Novotel Krakow Centrum

Staff efficiency and friendliness. Very clean rooms. Pool facilities were excellent, and not crowded. Reasonable bar prices.Would happily return to this hotel in the future.

A new, very modern hotel, ideally located to visit Krakow. With a view to the river Vistula and Wawel castle, 10 min walk from the center, offers an ideal place to stay and rest, a bit apart from the crowd of downtown. You can take nice walks along the river and it is situated a breath away from the castle. The rooms are spacious and clean, well airconditioned and quiet. Amenities available, staff very helpful with good English, easy check-in/check-out, they let us stay in the room in the afternoon until our departure time. Although the breakfast was very good, its menu was exactly the same every morning. Very dull for people who stay there more than 2 nights, like us. They should have at least 3 different menus for breakfast.

The room was spacious, and always very clean, the reception personnel was always helpful. They all spoke good English. The view from the front rooms is great. The Wawel castle and the river give a nice feeling. The hotel is situated in an area which is a bit far from the center (about 30 minutes walking distance). The breakfast is excellent but hideously expensive. Probably because they know that the guests have no choice... better take a taxi to the center and have your breakfast there! The room air condition was very noisy, but the cooling was rather weak.

very pleasant staff, lovely breakfast, good comfortable room

Liked the pool, jacuzzi and gym. The breakfast was lovely too and the staff were very polite and helpful. I did think it would be a little closer to the Square in the centre of Krakow. It was handy for Wawel Castle but not handy for the square.

Food, cleanliness, room