Macdonald Manchester Hotel & Spa

Location and room atmosphere Homeless camping across from the hotel, front of most room windows

The staff were very helpful and the room was excellent. We had to queue for breakfast due to lack of tables ready

The friendless and helpfulness of the staff and attention to detail. The rooms are very comfortable and relaxing. I particularly like the IPod docking station and the fact that there is a speaker in the bathroom to ensure a relaxing bath! It was easy to travel to men Arena and I can't wait to stay with you again! Thank you The only small thing was that there were a lack of toiletries in the bathroom - 1 small bottle of shampoo and the flanel and my personal flanel was taken from the room on the morning of day 2 and not replaced

Everyon was so friendly and helpful. Beautifully clean and decorated thrtoughout. Rooms were first class. We were a bit concerned with, what seemed like, dozens of people milling around everywhere in evening dress, and we thought, if there were party functions going on we'd be disturbed by noise but we needn't have worried at all as everything was fine. The only negative side, which has nothing to do with the hotel itself, was that, once we had parked the car (behind Picadilly Station), no-one we asked seemed to know where the hotel was / how to get to it!! (Even a couple of policemen didn't know?? So, signage would be useful for future travellers. (One small point - when we rang to say we had would be ariving late & where should we park, the receptionist said the hotel car-park was full so to park behind the station. On arrival we discovered that the Travis Street car park, just behind the hotel, had loads of room so we had to go back and retrieve our car from the station car park. A bit annoying but not the end of the world!