6.7avaliação de
Friendly + Helpful The staff had poor understanding of the english language - which can be easily rectified.choices for breakfast could be improved but not a big issue
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7.3avaliação de
Closeness to centre of City, good breakfasts, homliness. In particular I had a problem with my vehicle, my battery was flat due to very cold weather, minus 20 C. Hotel staff looked after the problem and had me on the road in no time.
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6.8avaliação de
Staff very friendly and helpful, room spacious and very clean, good location, walking distance to main square and restaurants.
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7.6avaliação de
The room we had was very spacious and clean and had lovely furnishings. The hotel is a short walk to the centre. It's in a great location. The food in the basement pub was good and the staff were both efficient and courtious The breakfast could be better. There was no choice of cooked eggs to go with the bacon apart from cold boiled eggs.
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5.4avaliação de
Situated in walking distance to the main sights of Old Krakow, very friendly and helpfull, english speaking staff. The hotel is small and cosy, but with no real lounge, and the restaurant is seldom open. But the downstairs bar is nice. Breakfast is heavenly! Beautiful building, and large, nice rooms. Old fashioned interior to match the building, but modern fasilities. They only have hard matresseses, so some people might find the beds uncomfortable (my friend already has a troublesome spine, and she did not sleep well. I slept perfectly). Breakfast should be served in the beautiful restaurant rather than down in the bar. The hotel is in a rather quiet and safe street, but noice from the tram might be a problem in the early morning hours.
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5.6avaliação de
friendly staff having to ask staff to access the locked car park across the road and along the street from the hotel
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6.0avaliação de
The friendliness of the staff, nothing was too much trouble. Excellent choice of food for Breakfast.
