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(1) Friendliness and helpfulness of the staff, (2) Wonderful range of facilities available (3) Quality of hotel meals (breakfast and dinner), (4) Lovely "old feel"to the property, e.g. relaxing front rooms with sofas and open fires
Rooms seemed a little old-fashioned, e.g. windows couldn't be opened half-way (either open or shut), heating from radiators not easily controlled, bathroom could do with a makeover.
Dining room staff were professional and dealt with dinner complaint well. After initial reticence, reception staff also provided fair corrective action, along with reasonable explanation - absence of permanent chef and reliance on temps. The rest of the stay was excellent - room, public spaces,cosy atmosphere, friendly staff, setting etc. The hotel itself warrants high recommendation just check that a full-time chef has been found before expecting a high quality restaurant experience. This aspect has been great in the past - hopefully it will be again soon.
There was quite a significant problem with dinner - two starters were poor and sent back, the main was also poorly conceived and executed. This rather tainted the evening and therefore the stay. Although at the table, the waiters were apologetic, there was at first a slight reluctance at bill time in the morning to recognise these issues.
We stayed for 2 nights and had a great stay. The staff were so friendly and very accommodating. The room was lovely and spacious for 3 of us. There is a fantastic big play room which is amazing especially for rainy days, our son loved it and the swimming pool. Would definitely recommend, such a great family hotel.
A very cosy and comfy place to stay in a stunning location. Great food and the staff went above and beyond to accomodate my requests.
Loved the relaxing jaded splendor - very easy for a family stay. Impressed with waiting staff - they were absolutely lovely.
One of the receptionist ladies looked very unkempt like shed been on an all-nighter. Also one was hoping about saying she needed a wee ...really??? Evening menu had no prices on one side. Enjoyed the spa treatments - it wouldn't take much to up the customer service here - the ladies need to articulate better what they are doing.
Perto da praia em Weymouth, Moonfleet Manor fica a apenas 15 minutos de carro de Praia de Chesil e de Weymouth Bay. As comodidades presentes incluem balcão de recepção 24 horas, lavanderia e um elevador. Estacionamento grátis sem manobrista está disponível no local.
baseado em 140 avaliações
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