Novotel London City South

Wonderful location,really close to London Bridge tubestation, and Southbank. Very clean, comfortable room. The poor understanding of English shown by bar staff and chambermaids.

Location near the business district is excellent, pleasant friendly staff and a nice breakfast buffet. Room was quite grubby, dirty walls, frayed carpet with the bathroom very cramped. Not expecting luxury but would have expected a higher standard from Novotel

Location was ideal. Staff were friendly. Breakfast was very good No

Good hotel. Close to river and Bankside area, with good wallks, restaurants etc. When we arrived, there was no record of our booking and being New years eve, this was a little worrying, but after a little wait we were found a room. I booked a room in June.

location in respect of train stations considering the high rating given in your information page i feel that was way in excess of a the true rating, compared with other hotels i have booked with your company . On arrival the hotel was understaffed . The little receptionist was not only receiving , and checking out guests. she was also responsable for luggage storage. The childrens play area was also located next to the reception and the lounge area. General decoration poor .

Great location close to Globe theater, easy to get to central London on the subway nearby. Most of the staff was rude and difficult to deal with, didn't speak much English, and didn't seem to understand what I was asking for or needed. Breakfast and in-room services like internet and movies were extremely expensive.