proximity to sites of interest
poor location due to very busy main road that has to be crossed to go anywhere, this was not mentioned in any hotel info that we saw, only on the last day of our 5 day stay did the reception tell us that if we walked 500 meters we could cross by an underpass rather than playing chicken across a 6 lane highway !
Staff efficiency and friendliness. Very clean rooms. Pool facilities were excellent, and not crowded. Reasonable bar prices.Would happily return to this hotel in the future.
A new, very modern hotel, ideally located to visit Krakow. With a view to the river Vistula and Wawel castle, 10 min walk from the center, offers an ideal place to stay and rest, a bit apart from the crowd of downtown. You can take nice walks along the river and it is situated a breath away from the castle. The rooms are spacious and clean, well airconditioned and quiet. Amenities available, staff very helpful with good English, easy check-in/check-out, they let us stay in the room in the afternoon until our departure time.
Although the breakfast was very good, its menu was exactly the same every morning. Very dull for people who stay there more than 2 nights, like us. They should have at least 3 different menus for breakfast.
we used the leisure facilities to break up the day walking around Krakow, we relaxed in our rooms and felt very comfatable. We used the restraunt 1 night when the weather was poor and was very satisfied, as with the bar before retiring to bed.
ice making machine could be upgraded.
The room was spacious, and always very clean, the reception personnel was always helpful. They all spoke good English. The view from the front rooms is great. The Wawel castle and the river give a nice feeling.
The hotel is situated in an area which is a bit far from the center (about 30 minutes walking distance). The breakfast is excellent but hideously expensive. Probably because they know that the guests have no choice... better take a taxi to the center and have your breakfast there! The room air condition was very noisy, but the cooling was rather weak.
very pleasant staff, lovely breakfast, good comfortable room
Hotel was excellent, due to our flight being early we arrived a full two hours before check in time of 2pm and we got access to our room straight away! Some reviews mention that the hotel is too far from the city centre, this is simply untrue, max 10 min walk through what always felt a very safe area we found the distance to be perfect. Hotel staff were very helpful at all times. The buffet breakfast was also excellent and good value when included in room rate. Overall a very pleasant experience.
Liked the pool, jacuzzi and gym. The breakfast was lovely too and the staff were very polite and helpful.
I did think it would be a little closer to the Square in the centre of Krakow. It was handy for Wawel Castle but not handy for the square.
Food, cleanliness, room
Everything was as expected from a Novotel hotel. Friendly and helpful staff, clean room and good location. Room had a great view.
O Novotel Krakow Centrum Hotel está localizado no centro de Cracóvia, perto das avenidas Vístula, proporcionando fácil acesso ao Aeroporto Krakow-Balice e à estação ferroviária. Os hóspedes também estão perto de atracções populares como a cidade velha, a zona de Kazimierz, o Castelo Wawel e a praça principal. Uma curta viagem de transportes públicos pode levar os hóspedes ao Centro de Congressos ICE e à Arena Tauron. O hotel oferece estacionamento por uma taxa diária. O acesso Wi-Fi gratuito está disponível em todas as áreas públicas e quartos. O pequeno-almoço está disponível por um custo adicional.
O Novotel Krakow Centrum Hotel oferece espaços públicos acessíveis e quartos e tem acomodações que aceitam animais de estimação, disponíveis por um custo adicional. Este é um hotel para não fumadores. Uma equipa multilingue está disponível para conveniência dos hóspedes e a recepção dispõe de serviço 24 horas. Há também uma boutique no hotel e uma máquina de engraxamento de sapatos. Estão disponíveis serviços de concierge. O hotel dispõe de um centro de fitness e de uma piscina para os hóspedes desfrutem. Há também um bar e restaurante para refeições aos hóspedes. O serviço de quartos está disponível.
O hotel tem um centro de negócios com serviços de cópia e impressão e oito salas de reuniões para uma variedade de reuniões e eventos. Todos os quartos dispõem de camas confortáveis, água mineral gratuita, serviço de café e chá, televisões de ecrã plano com canais premium, uma secretária e uma casa de banho privada com comodidades modernas. Alguns quartos incluem uma área de estar separada e um sofá-cama. Existem 198 quartos neste hotel, incluindo um número limitado de quartos comunicantes.
baseado em 1.524 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.