Mövenpick Hotel Frankfurt City

Highly recommend

Prós: Beds were comfortable and bedding soft.

Contras: No very nice hotel

This hotel is intended for trade fair visitors and tour groups. We knew where it was, but still had difficulty getting to it due to all the construction everywhere around the hotel. One of the BIG letters in the hotel sign had burned out and was not fixed during the time we were there. One wonders about the attention to detail. The room itself was very nice and quiet. We did not hear any noise from all the work being done near by. But the staff is 2nd rate. Friendly but not well trained. We got the room on Priceline and added a day. That confused the staff. Then the room card stopped working for me while my wife was out. They could not give me a card to access the room without locking out my wife! I suggested that the signage from the subway could be better (in a nice way) and instead of saying he would pass on the comment to management, the desk clerk merely laughed, as if I had made a joke. (This was all in German, so it was not a matter of misunderstanding.) While I was in the room mid-afternoon the staff let itself in without knocking. Amazing. All in all, if the price were right, I would return. But I would be prepared for a level of service below the appearance of the hotel. Finally, there is nothing to see close by except the trade fair grounds. Nothing within walking distance.

Prós: Architecture and room design are very good.

Contras: The location is not great for getting to by public transportation. Signage is only OK. Staff needs better training.

This is a pretty new hotel intended for use at the trade fair (it is on the grounds) and tour groups. It is akward to get to by foot, even though it is close to the main train station. The whole area is a construction site and the sidewalks are provisional. The way to the hotel is not well marked, despite there being an (inadequate) sign near the tube/subway exit. The room itself was very clean and well appointed. Also quiet.

Prós: The architecture is appealing and the room very nice, with a walk in shower.

Contras: The staff was well-meaning but not up to standards.

Prós: Clean, quiet rooms.

Contras: The reception staff need to be more friendly.

located at Messe with a hugh construction site just a few feet away from the entrance (a huge mall will open in autumn 2013), food is perfect and fresh. prices are good, parking is very expensive if you don't get the free parking spots, NO free WiFi, uncomfy beds but nice interior design

Prós: free parking, good food, modern design

Contras: worst bed in a modern hotel